 |
Options
| Step 4 - Keyboards - Required for system
operation |
- CTO systems do not include keyboard
|
- Selection of keyboard is not mandatory but required for system operation
|
|
|
Tru64
UNIX or Linux |
OpenVMS |
|
U.S./English keyboard |
SN-LKQ47-BA |
LK461-A2 |
|
Arabic keyboard |
SN-LKQ47-BR |
- |
|
Belgian keyboard |
SN-LKQ47-AB |
LK461-AB |
|
BHCSY keyboard |
SN-LKQ47-AX |
- |
|
Canadian/English
keyboard |
- |
LK461-AQ |
|
Canadian/French
keyboard |
SN-LKQ47-AC |
LK461-AC |
|
Cyrillic keyboard |
SN-LKQ47-BT |
LK461-BT |
|
Czech keyboard |
SN-LKQ47-BV |
LK461-BV |
|
Danish keyboard |
SN-LKQ47-AD |
LK461-AD |
|
Dutch keyboard |
SN-LKQ47-AH |
LK461-AH |
|
Finnish keyboard |
SN-LKQ47-AF |
LK461-AF |
|
French keyboard |
SN-LKQ47-AP |
LK461-AP |
|
German keyboard |
SN-LKQ47-AG |
LK461-AG |
|
Greek keyboard |
SN-LKQ47-BH |
LK461-BH |
|
Hebrew keyboard |
SN-LKQ47-AT |
LK461-AT |
|
Hungarian keyboard |
SN-LKQ47-BQ |
LK461-BQ |
|
Italian keyboard |
SN-LKQ47-AI |
LK461-AI |
|
Korean keyboard |
SN-LKQ47-BK |
- |
|
Latin-American
keyboard |
SN-LKQ47-AR |
- |
|
Norwegian keyboard |
SN-LKQ47-AN |
LK461-AN |
|
Polish keyboard |
SN-LKQ47-BP |
LK461-BP |
|
Slovak keyboard |
SN-LKQ47-CZ |
LK461-CZ |
|
Swedish keyboard |
SN-LKQ47-AM |
LK461-AM |
|
Swiss/French keyboard |
SN-LKQ47-AK |
LK461-AK |
|
Swiss/German keyboard |
- |
LK461-AL |
|
UK keyboard |
SN-LKQ47-AE |
- |
|
Portuguese keyboard |
SN-LKQ47-AV |
LK461-AV |
|
Romanian keyboard |
- |
LK461-BL |
|
S. Chinese keyboard |
SN-LKQ47-CV |
- |
|
Spanish keyboard |
SN-LKQ47-AS |
LK461-AS |
|
Taiwanese keyboard |
SN-LKQ47-BI |
- |
|
Thai keyboard |
SN-LKQ47-CB |
- |
|
Turkish keyboard |
SN-LKQ47-BU |
LK461-BU |
|
Turkish/French
keyboard |
- |
LK461-BW |
|
Yugoslavian keyboard |
- |
LK461-BY |
|
|
|
|
| Step
5 - Internal Storage - Mandatory
selection of storage controller/adapter and SCSI hard drive for CTO systems |
- CTO systems require mandatory selection of storage adapter and hard disk drive
|
- Additional internal storage supported: 5.25" x 1.6" removable media bay and
two 3.5" x 1" hard disk drives bays, or three 3.5" x 1" hard disk
drives bays
|
| Controllers/Adapters |
- CTO systems require mandatory selection of storage adapter and SCSI cable kit
|
|
|
PCI 1-port Wide Ultra2 LVD SCSI
adapter, maximum two per system |
3X-KZPCA-AA |
|
PCI 2-channel LVD multi-mode
