contents
 Overview      Standard Features      Compatibility      Service and Support, HP Care Pack, and Warranty Information      Related Options      Technical Specifications line.gif (50 bytes)

Overview

HP Smart Array E500 Controller

 

The HP Smart Array E500 is HP's external connect only, entry level PCI Express (PCIe) Serial Attached SCSI (SAS) RAID controller. The full size card has 8 ports (2 x4 mini SAS external connectors) and utilizes DDR2-533 memory. The SA-E500 offers RAID 0, 1 and 0+1 and can be upgraded with the battery-backed write cache (BBWC) module for RAID 5. This low-profile card is ideal for customers needing a low-cost external connect for HP ProLiant servers to tape, JBODs, and intelligent Modular Storage Arrays (MSA).


What's New
  • Native Command Queuing (NCQ) support available
  • 64 LUN support


Models
HP Smart Array E500 Controller HP Smart Array E500/256MB Controller
435129-B21
HP Smart Array E500/256MB Controller for Integrity Servers AH226A

Upgrade Options
Battery HP SA-P400 and SA-E500 24 In Battery Cable Kit
NOTE: This option kit contains a 24" battery cable and adhesive material for installing a battery into the following servers if a Smart Array E500 is integrated outside of the factory - HP ProLiant ML310 G3, HP ProLiant ML310 G4, HP ProLiant DL320 G4, HP ProLiant ML350 G5, HP ProLiant DL380 G5 (installations in a full size slot), HP ProLiant DL385 G2 (installations in a full size slot) and HP ProLiant DL580 G4. For all solutions, please refer to the HP ProLiant QuickSpecs and User's Manual for detailed installation instructions.
417836-B21
Battery-backed write cache upgrade
383280-B21
contents
 Overview      Standard Features      Compatibility      Service and Support, HP Care Pack, and Warranty Information      Related Options      Technical Specifications line.gif (50 bytes)

Standard Features

NOTE: For a brief, printer friendly data sheet that describes this product and informs you of the essential capabilities and specifications, please visit: http://h71028.www7.hp.com/ERC/downloads/4AA1-1149ENW.pdf.

The Smart Array Advantage HP's innovative design and integration work of the Smart Array family of products creates customer value that is unmatched in the industry. Use of Smart Array products across multiple applications results in a much lower Total Cost of Ownership (TCO) than any other server storage RAID product. The HP Smart Array family brings an unparalleled return on investment through:
Data Compatibility among all models of Smart Array controllers allows simple and easy upgrades any time needs for higher performance, capacity, and availability increase. Even successive generations of Smart Array controllers understand the data format of other Smart Array Controllers.
Consistent Configuration and Management Tools. All Smart Array products utilize a standard set of management and utility software. These tools minimize Total Cost of Ownership (TCO) by reducing training requirements and technical expertise necessary to install and maintain the HP server storage.
Universal Hard Drive form factor is for use across multiple HP servers, disk enclosures and storage systems. With compatibility across many enterprise platforms, you are free to deploy and re-deploy these drives to quickly deliver increased storage capacity, migrate data between systems, and easily manage spare drives.
Pre-Failure Warranty means HP Insight Manager not only reports when a drive is going to fail but allows replacement of failing drives prior to actual failure. For complete details, consult the HP Support Center or refer to your HP Server documentation.

Key Features

  • The SA-E500 Controller supports up to 100 drives.
  • The SA-E500 Controller supports the HP StorageWorks 50 Modular Smart Array, HP StorageWorks 60 Modular Smart Array and HP StorageWorks 70 Modular Smart Array.
  • Seamless upgrades to current or next generation HP high performance and high capacity Serial Attached SCSI Smart Array controllers
  • 3G SAS technology delivers high performance and data bandwidth up to 300 MB\s per physical link and contains full compatibility with 1.5G SATA technology.
  • x8 2.5G PCI Express host interface technology delivers high performance and data bandwidth up to 2 GB/s maximum bandwidth.
  • Addition of the battery upgrade enables battery backed write cache, RAID 5, array expansion, logical drive extension, RAID migration, and stripe size migration.
  • Mix-and-match SAS and SATA hard drives, lets you deploy drive technology as needed to fit your computing environment.
  • Support for SAS tape products.
  • Software consistency among all Smart Array family products: Array Configuration Utility, Systems Insight Manager, Array Diagnostic Utility (ADU) and SmartStart.
  • Support for greater than 2TB in a single logical drive
  • 256 MB 40-bit wide DDR2-533 MHz cache module (with optional battery upgrade)
  • Low-profile PCI Express form factor - ships with a full size bracket for deployment in either a low-profile or full sized slot

