The HP Smart Array E500 is HP's external connect only, entry level PCI Express (PCIe) Serial Attached SCSI (SAS) RAID controller. The full size card has 8 ports (2 x4 mini SAS external connectors) and utilizes DDR2-533 memory. The SA-E500 offers RAID 0, 1 and 0+1 and can be upgraded with the battery-backed write cache (BBWC) module for RAID 5. This low-profile card is ideal for customers needing a low-cost external connect for HP ProLiant servers to tape, JBODs, and intelligent Modular Storage Arrays (MSA).

Key Features

• The SA-E500 Controller supports up to 100 drives.
• The SA-E500 Controller supports the HP StorageWorks 50 Modular Smart Array, HP StorageWorks 60 Modular Smart Array and HP StorageWorks 70 Modular Smart Array.
• Seamless upgrades to current or next generation HP high performance and high capacity Serial Attached SCSI Smart Array controllers
• 3Gb/s SAS technology delivers high performance and data bandwidth up to 300 MB\s per physical link and contains full compatibility with 1.5Gb/s SATA technology.
• x8 2.5G PCI Express host interface technology delivers high performance and data bandwidth up to 2 GB/s maximum bandwidth.
• Addition of the battery upgrade enables battery backed write cache, RAID 5, array expansion, logical drive extension, RAID migration, and stripe size migration.
• Mix-and-match SAS and SATA hard drives, lets you deploy drive technology as needed to fit your computing environment.
• Support for SAS tape products.
• Software consistency among all Smart Array family products: Array Configuration Utility, Systems Insight Manager, Array Diagnostic Utility (ADU) and SmartStart.
• Support for greater than 2TB in a single logical drive
• 256 MB 40-bit wide DDR2-533 MHz cache module (with optional battery upgrade)
• Low-profile PCI Express form factor - ships with a full size bracket for deployment in either a low-profile or full sized slot

• Online array expansion (with battery upgrade)
• Online logical drive extension (with battery upgrade)
• Online RAID Level Migration (with battery upgrade)
• Online Stripe Size Migration (with battery upgrade)
• Offline Mirror splitting and recombining
• Unlimited global online spare assignment
• User selectable expand and rebuild priority
• User selectable RAID level and stripe size
• User selectable read and write cache size ratio

• Eight (8) SAS physical links distributed across 2 external x4 miniSAS connectors.

HP's High Performance Architecture sets new boundaries of industry performance expectations!

• 3Gb/s SAS (300MB/s bandwidth per physical link)
• 8x 3Gb/s SAS physical links (compatible with 1.5G SATA)
• 256 MB 40-bit wide DDR2-533 MHz (optional battery upgrade)
• x8 2.5G PCI Express host interface provides 2 GB/s maximum bandwidth during burst transfers
• 440 PowerPC Processor
  

Native Command Queuing (NCQ) is a technology designed to increase performance of SATA hard disk drives by allowing the individual hard disk to internally optimize the order in which received read and write commands are executed. This can reduce the amount of unnecessary going back-and-forth on the drive's heads, resulting in increased performance for workloads where multiple simultaneous read/write requests are outstanding, most often occurring in server or storage-type applications. Without NCQ the drive has to process and complete one command at a time. For NCQ to be enabled, it must be supported and turned on in the controller and in the hard drive itself.

NOTE: Please see the SATA Hard Drive QuickSpecs for specific SATA hard drive capacities that support NCQ: http://h18000.www1.hp.com/products/quickspecs/11940_div/11940_div.html

Given the increasing need for high performance and rapid capacity expansion, the SA-E500 offers:

• Up to 12TB of external storage per PCI slot with 4x HP StorageWorks 50 Modular Smart Array enclosures and 40 x 300GB SFF SAS hard drives.
• Up to 36TB of external storage per PCI slot with 8x HP StorageWorks 60 Modular Smart Array enclosures and 96 x 600GB 3.5" SAS hard drives.
• Up to 96TB of external storage per PCI slot with 8x HP StorageWorks 60 Modular Smart Array enclosures and 96 x 1TB 3.5" SATA MDL hard drives.
• Up to 30TB of external storage per PCI slot with 8x HP StorageWorks 70 Modular Smart Array enclosures and 100 x 300GB SFF SAS hard drives.
• Up to 25 TB of external storage per PCI slot with 8x HP StorageWorks 70 Modular Smart Array enclosures and 100 x 250GB SFF SATA hard drives

NOTE: Support for greater than 2TB in a single logical drive.

Provides increased server uptime by providing advanced storage functionality:

• Online RAID Level Migration (between any RAID level)
• Online Capacity Expansion
• Logical Drive Capacity Extension
• Global Online Spare
• Pre-Failure Warranty

The following features offer detection of possible failures before they occur, allowing preventive action to be taken:

• S.M.A.R.T. (Self Monitoring Analysis and Reporting Technology) was first developed by HP which detects possible hard disk failure before it occurs, allowing replacement of the component before failure occurs.
• Drive Parameter Tracking monitors drive operational parameters, predicting failure and notifying the administrator.
• Dynamic Sector Repairing continually performs background surface scans on the hard disk drives during inactive periods and automatically remaps bad sectors, ensuring data integrity.
• Smart Array Cache Tracking monitors integrity of controller cache, allowing pre-failure preventative maintenance.
• Environment Tracking for External Storage System: Monitors fan speed and cabinet temperature of StorageWorks Modular Smart Array Enclosures.