Ultra3 SCSI adapter, VHDCI (Tru64 UNIX V5.1 only) Note: Patch kit required, kit available at: http://ftp1.support.compaq.com/public/Digital_UNIX/v5.1/ |
3X-KZPEA-DB |
|
PCI 1-port Wide UltraSCSI
differential adapter, maximum two per system |
SN-KZPBA-CB |
|
PCI 2-port UltraSCSI single-ended
adapter and 10/100 Mb Ethernet combo adapter, maximum two per system |
KZPCM-DA |
|
PCI combo card - 1-channel Ultra2 SCSI (LVD) 2D Graphics, 10/100 Ethernet (Tru64
UNIX and OpenVMS) |
3X-DEPVZ-AA |
|
PCI 1-port UltraSCSI RAID
controller, maximum two per Tru64 UNIX and Open VMS systems |
KZPAC-AA |
|
PCI 3-port UltraSCSI RAID
controller, maximum two per Tru64 UNIX and Open VMS systems |
KZPAC-CA/CB |
|
PCI 1-channel Ultra2 SCSI RAID
controller, 4-MB cache, maximum three per system (Linux-Ready Systems ONLY) |
SN-KZPBC-AA |
|
PCI 3-channel Ultra2 SCSI RAID
controller, 32-MB cache, maximum three per system (Linux-Ready Systems ONLY) |
FR-PCTAR-IB |
|
PCI 3-channel Ultra2 SCSI RAID
controller, 64-MB cache, maximum three per system (Linux-Ready Systems ONLY) |
FR-PCTAR-IC |
|
SCSI cable kit |
3X-BN51A-SE |
|
|
|
| SCSI Disk Drives |
9.1-GB Wide Ultra3 LVD SCSI
10,000 rpm hard disk drive, 1 inch bay |
SN-PBXRW-VB |
|
18.2-GB Wide Ultra3 LVD SCSI
10,000 rpm hard disk drive, 1 inch bay |
SN-PBXRW-WC |
|
36.4-GB Wide Ultra3 LVD SCSI
10,000 rpm hard disk drive, 1 inch bay |
SN-PBXRW-XB |
|
18.2-GB 10,000 rpm Ultra3 SCSI
drive |
DS-RZ3EF-WA |
|
36.4-GB 10,000 rpm Ultra3 SCSI
drive |
DS-RZ3FD-WA |
| |
|
|
| Removable Media Devices |
TLZ10 DAT 4 mm Internal tape
drive (requires SN-PBXKP-BA wide-to-narrow SCSI adapter) |
TLZ10-LB |
|
Wide-to-narrow SCSI adapter |
SN-PBXKP-BA |
|
20/40-GB 4mm DAT Ultra2 (LVD)
SCSI internal tape drive |
3X-SD20X-LB |
|
50/100-GB 8mm AIT Ultra2 (LVD)
SCSI internal tape drive |
3X-SZ50X-LB |
|
35/70-GB 8mm AIT Wide UltraSCSI
internal tape drive |
3X-SZ35X-LB |
|
35/70-GB AIT tape drive (LVD),
carbon black |
3R-A2392-AA |
| |
|
|
| Step
6 - External Storage - Optional |
|
32/64-GB tabletop DAT loader |
TLZ9L-DB |
|
5, 7, 10, 14-GB 8mm tabletop,
single-ended SCSI |
TKZ9F-TA |
|
32/64-GB DAT loader in carrier |
TLZ9L-VA |
|
12/24-GB 4mm DAT narrow
single-ended tabletop SCSI tape drive, includes 120V North American power cord, requires
BN31W-xx SCSI cable |
DS-TLZ10-DB |
|
20/40-GB single-ended SCSI tape
drive |