Online Management Features
  • Online array expansion (with battery upgrade)
  • Online logical drive extension (with battery upgrade)
  • Online RAID Level Migration (with battery upgrade)
  • Online Stripe Size Migration (with battery upgrade)
  • Offline Mirror splitting and recombining
  • Unlimited global online spare assignment
  • User selectable expand and rebuild priority
  • User selectable RAID level and stripe size
  • User selectable read and write cache size ratio

Ports
  • Eight (8) SAS physical links distributed across 2 external x4 miniSAS connectors.

Performance

HP's High Performance Architecture sets new boundaries of industry performance expectations!

  • 3G SAS (300MB/s bandwidth per physical link)
  • 8x 3G SAS physical links (compatible with 1.5G SATA)
  • 256 MB 40-bit wide DDR2-533 MHz (optional battery upgrade)
  • x8 2.5G PCI Express host interface provides 2 GB/s maximum bandwidth during burst transfers
  • 440 PowerPC Processor

Native Command Queuing

Native Command Queuing (NCQ) is a technology designed to increase performance of SATA hard disk drives by allowing the individual hard disk to internally optimize the order in which received read and write commands are executed. This can reduce the amount of unnecessary going back-and-forth on the drive's heads, resulting in increased performance for workloads where multiple simultaneous read/write requests are outstanding, most often occurring in server or storage-type applications. Without NCQ the drive has to process and complete one command at a time. For NCQ to be enabled, it must be supported and turned on in the controller and in the hard drive itself.

NOTE: Please see the SATA Hard Drive QuickSpecs for specific SATA hard drive capacities that support NCQ: http://h18000.www1.hp.com/products/quickspecs/11940_div/11940_div.HTML


Dual Domain Support Dual domain SAS creates redundant pathways for external drives from servers to storage devices. The redundant paths created by these configurations reduce or eliminate single points of failure within the storage network. This provides increased levels of high availability with redundant paths from the controller to the drives. Dual domain SAS implementations make it possible to tolerate host bus adapter (HBA) or controller failure, external cable failure, expander failure, cable pulls, expander failure and failure in a spanned disk (JBOD) environments.

Capacity
Given the increasing need for high performance and rapid capacity expansion, the SA-E500 offers:
  • Up to 5.84TB of external storage per PCI slot with 4x HP StorageWorks 50 Modular Smart Array enclosures and 40 x 146GB SFF SAS hard drives.
  • Up to 28.8TB of external storage per PCI slot with 8x HP StorageWorks 60 Modular Smart Array enclosures and 96 x 300GB 3.5" SAS hard drives.
  • Up to 96TB of external storage per PCI slot with 8x HP StorageWorks 60 Modular Smart Array enclosures and 96 x 1TB 3.5" SATA MDL hard drives.
  • Up to 14.6TB of external storage per PCI slot with 8x HP StorageWorks 70 Modular Smart Array enclosures and 100 x 146GB SFF SAS hard drives.
  • Up to 12 TB of external storage per PCI slot with 8x HP StorageWorks 70 Modular Smart Array enclosures and 100 x 120GB SFF SATA hard drives

NOTE: Support for greater than 2TB in a single logical drive.