Keeps data available and server running while a failed drive is being replaced; several fault tolerance configurations are supported including:

• Distributed Data Guarding (RAID 5): This allocates parity data across multiple drives and allows simultaneous write operations. It is recommended for up to 14 hard drives.
  • RAID5 is available on the SA E500 only if the battery kit option is used
• Drive Mirroring (RAID 1, 1+0): This allocates half of the drive array to data and the other half to mirrored data, providing two copies of every file. It is a high-performance RAID.

Minimizes downtime, reconstructs data, and facilitates a quick recovery from drive failure

• Recovery ROM: This new feature provides a unique redundancy feature that protects from a ROM image corruption. A new version of firmware can be flashed to the ROM while the controller maintains the last known working version of firmware. If the firmware becomes corrupt, the controller will revert back to the previous version of firmware and continue operating. This reduces the risk of flashing firmware to the controller.
• On-Line Spares: There is no limit to the number of spare drives that can be installed prior to drive failure. If a failure occurs, recovery begins with an On-Line Spare and data is reconstructed automatically.
• DRAM ECC corrects against single bit data and address corruption.

• GUI based configuration, management and diagnostic software tools
• Common data format between generations of products
• Data migration between servers and external HP StorageWorks Modular Smart Array enclosures

Warranty

Warranty Upgrade Options

• Response - Upgrade on-site response from next business day to same day 4 hours
• Coverage - Extend hours of coverage from 9 hours x 5 days to 24 hours x 7 days
• Duration - Select duration of coverage for a period of 1, 3, or 5 years
• Warranty upgrade options can come in the form of Care Packs, which are sold at the HP System level this product attaches too

Microsoft Windows Server
Microsoft Windows Server Hyper-V
Red Hat Enterprise Linux (RHEL)
SUSE Linux Enterprise Server (SLES)
Oracle Enterprise Linux (OEL)
Solaris 10 for x86/x64 based Systems
VMware

• Powerful server and server options/storage manager tool
• Monitors over 1200 system wide parameters
• Configuration/Diagnostic Utilities
  

• Powerful Web based configuration utility for all Smart Array controllers
• Provides a graphical view of HP drive array configurations
• Allows for management of multiple arrays over a secure internet connection from anywhere in the world
• Easy to use Wizards for configuration
• Runs online on Windows and NetWare (CPQONLIN)

• An alternative method for easily viewing, creating, and deleting multiple arrays and logical volumes during system power up.
• For advanced array configurations use ACU

NOTE: For advanced array configurations use ACU.

• In depth diagnostic and reporting utility for all Smart Array controllers

HP Care Pack Services: Packaged server and storage services for increased uptime, productivity and ROI
When you buy HP server and storage products and solutions, it's also a good time to think about what levels of support you may need. Our portfolio of service options reduce deployment and management worries while helping you get the most out of your server and storage investments. We take a holistic approach to your environment, bridging servers, blades, storage, software and network infrastructures with our packaged HP Care Pack Services for servers and storage.

Protect your business beyond warranty
When it comes to robustness and reliability, standard computing equipment warranties have matured along with technology. Good news that can also create problems stemming from depending on standard warranties designed to only protect against product defects and some downtime causes. Using a standard approach to warranty uplifts, such as HP Care Pack Services, helps reduce downtime risks and provides operational consistency for mission-critical and standard business computing.

HP Care Pack Services: Upgrading or extending standard server and storage warranties cost effectively
HP Care Pack Services offer a standard reactive hardware and software support services suite sold separately, or combined with our Support Plus and Support Plus 24 services. The portfolio also provides a combination of integrated proactive and reactive services, such as Proactive 24 Service and Critical Service. In addition with HP Proactive Select, you can acquire the specific proactive constancy and technical services. HP Proactive Select menu offers a broad set of service options that you can mix and match depending on your specific requirements. Proactive service options include offers for server, storage, network, SAN device, software, environment and education services.

HP server and storage lifecycle support services offers a full spectrum of customer care-from technology support to complex migrations to complete managed services. HP Factory Express provides customization, integration and deployment services for turnkey solutions. HP Education Services offer flexible, comprehensive training on to help your IT staff get the most out of your server and storage investments. HP Financial solutions extend innovative financing and cost-effective asset management programs-from purchase to equipment retirement.

Learn more: www.hp.com/services/servers and www.hp.com/services/storage

NOTE: Care Pack Services availability may vary by product and country.

HP Care Pack Services are sold by HP and HP Authorized Service Partners:

• Services for customers purchasing from HP or an enterprise reseller are quoted using HP order configuration tools.
• Customers purchasing from a commercial reseller can find HP Care Pack Services at http://www.hp.com/go/lookuptool

Hardware Options Support
HP Care Packs provide support for all HP-branded hardware options qualified for inclusion in your server or storage solution. Any additional HP-qualified options installed within the server are covered at the same service level and for the same period as the server and no additional cost.