TZ88N-TA |
|
20/40-GB DAT 8 cassette
autoloader, US |
166505-001 |
|
20/40-GB DAT 8 cassette
autoloader, International |
166505-B31 |
|
20/40-GB DAT Ultra2 (LVD)
tabletop tape drive, US |
157770-001 |
|
20/40-GB DAT Ultra2 (LVD)
tabletop tape drive, International |
157770-B31 |
|
35/70 AIT (LVD) tabletop tape
drive unit, US |
216885-001 |
|
35/70 AIT (LVD) tabletop tape
drive unit, International |
216885-B31 |
|
35/70 AIT (LVD) tabletop tape
drive unit, Japan |
216885-291 |
|
50/100-GB AIT tabletop tape
drive, US |
157767-001 |
|
50/100-GB AIT tabletop tape
drive, International |
157767-B31 |
|
50/100-GB AIT tabletop tape
drive, Japan |
157767-291 |
|
40/80-GB DLT tape drive in
StorageWorks carrier |
DS-TZ90N-VW |
|
110/220-GB SDLT Ultra2 (LVD)
tabletop tape drive, US |
192103-001 |
|
110/220-GB SDLT Ultra2 (LVD)
tabletop tape drive, International |
192103-B31 |
|
110/220-GB SDLT Ultra2 (LVD)
tabletop tape drive, Japan |
192103-291 |
|
|
|
| External Storage Adapters |
PCI 3-channel Ultra2 (LVD) RAID
controller, 64-MB cache (Tru64 UNIX V4.0F/4.0G/5.1 ) |
DS-KZPCC-CE |
|
PCI 1-channel Ultra2 (LVD)
backplane RAID controller kit, 64-bit, 16-MB cache, (Tru64 UNIX V4.0F/4.0G/5.1) |
DS-KZPCC-AC |
|
|
|
| Step
7 - Graphics Adapters - Optional |
|
3Dlabs Oxygen VX1 32-MB PCI 2D
graphics accelerator; maximum three per Tru64 UNIX and OpenVMS systems |
SN-PBXGF-AB |
|
ELSA GLoria Synergy graphics with
8-MB SGRAM 1600x1200, 2D/3D graphics accelerator, maximum three per Tru64 UNIX and OpenVMS
systems; maximum one per Linux-Ready systems |
SN-PBXGK-BB |
|
PowerStorm 350 PCI graphics,
30-MB frame buffer memory, 32-MB texture memory; maximum three per Tru64 UNIX and OpenVMS
systems |
SN-PBXGD-AE |
|
PowerStorm 300 midrange 3D
graphics with 15-MB frame buffer memory and 16-MB texture memory, TrueColor at 1280 x
1024, maximum three per Tru64 UNIX and OpenVMS systems |
SN-PBXGD-AD |
|
PCI combo adapter - Permedia P2 graphics, 10/100-MB NIC (Tru64 UNIX, OpenVMS, and
Linux-Ready) |
3X-DEPVD-AA |
|
PCI combo card - 1-channel Ultra2 SCSI (LVD) 2D graphics, 10/100 Ethernet (Tru64
UNIX and OpenVMS) |
3X-DEPVZ-AA |
| |
|
|
| Step
8 - Monitors - Optional |
- Graphics monitors other than those listed below can be used if compatible with SVGA
graphics ordered with system.
|
|
- Monitors ship with, but are not integrated with the system.