Availability

Provides increased server uptime by providing advanced storage functionality:

  • Online RAID Level Migration (between any RAID level)
  • Online Capacity Expansion
  • Logical Drive Capacity Extension
  • Global Online Spare
  • Pre-Failure Warranty

Fault Prevention

The following features offer detection of possible failures before they occur, allowing preventive action to be taken:

  • S.M.A.R.T. (Self Monitoring Analysis and Reporting Technology) was first developed by HP which detects possible hard disk failure before it occurs, allowing replacement of the component before failure occurs.
  • Drive Parameter Tracking monitors drive operational parameters, predicting failure and notifying the administrator.
  • Dynamic Sector Repairing continually performs background surface scans on the hard disk drives during inactive periods and automatically remaps bad sectors, ensuring data integrity.
  • Smart Array Cache Tracking monitors integrity of controller cache, allowing pre-failure preventative maintenance.
  • Environment Tracking for External Storage System: Monitors fan speed and cabinet temperature of StorageWorks Modular Smart Array Enclosures.

Fault Tolerance

Keeps data available and server running while a failed drive is being replaced; several fault tolerance configurations are supported including:

  • Distributed Data Guarding (RAID 5): This allocates parity data across multiple drives and allows simultaneous write operations. It is recommended for up to 14 hard drives.
    • RAID5 is available on the SA E500 only if the battery kit option is used
  • Drive Mirroring (RAID 1, 1+0): This allocates half of the drive array to data and the other half to mirrored data, providing two copies of every file. It is a high-performance RAID.

Fault Recovery

Minimizes downtime, reconstructs data, and facilitates a quick recovery from drive failure

  • Recovery ROM: This new feature provides a unique redundancy feature that protects from a ROM image corruption. A new version of firmware can be flashed to the ROM while the controller maintains the last known working version of firmware. If the firmware becomes corrupt, the controller will revert back to the previous version of firmware and continue operating. This reduces the risk of flashing firmware to the controller.
  • On-Line Spares: There is no limit to the number of spare drives that can be installed prior to drive failure. If a failure occurs, recovery begins with an On-Line Spare and data is reconstructed automatically.
  • DRAM ECC corrects against single bit data and address corruption.

Ease of Use Consistency and Upgradeability make the Smart Array family unique in the industry:
  • GUI based configuration, management and diagnostic software tools
  • Common data format between generations of products
  • Data migration between servers and external HP StorageWorks Modular Smart Array enclosures
contents
 Overview      Standard Features      Compatibility      Service and Support, HP Care Pack, and Warranty Information      Related Options      Technical Specifications line.gif (50 bytes)

Compatibility

Server Support

For up to date compatibility, please see the following URL for complete Smart Array E500 Controller compatibility and support information:
http://h18006.www1.hp.com/products/servers/proliantstorage/arraycontrollers/index.html


Operating Systems

Microsoft Windows 2003 / R2 Standard
Microsoft Windows 2003 / R2 Standard x64
Microsoft Windows 2003 / R2 Enterprise
Microsoft Windows 2003 / R2 Enterprise x64
Microsoft Windows 2003 / R2 Web
Microsoft Windows 2003 / R2 SBS
Microsoft Windows 2008 Server
Novell Open Enterprise Server, NetWare 6.5
SP5
Red Hat Enterprise Linux
SUSE Linux Enterprise Server
SCO OpenServer 5.0.7, 6
SCO UnixWare 7.1.3, 7.1.4
Solaris 10
VMWare ESX 3.0

NOTE: For more Linux OS support & certification information, please visit:


Software Suite
All Smart Array products share a common set of configuration, management and diagnostic tools, including Array Configuration Utility (ACU), Array Diagnostic Utility (ADU), and Systems Insight Manager. These software tools reduce the cost of training for each successive generation of product and takes much of the guesswork out of troubleshooting field problems. These tools lower the total cost of ownership by reducing training and technical expertise necessary to install and maintain HP server storage.
Systems Insight Manager
  • Powerful server and server options/storage manager tool
  • Monitors over 1200 system wide parameters
  • Configuration/Diagnostic Utilities
HP Array Configuration Utility (ACU)
  • Powerful Web based configuration utility for all Smart Array controllers
  • Provides a graphical view of HP drive array configurations
  • Allows for management of multiple arrays over a secure internet connection from anywhere in the world
  • Easy to use Wizards for configuration
  • Runs online on Windows and NetWare (CPQONLIN)
HP Option ROM Configuration for Arrays (ORCA)
  • An alternative method for easily viewing, creating, and deleting multiple arrays and logical volumes during system power up.
  • For advanced array configurations use ACU

NOTE: For advanced array configurations use ACU.