• Help improve or maintain system uptime
• Convenient onsite support
• Committed response time

http://h20195.www2.hp.com/V2/GetPDF.aspx/5982-6547EEE

3-Year HP Hardware Support Onsite Service, 4-hour response, 24x7
Provides you with rapid remote support and if required an HP authorized representative who will arrive on site any time and day of the year to begin hardware maintenance service within 4 hours of the service request being logged.

This service provides a trained HP service specialist to perform an installation that meets HP quality standards, for:

• Help improve or maintain system uptime
• Convenient onsite support
• Committed response time

http://h20195.www2.hp.com/V2/GetPDF.aspx/5982-6547EEE

HP Installation and Startup of HP ProLiant Servers
Provides for the installation of your new HP ProLiant server and operating system to assist you in bringing your new HP ProLiant server and operating system into operation in a timely and professional manner.

This service provides a trained HP service specialist to perform an installation that meets HP quality standards, for:

• Delivery of the service at a mutually scheduled time convenient to your organization
• Availability of an HP service specialist to answer basic questions during the onsite delivery of this service
• Custom installation as detailed in "Delivery specifications" or in a Statement of Work (SOW)
• Verification prior to installation that all service prerequisites are met

http://h20195.www2.hp.com/V2/GetPDF.aspx/5982?7572ENN

3-Year HP Hardware Support Onsite Call-to-Repair (CTR) Service, 6- or 24-hour
As an alternative to our recommended support level, for customers who need committed call-to-repair for server hardware.

Provides your IT manager with a team of support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within 6 or 24 hours of the initial service request to the HP Global Solution Center.

http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-6636ENN

3-Year HP Support Plus 24
As an alternative to our recommended support level, for customers who need access to responsive 24x7 hardware and software support plus software updates on HP and selected third party products:

For a higher return on your server and storage technology, our 3-year combined reactive support service delivers integrated onsite hardware/software support services available 24x7x365, including access to HP technical resources, 4-hour response onsite hardware support and software updates.

http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-6638EEE

HP Proactive Select Service
Customer needs on demand access to consulting, technical proactive services and education courses

Provides a flexible way to purchase HP best-in-class consultancy and technical services. You can buy Proactive Select Service Credits when you purchase your hardware and then use the credits over the next 12 months.

http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA2-3842ENN

HP eSupport is a portfolio of technology-based services that assist you with managing your business environment - from the desktop to the data center.

Support Portal
The HP support portal provides one-stop access to the information, tools and services you need to manage the daily operations of your IT environment.

Features include:

• Access to self-solve tools (including search technical knowledge base)
• Efficient logging and tracking of support cases
• Collaboration with other business and IT professionals
• Download of patches and drivers
• Access to diagnostic tools
• Proactive notification of relevant information

Access to certain features of the support portal requires an HP service agreement. To access the support portal, visit: http://www.hp.com/support

HP Insight Remote Support software delivers secure remote support for your HP Servers and Storage, 24 X 7, so you can spend less time solving problems and more time focused on your business. You can have your systems remotely monitored for hardware failure using secure technology that's been proven at thousands of companies around the world. In many cases, you can avoid problems before they occur.

In today's cost-conscious business environment, IT professionals, developers, consultants and users face an interesting challenge: how to keep up with the latest technologies and expand important skills while delivering profitable results on current projects. To help address this challenge, HP offers innovative training solutions that help keep you up-to-date on virtualization, server, storage, Insight Control, Citrix, Microsoft® and open source/Linux-related topics-while spending less time away from business-critical activities.

HP Technology Services continues to be recognized for service and support excellence by customers, partners, industry organizations and publications around the world. Recent honors and award reflect our services team's dedications, technical expertise, professionalism and uncompromising commitment to customer satisfaction.

To learn more on HP ProLiant servers, HP BladeSystem servers and HP StorageWorks storage products, please contact your HP sales representative or HP Authorized Channel Partner. Or visit: www.hp.com/services/proliant or www.hp.com/services/bladesystem or http://www.hp.com/hps/storage

SAS Connectors

Data Transfer Method

Memory Bus Speed

PCI

Simultaneous Drive Transfer Ports

SAS Port Link Rate

Software upgradeable Firmware

Cache Memory

Logical Drives Supported

The EU WEEE directive (2002/95/EC) requires manufacturers to provide treatment information for each product type for use by treatment facilities. This information (product disassembly instructions) is posted on the Hewlett Packard web site at: http://www.hp.com/go/green. These instructions may be used by recyclers and other WEEE treatment facilities as well as HP OEM customers who integrate and re-sell HP equipment.

The information contained herein is subject to change without notice. Microsoft and Windows are registered trademarks or trademarks of Microsoft Corporation in the U.S. and/or other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

For hard drives, 1GB = 1 billion bytes. Actual formatted capacity is less.