|
|
|
V570 15 inch (13.8 inch viewable
image size) multiple-scan color monitor, VGA to 800 x 600 @ 85 Hz, 0.28mm AG, TCO99,
Northern Hemisphere with NA power cord |
3R-A3082-AA |
|
|
|
|
S510 15 inch (13.8 inch viewable
image size) multiple-scan color monitor with Invar Shadow Mask, VGA to 1024 x 768 @ 75 Hz,
0.28mm AG, MPR II; Northern Hemisphere with Eurocord |
3R-A2832-AA
|
|
Same as above, APD, no power cord |
3R-VRQS5-24 |
|
|
|
|
V500 15 inch (13.8 inch viewable
image size) auto scanning color monitor, VGA to 1024 x 768 @85 Hz, 0.28mm FST, MPRII,
Southern Hemisphere with Australia/New Zealand power cord |
3R-VRQV5-11 |
|
|
|
|
P710 17 inch (16 inch viewable
image size) auto-scanning color monitor, Diamondtron NF, 0.25mm aperture grille pitch, VGA
to 1280 x 1024 @ 75 Hz, TCO 99; Northern Hemisphere with NA power cord |
3R-A2936-AA |
|
Same as above, APD, no power cord |
3R-A2260-AA |
|
Same as above, PRC with power
cord, CCIB |
3R-A3335-AA |
|
Same as above, Southern
Hemisphere, with Australia/New Zealand power cord |
3R-A2263-AA |
|
Same as above, Northern
Hemisphere, with Power Factor Correction and Eurocord, 220V only |
3R-A2261-AA |
|
|
|
|
P910 19 inch (18 inch viewable
image size) auto-scanning color monitor, Diamondtron NF, 0.25mm aperture grille pitch, VGA
to 1280 x 1024 @ 85 Hz, TCO 99; Northern Hemisphere with NA power cord |
3R-A2935-AA |
|
Same as above, PRC with power
cord, CCIB |
3R-A3334-AA |
|
Same as above, Southern
Hemisphere, with Australia/New Zealand power cord |
3R-A2267-AA |
|
Same as above, Northern
Hemisphere, with power factor correction and Eurocord, 220V only |
3R-A2265-AA |
|
|
|
|
TFT 8020 18 inch (18.1 inch
viewable image size) flat panel monitor, TFT active matrix, in-plane switching technology
160 degrees viewing angles, 1280 x 1024 resolution, brightness 200 nits, detachable base;
requires ELSE GLoria Synergy or PowerStorm 3xx video adapter |
3R-A0852-AA |
|
|
|
|
P1100 21 inch (19.6 inch viewable
image size) auto-scanning color monitor, Trinitron CRT, 0.28mm aperture grille pitch, VGA
to 1600 x 1200 @75 Hz, TCO99, Southern Hemisphere, Australia/New Zealand power cord |
3R-VRQP1-23 |
|
|
|
|
P1210 22 inch (20 inch viewable
image size) auto-scanning color monitor, Diamondtron NF, 0.24mm aperture grille pitch, VGA
to 1600 x 1200 @ 85 Hz, TCO 99 with power factor correction, Northern Hemisphere with NA
power cord |
3R-A2934-AA |
|
Same as above with Eurocord |
3R-VRQP2-AA |
|
Same as above, APD, no power cord |
3R-A2268-AA |
|
Same as above, PRC with power
cord, CCIB |
3R-A3333-AA |
|
|
|
| Monitor Power Cords |
North America |
BN26J-1K |
|
Australia, New Zealand, 2.5 m |
BN19H-2E |
|
Central Europe, 2.5 m |
BN19C-2E |
|
Denmark, 2.5 m |
BN19K-2E |
|
Egypt, India, South Africa, 2.5 m |
BN19S-2E |
|
Israel, 2.5 m |
BN18L-2E |
|
Italy, 2.5 m |
BN19M-2E |
|
Japan, 2.5 m, Dentori approved |
3X-BN46F-02 |
|
Switzerland, 2.5 m |
BN19E-2E |
|
UK, Ireland, 2.5 m |
BN19A-2E |
| |
|
|
| Step
9 - Audio Option - Optional |
|
Ensoniq PCI audio card; maximum
one per system (CD audio not supported on Tru64 UNIX and OpenVMS systems) |
SN-AVH10-AB |
|
Ensoniq PCI 1373 audio card with
headphone jack and CD audio cable |
SN-AVH10-AC |
| |
|
|
| Step
10 - Rackmount Kit- Optional |
|
M-Series Rackmount kit; optional
kit for rackmounting XP900 systems in cabinet |
3X-PBX01-AB |
| |
|
|
| Step
11 - Network Controllers/Adapters -