HP Array Diagnostic Utility (ADU)
  • In depth diagnostic and reporting utility for all Smart Array controllers
contents
 Overview      Standard Features      Compatibility      Service and Support, HP Care Pack, and Warranty Information      Related Options      Technical Specifications line.gif (50 bytes)

Service and Support, HP Care Pack, and Warranty Information

Warranty

The warranty for this device is 3 years parts only.
Pre-Failure Warranty: Drives attached to the Smart Array Controller and monitored under Insight Manager are supported by a Pre-Failure (replacement) Warranty. For complete details, consult the HP Support Center or refer to your HP Server Documentation.

Software Product Services

Standalone telephone support

Rights to new license version
Media and documentation updates

Hardware Product Services

Installation services
On-site maintenance (includes warranty support)
Response time upgrades during the warranty period
Post-warranty coverage
RAID setup and performance consulting via statement of work
NOTE: For additional hardware installation and maintenance information, please refer to the URL:
http://www.hp.com/hps/hardware/

Warranty Upgrade Options

Response - Upgrade on-site response from next business day to same day 4 hours
Coverage - Extend hours of coverage from 9 hours x 5 days to 24 hours x 7 days
Duration - Select duration of coverage for a period of 1, 3, or 5 years
Warranty upgrade options can come in the form of Care Packs, which are sold at the HP System level this product attaches too.

HP Care Pack Information

HP Care Pack is defined as an upgrade to the product warranty attribute, available for a specific duration and hours of coverage. Care Packs for this option is sold at the system level this option attaches too.
HP Care Pack is not available for less than the product's warranty duration.
HP Care Pack is available for sale anytime during the warranty period for most products, but the commencement date will be the same as the Warranty Start Date (delivery date to end user customer). Proof of purchase may be required.
HP Care Pack services are prepaid.
NOTE: For additional HP Care Pack (hardware & software) information, as well as orderable part numbers, please refer to the URL: http://www.hp.com/hps/carepack/
contents
 Overview      Standard Features      Compatibility      Service and Support, HP Care Pack, and Warranty Information      Related Options      Technical Specifications line.gif (50 bytes)

Related Options

NOTE: This is a list of supported options. Some may be discontinued.  
Hard Drives Hot Plug SFF SAS Drives
HP 146GB 3G SAS 10K SFF SP HDD
431958-B21
HP 72GB 3G SAS 10K SFF SP HDD
375861-B21
HP 72GB 3G SAS 15K SFF SP HDD
431935-B21
HP 36GB 3G SAS 15K SFF SP HDD
431933-B21
Hot Plug SAS 3.5" Drives
HP 300GB 3G SAS 15K 3.5" SP HDD
431944-B21
HP 146GB 3G SAS 15K 3.5" SP HDD
375872-B21
HP 72GB 3G SAS 15K 3.5" SP HDD
375870-B21
Hot Plug SFF SATA Drives
HP 60GB 1.5G SATA 5.4K SFF HDD
379306-B21
SFF SATA Hot Plug Entry (ETY) Drives
HP 120GB 1.5G SATA 5.4K SFF ETY HDD 458924-B21
Hot Plug SATA 3.5" Drives
HP 80GB 1.5G SATA 7.2K 3.5" HDD
349237-B21
SATA Hot Plug Midline (MDL) Drives
HP 1TB 3G SATA 7.2K 3.5" MDL HDD
454146-B21
HP 750GB 3G SATA 7.2K 3.5" MDL HDD
458930-B21
HP 500GB 3G SATA 7.2K 3.5" MDL HDD
458928-B21
HP 250GB 3G SATA 7.2K 3.5" MDL HDD 458926-B21
SATA Hot Plug Entry (ETY) Drives  
HP 160GB 3G SATA 7.2K 3.5" ETY HDD 458945-B21
NOTE: Go to the HP Hard Drive Compatibility table for complete drive compatibility information (http://www.hp.com/products/harddiskdrives). Using hard drives in unsupported configurations will result in voiding the warranty and could result in damage to the drive and/or loss of data.
NOTE: There is a known compatibility issue with some early 3.5" SATA HDD that will make them unable to be used with the SA-E500 controller. Customers should verify that they are not using hard drive part number 332649-002/003 (spare 353042-001), 332650-002/003 (spare 353043-001), or 356536-002/003 (spare 353044-001).
NOTE: The HP SAS and SATA universal hard drive can be used across multiple HP ProLiant/Integrity servers and disk enclosures.
 

HP StorageWorks Modular Smart Array HP StorageWorks 70 Modular Smart Array
418800-B21
HP StorageWorks 60 Modular Smart Array
418408-B21
HP StorageWorks 50 Modular Smart Array (NA,EMEA,AP)
364430-B21
HP StorageWorks 50 Modular Smart Array (Japan)
364430-291

Tape Solutions SAS Tape Drives  
HP StorageWorks DAT 160 SAS Internal Tape Drive Q1587A
HP StorageWorks DAT 160 SAS External Tape Drive Q1588A
HP StorageWorks LTO-2 Ultrium 448 SAS Internal Tape Drive DW085A
HP StorageWorks LTO-2 Ultrium 448 SAS External Tape Drive DW086A
HP StorageWorks LTO-3 Ultrium 920 SAS Internal Tape Drive EH847A
HP StorageWorks LTO-3 Ultrium 920 SAS External Tape Drive EH848A
HP StorageWorks LTO-4 Ultrium 1760 SAS Internal Tape Drive EH919A
HP StorageWorks LTO-4 Ultrium 1760 SAS External Tape Drive EH920A
HP StorageWorks 1U SAS Rack-mount kit with one LTO-4 Ultrium 1760 EH946A
HP StorageWorks LTO-4 Ultrium 1840 SAS Internal Tape Drive EH860A
HP StorageWorks LTO-4 Ultrium 1840 SAS External Tape Drive EH861A
Rack-mount Tape Drive Enclosures  
HP StorageWorks 1U SAS Rack-Mount Kit
NOTE: The 1U SAS Rack-Mount Kit can support up to (2) half-height tape drives and is compatible with the DAT 160 SAS, LTO-2 Ultrium 448 SAS, LTO-3 Ultrium 920 SAS and LTO-4 Ultrium 1760 tape drives.
AE459A
HP StorageWorks 3U SAS Rack-mount Kit
NOTE: The 3U Rack-mount Kit can support up to (2) full-height or (4) half-height tape drives and compatible with multiple SAS tape drives including DAT 160 SAS, LTO-2 Ultrium 448 SAS, LTO-3 Ultrium 920 SAS, LTO-4 Ultrium 1760 SAS and LTO-4 Ultrium 1840 SAS tape drives.
AG576A
SAS Cables for Tape Drives  
2M External Infiniband (SFF8470) to Mini SAS (SFF8088) 1x SAS Cable
NOTE: Use this cable to connect HP StorageWorks Ultrium SAS External Tape Drives to SAS Controllers with Infiniband (SFF8470) connectors.
AE466A
4M External Mini SAS to Mini SAS (SFF8088) 3x/1x External Split SAS Cable
NOTE: This split cable connects internally to SAS Hard Drive Cage (3x) and externally to the HP Storage Works 1U SAS Rack-Mount Kit (1x) with other connector going to internal SAS Controller port inside the server. Requires additional PCI slot on server for threading 1x split cable to SAS tape.
AE464A
4M External Infiniband (SFF8470) to Mini SAS (SFF8088) 1x SAS Cable
NOTE: Use this cable to connect HP StorageWorks 1U SAS Rack-mount Kit to SAS Controllers with Infiniband (SFF8470) connectors.
AE468A
2M External Mini SAS (SFF8088) to Mini SAS (SFF8088) 1x SAS Cable
NOTE: Use this cable to connect HP StorageWorks Ultrium SAS External Tape Drives.
AE470A
4M External Mini SAS (SFF8088) to Mini SAS (SFF8088) 1x SAS Cable
NOTE: Use this cable to connect HP StorageWorks 1U SAS Rack-mount Kit.
AE465A
4M External Mini SAS to Mini SAS (SFF8088) 3x/1x External Split SAS Cable
NOTE: This split cable connects internally to SAS Hard Drive Cage (3x) and externally to the HP Storage Works 1U SAS Rack-Mount Kit (1x) with other connector going to internal SAS Controller port inside the server. Requires additional PCI slot on server for threading 1x split cable to SAS tape. Valid only for ProLiant DL360 G5 and ProLiant DL365 servers.
AG452A
2M External Infiniband (SFF8470) to Mini SAS (SFF8088) 1x SAS Cable
NOTE: Use this cable to connect HP StorageWorks 1/8 G2 SAS tape autoloaders and MSL2024/MSL4048/MSL8096 SAS tape libraries to SAS Controllers with Infiniband (SFF8470) connectors.
AH587A