Optional |
- Systems include dual embedded 10/100 BaseT Ethernet ports (BN25G-xx cable must be
ordered separately)
|
|
- Additional Ethernet ports can be added using available PCI slots
|
|
| |
Maximum
# Supported |
|
| |
Tru64 UNIX |
OpenVMS |
Linux-Ready |
|
| PCI 1-port 10/100-Mb Ethernet
adapter (Twisted Pair) |
2 |
2 |
2 |
3X-DE600-AA |
| PCI 2-port 10/100-Mb Ethernet
adapter (Twisted Pair) |
1 |
1 |
1 |
3X-DE602-AA |
| PCI single-port MMF add-on
daughter card for 3X-DE602-AA |
1 |
1 |
1 |
3X-DE602-FA |
| PCI combo adapter - Permedia P2 graphics, 10/100MB NIC |
1 |
1 |
1 |
3X-DEPVD-AA |
| PCI combo card: 1-channel Ultra2
SCSI (LVD), 2D graphics, 10/100 Ethernet |
1 |
1 |
|
3X-DEPVZ-AA |
| PCI 10/100 Mb 4-port Ethernet
adapter, UTP |
1 |
1 |
1 |
DE504-BA |
| Gigabit Ethernet adapter |
1 |
1 |
1 |
DEGPA-SA |
| PCI FDDI adapter, SAS MMF, SC |
1 |
1 |
1 |
3X-DEFPA-AC |
| PCI FDDI adapter, DAS TP-PMD |
1 |
1 |
- |
3X-DEFPA-MC |
| PCI FDDI adapter, DAS UTP, MMF,
SC |
1 |
1 |
- |
3X-DEFPA-DC |
| PCI FDDI adapter SAS TP-PMD |
1 |
1 |
- |
3X-DEFPA-UC |
| PCI 4-port asynchronous
controller |
3 |
3 |
- |
PBXDA-AA |
| PCI 8-port asynchronous
controller |
3 |
3 |
- |
PBXDA-AB |
| PCI 16-port asynchronous
controller |
3 |
3 |
- |
PBXDA-AC |
| PCI-to-ATM 155 Mb adapter
Fiber |
- |
2 |
- |
3X-DAPBA-FA |
| PCI-to-ATM 155 Mb adapter
UTP |
- |
2 |
- |
3X-DAPBA-UA |
| PCI-to-ATM 622 Mb adapter
Fiber |
- |
1 |
- |
3X-DAPCA-FA |
| PCI-to-Gigabit Ethernet adapter
UTP, w/RJ45 |
1 |
- |
1 |
DEGPA-TA |
| PCI-to-dual port synchronous
controller |
- |
2 |
- |
3X-PBXDD-AA |
| PCI-to-quad port synchronous
controller |
- |
2 |
- |
3X-PBXDD-AB |
|
| Step 12 - Software - Required selection of
media and documentation for first system on site |
|
- Software Processor Code = E
|
|
|
|
|
| Tru64 UNIX |
- Tru64 UNIX systems include Tru64 UNIX V5.1, 2-user license and Compaq Open3D license
|
|
|
|
|
| When using Tru64
UNIX V5.0A or later |
Tru64 UNIX media and online
documentation on CD-ROM |
QA-6ADAA-H8 |
| Tru64 UNIX full hard copy
documentation |
QA-6ADAA-GZ |
|
TruCluster Plus Software Package
with licenses for TruCluster Server, Logical Storage Manager, and AdvFS Utilities |
QP-6R9AC-AA |
|
TruCluster Server License |
QL-6BRAC-AA |
|
AdvFS Utilities License |
QL-0EGAE-AA |
|
Logical Storage Manager License |
QL-2GVAE-AA |
|
Advanced Server for Tru64 UNIX,
25 client concurrent use license |
QL-5U29M-3D |
|
Advanced Server for Tru64 UNIX,
50 client concurrent use license |
QL-5U29M-3E |
|
Advanced Server for Tru64 UNIX,
100 client concurrent use license |
QL-5U29M-3F |
|
Advanced Server for Tru64 UNIX,
250 client concurrent use license |
QL-5U29M-3G |
|
Advanced Server for Tru64 UNIX,
500 client concurrent use license |
QL-5U29M-3H |
|
Layered products media and
documentation for Tru64 UNIX on CD-ROM |
QA-054AA-H8 |
|
DECnet/OSI end-system license for
Tru64 UNIX |
QL-MTJAE-AA |
|
DECnet/OSI extended function
license for Tru64 UNIX |
QL-MTKAE-AA |
|
Open3D for Tru64 UNIX on CD-ROM,
includes graphics drivers |
QA-0AFAA-H8 |
|
|
|
| OpenVMS |
- OpenVMS systems include OpenVMS System Value License Package with OpenVMS V7.2-1 base
license, 1-user license, NAS Client 150 Traditional License, and Open3D for OpenVMS
license. NAS 150 enables the following products: DECwindows Motif, DECnet End System,
DECnet/OSI End Node, TCP/IP Client, and OpenVMS Cluster Client software.
|
|
|
- OpenVMS Concurrent Use Licenses are not specific to a single system and can be moved
between systems at user discretion. OpenVMS Concurrent Use licenses can also be shared in
a mixed OpenVMS VAX and OpenVMS Alpha Cluster. OpenVMS Traditional Unlimited Use license
is system specific and can only be used on one single system at a time. It cannot be
shared between systems or in an OpenVMS VAX or OpenVMS Alpha Cluster.
|
|
|
OpenVMS V7.2-1 media on CD-ROM |
QA-MT1AT-H8 |
|
OpenVMS V7.1-2 media on CD-ROM |
QA-MT1AR-H8 |
|
OpenVMS V7.2-1 media and online
documentation on CD-ROM |
QA-MT1AA-H8 |
|
OpenVMS hard copy documentation |
QA-001AA-GZ |
|
Layered products media and
documentation for OpenVMS on CD-ROM |
QA-03XAA-H8 |
|
Open3D for OpenVMS on CD-ROM,
includes graphics drivers |
QA-0ADAA-H8 |
|
Concurrent Use 1-user license |
QL-MT3AA-3B |
|
Concurrent Use 2-user license |
QL-MT3AA-3C |
|
Concurrent Use 4-user license |
QL-MT3AA-3D |
|
Concurrent Use 8-user license |
QL-MT3AA-3E |
|
Concurrent Use 16-user license |
QL-MT3AA-3F |
|
Concurrent Use 32-user license |
QL-MT3AA-3G |
|
Concurrent Use 64-user license |
QL-MT3AA-3H |
|
Concurrent Use 128-user license |
QL-MT3AA-3J |
|
Concurrent Use 256-user license |
QL-MT3AA-3K |
|
Traditional Unlimited User
license |
QL-MT2AE-AA |
| |
|
|
| Step
13 - User Documentation - Optional |
|
XP900 Quick Setup Guide,
Multi-lingual |
EK-DS10V-CP |
|
XP900 User Reference Card,
English |
EK-DS10V-UR |
|
XP900 User Reference Card, French |
EK-DS1XP-UR |
|
XP900 User Reference Card, German |
EK-DS1XD-UR |
|
XP900 User Reference Card,
Japanese |
EK-DS1XJ-UR |
|
XP900 User Reference Card,
Spanish |
EK-DS1XE-UR |
|
XP900 User Reference Card,
Italian |
EK-DS1XI-UR |
|
XP900 User Reference Card, Dutch |
EK-DS1XN-UR |
|
XP900 Console Reference Guide,
English only |
EK-DS10V-CR |
|
|
|
| Step
14 - Hardware and Software Support Services |
|
- Select one of the optional CarePaq Priority Service Packages described below that best
supports the customers operational requirements for system availability.
|
|
|
|
|
| CarePaq Priority Services |
- CarePaq Priority Services are available for Compaq AlphaStation XP900 systems running
Compaq Tru64 UNIX or OpenVMS operating systems. Priority Services are designed for the
growing number of customers who need support beyond the basic warranty. Five packages are
offered - Priority, Priority 24, Priority Silver, Priority Gold, and Priority Executive
with coverage for both Principal systems and SSPs (Subsequent System Packages) - that meet a full range of customer support requirements.