Mini SAS to Mini SAS Cables NOTE: Cables for use connecting the Smart Array E500 Controller with the HP StorageWorks 60 Modular Smart Array.  
Mini SAS 4x 2M Cable All
407339-B21
Mini SAS 4x 4M Cable All
432238-B21
Mini SAS 4x 6M Cable All
432239-B21

SAS to Mini SAS Cables NOTE: Cables for use connecting the Smart Array E500 Controller with the HP StorageWorks 50 Modular Smart Array.
SAS 4x to Mini SAS 4x 1m,3Gb,CBL All
419570-B21
SAS 4x to Mini SAS 4x 2m,3Gb,CBL All
419571-B21
SAS 4x to Mini SAS 4x 4m,3Gb,CBL All
419572-B21
SAS 4x to Mini SAS 4x 4m,3Gb,CBL All
419573-B21
contents
 Overview      Standard Features      Compatibility      Service and Support, HP Care Pack, and Warranty Information      Related Options      Technical Specifications line.gif (50 bytes)

Technical Specifications

Dimensions (excluding bracket) 16.8 cm x 7.0 cm x 1.8 cm (6.6 in x 2.8 in x 0.7 in)
Disk Drive and Enclosure Protocol Support 3G SAS (Serial Attached SCSI)
1.5G SATA (Serial AT Attachment)

SAS Connectors

2 external (Mini SAS) x4 wide port connectors

Data Transfer Method

x8 2.5G PCI Express (2 GB/s maximum bandwidth)

Memory Bus Speed

DDR2-533 MHz and 40 bit wide bus

PCI

PCI Express Gen 1

Simultaneous Drive Transfer Ports

2 x4 Wide SAS Ports

SAS Port Link Rate

12 Gb/s per x4 wide port connector (4 x 3 Gb/s)

Software upgradeable Firmware

Yes

Cache Memory

256 MB Read/Write
ECC protection, battery-backed, and removable

Logical Drives Supported

Up to 32 logical drives
Maximum Capacity 100TB (100 x 1TB)
NOTE: Support for greater than 2TB in a single logical drive.
Memory Addressing 64-bit, supporting servers memory space greater than 4 GB
RAID Support RAID 5 (Distributed Data Guarding) if the battery kit option is used
RAID 1+0 (Striping & Mirroring)
RAID 0 (Striping)
Upgradeable Firmware 4-MB flashable ROM with redundant firmware images

Environment-friendly Products and Approach
End-of-life Management and Recycling
Hewlett-Packard offers end-of-life HP product return, trade-in, and recycling programs in many geographic areas. For trade-in information, please go to http://www.hp.com/go/green. To recycle your product, please go to: http://www.hp.com/go/green or contact your nearest HP sales office. Products returned to HP will be recycled, recovered or disposed of in a responsible manner.

The EU WEEE directive (2002/95/EC) requires manufacturers to provide treatment information for each product type for use by treatment facilities. This information (product disassembly instructions) is posted on the Hewlett Packard web site at: http://www.hp.com/go/green. These instructions may be used by recyclers and other WEEE treatment facilities as well as HP OEM customers who integrate and re-sell HP equipment.


© Copyright 2008 Hewlett-Packard Development Company, L.P.

The information contained herein is subject to change without notice. Microsoft and Windows are registered trademarks or trademarks of Microsoft Corporation in the U.S. and/or other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

For hard drives, 1GB = 1 billion bytes. Actual formatted capacity is less.


   DA-12700 10 - Version 10 - July 15, 2008