|
|
|
|
|
| Program Features
Principal System |
|
| Priority |
|
|
|
- 4-hour response on-site hardware support
|
|
|
- 2-hour response for Bronze software support
|
|
|
- License Subscription for Compaq O/S software and embedded L/P (i.e., EIS for OpenVMS,
unlimited users, and server extensions for Tru64 UNIX)
|
|
|
- Condist update distribution for OpenVMS or Tru64 UNIX and their layered products.
(Layered products not included on Condist can be ordered separately.)
|
|
|
|
|
| Priority 24 |
|
|
|
|
|
|
- 4-hour response on-site hardware support
|
|
|
- 2-hour response for Bronze software support
|
|
|
- License Subscription for Compaq O/S software and embedded L/P (i.e., EIS for OpenVMS,
unlimited users, and server extensions for Tru64 UNIX)
|
|
|
- Condist update distribution for OpenVMS or Tru64 UNIX and their layered products.
(Layered products not included on Condist can be ordered separately.)
|
|
|
|
|
| Priority Silver |
- 24x7 HW Support with Named Engineer, 4-hour response
|
|
|
- 24x7 Silver SW Support - Named Account Rep, 1-hour response Monday Friday,
8AM-5PM local time; 2-hour response remaining hours
|
|
|
- License Subscription for Compaq O/S software and embedded L/P (i.e., EIS for OpenVMS,
unlimited users, and server extensions for Tru64 UNIX)
|
|
|
- Condist update distribution for OpenVMS or Tru64 UNIX and their layered products.
(Layered products not included on Condist can be ordered separately.)
|
|
|
- Technical newsletter and SW activity review
|
|
|
- Proactive Patch Notification
|
|
|
- One (1) System Healthcheck per year
|
|
|
|
|
| Priority Gold |
- 24x7 HW support with Named Engineer, 4-hour response for on-site support
|
|
|
- 24x7 Gold SW support - Named Account Rep
|
|
|
- 30-minute callback (critical); 1-hour callback (non-critical)
|
|
|
- License Subscription for Compaq O/S software and embedded L/P (i.e., EIS for OpenVMS,
unlimited users, and server extensions for Tru64 UNIX)
|
|
|
- Condist update distribution for OpenVMS or Tru64 UNIX and their layered products.
(Layered products not included on Condist can be ordered separately.)
|
|
|
- Technical newsletter, SW activity review and 10 hours Upgrade impact planning
|
|
|
- Proactive Revision Management
|
|
|
- Two (2) System Healthchecks per year
|
|
|
- Mandatory pre-qualification required
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| Priority Gold Executive |
- 24x7 HW support with Named Engineer, two-hour response for on-site support
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- 24x7 Gold SW support - Named Account Rep
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- 30-minute callback (critical); one-hour callback (non-critical)
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- License Subscription for Compaq O/S software and embedded L/P (i.e., EIS for OpenVMS,
unlimited users, and server extensions for Tru64 UNIX)
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- Software update distribution on CD-ROM: OpenVMS or Tru64 UNIX and their layered products
(Layered products not included on Condist can be ordered separately.)
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- Technical newsletter, SW activity review and 10 hours Upgrade impact planning
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- Proactive Revision Management
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- Two (2) System Healthchecks per year
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- Customer site must be within 25 miles of a Compaq service location
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- Mandatory pre-qualification required
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| Program Features
Additional Services |
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| SSPs (Subsequent
System Packages) |
- For Priority, Priority 24, Priority Silver, Priority Gold, and Priority Gold Executive
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- HW Support at same level as corresponding package for Principal system
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- License Subscription: Compaq O/S (where applicable)
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- Telephone support through Principal system covered by full support package
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| Installation |
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- No software installation added
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| Installation &
Startup Compaq O/S |
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