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Overview
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HP Smart Array E500 Controller |
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The HP Smart Array E500 is HP's external connect only, entry level PCI Express (PCIe) Serial Attached SCSI (SAS) RAID controller. The full size card has 8 ports (2 x4 mini SAS external connectors) and utilizes DDR2-533 memory. The SA-E500 offers RAID 0, 1 and 0+1 and can be upgraded with the battery-backed write cache (BBWC) module for RAID 5. This low-profile card is ideal for customers needing a low-cost external connect for HP ProLiant servers to tape, JBODs, and intelligent Modular Storage Arrays (MSA). |
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| What's New |
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| Models | ||
| HP Smart Array E500 Controller | HP Smart Array E500/256MB Controller |
435129-B21
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| HP Smart Array E500/256MB Controller for Integrity Servers | AH226A | |
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| Upgrade Options | ||
| Battery | HP SA-P400 and SA-E500 24 In Battery Cable
Kit NOTE: This option kit contains a 24" battery cable and adhesive material for installing a battery into the following servers if a Smart Array E500 is integrated outside of the factory - HP ProLiant ML310 G3, HP ProLiant ML310 G4, HP ProLiant DL320 G4, HP ProLiant ML350 G5, HP ProLiant DL380 G5 (installations in a full size slot), HP ProLiant DL385 G2 (installations in a full size slot) and HP ProLiant DL580 G4. For all solutions, please refer to the HP ProLiant QuickSpecs and User's Manual for detailed installation instructions. |
417836-B21
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| Battery-backed write cache upgrade |
383280-B21
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Standard Features
| NOTE: For a brief, printer friendly data sheet that describes this product and informs you of the essential capabilities and specifications, please visit: http://h71028.www7.hp.com/ERC/downloads/4AA1-1149ENW.pdf. | |
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| The Smart Array Advantage | HP's innovative design and integration work of the Smart Array family of products creates customer value that is unmatched in the industry. Use of Smart Array products across multiple applications results in a much lower Total Cost of Ownership (TCO) than any other server storage RAID product. The HP Smart Array family brings an unparalleled return on investment through: |
| Data Compatibility among all models of Smart Array controllers allows simple and easy upgrades any time needs for higher performance, capacity, and availability increase. Even successive generations of Smart Array controllers understand the data format of other Smart Array Controllers. | |
| Consistent Configuration and Management Tools. All Smart Array products utilize a standard set of management and utility software. These tools minimize Total Cost of Ownership (TCO) by reducing training requirements and technical expertise necessary to install and maintain the HP server storage. | |
| Universal Hard Drive form factor is for use across multiple HP servers, disk enclosures and storage systems. With compatibility across many enterprise platforms, you are free to deploy and re-deploy these drives to quickly deliver increased storage capacity, migrate data between systems, and easily manage spare drives. | |
| Pre-Failure Warranty means HP Insight Manager not only reports when a drive is going to fail but allows replacement of failing drives prior to actual failure. For complete details, consult the HP Support Center or refer to your HP Server documentation. | |
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Key Features |
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| Online Management Features |
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| Ports |
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Performance
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HP's High Performance Architecture sets new boundaries of industry performance expectations!
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| Native Command Queuing |
Native Command Queuing (NCQ) is a technology designed to increase performance of SATA hard disk drives by allowing the individual hard disk to internally optimize the order in which received read and write commands are executed. This can reduce the amount of unnecessary going back-and-forth on the drive's heads, resulting in increased performance for workloads where multiple simultaneous read/write requests are outstanding, most often occurring in server or storage-type applications. Without NCQ the drive has to process and complete one command at a time. For NCQ to be enabled, it must be supported and turned on in the controller and in the hard drive itself. NOTE: Please see the SATA Hard Drive QuickSpecs for specific SATA hard drive capacities that support NCQ: http://h18000.www1.hp.com/products/quickspecs/11940_div/11940_div.html |
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| Dual Domain Support | Dual domain SAS creates redundant pathways for external drives from servers to storage devices. The redundant paths created by these configurations reduce or eliminate single points of failure within the storage network. This provides increased levels of high availability with redundant paths from the controller to the drives. Dual domain SAS implementations make it possible to tolerate host bus adapter (HBA) or controller failure, external cable failure, expander failure, cable pulls, expander failure and failure in a spanned disk (JBOD) environments. |
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Capacity
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Given the increasing need for high performance
and rapid capacity expansion, the SA-E500 offers:
NOTE: Support for greater than 2TB in a single logical drive. |
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Availability
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Provides increased server uptime by providing advanced storage functionality:
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Fault Prevention
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The following features offer detection of possible failures before they occur, allowing preventive action to be taken:
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Fault Tolerance
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Keeps data available and server running while a failed drive is being replaced; several fault tolerance configurations are supported including:
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Fault Recovery
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Minimizes downtime, reconstructs data, and facilitates a quick recovery from drive failure
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| Ease of Use | Consistency and Upgradeability make the Smart
Array family unique in the industry:
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Compatibility
| Server Support |
For up to date compatibility, please see the following URL for complete
Smart Array E500 Controller compatibility and support information: |
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Operating Systems |
Microsoft Windows 2003 / R2 Standard |
| NOTE: For more Linux OS support & certification information, please visit:
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Software Suite
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All Smart Array products share a common set of configuration, management and diagnostic tools, including Array Configuration Utility (ACU), Array Diagnostic Utility (ADU), and Systems Insight Manager. These software tools reduce the cost of training for each successive generation of product and takes much of the guesswork out of troubleshooting field problems. These tools lower the total cost of ownership by reducing training and technical expertise necessary to install and maintain HP server storage. |
| Systems Insight Manager | |
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| HP Array Configuration Utility (ACU) | |
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| HP Option ROM Configuration for Arrays (ORCA) | |
NOTE: For advanced array configurations use ACU. |
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| HP Array Diagnostic Utility (ADU) | |
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Service and Support, HP Care Pack, and Warranty Information
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Warranty |
The warranty for this device is 3 years parts only. |
| Pre-Failure Warranty: Drives attached to the Smart Array Controller and monitored under Insight Manager are supported by a Pre-Failure (replacement) Warranty. For complete details, consult the HP Support Center or refer to your HP Server Documentation. | |
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| Software Product Services |
Standalone telephone support |
| Rights to new license version | |
| Media and documentation updates | |
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Hardware Product Services |
Installation services |
| On-site maintenance (includes warranty support) | |
| Response time upgrades during the warranty period | |
| Post-warranty coverage | |
| RAID setup and performance consulting via statement of work | |
| NOTE: For additional hardware
installation and maintenance information, please refer to the URL: http://www.hp.com/hps/hardware/ |
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Warranty Upgrade Options |
Response - Upgrade on-site response from next business day to same day 4 hours |
| Coverage - Extend hours of coverage from 9 hours x 5 days to 24 hours x 7 days | |
| Duration - Select duration of coverage for a period of 1, 3, or 5 years | |
| Warranty upgrade options can come in the form of Care Packs, which are sold at the HP System level this product attaches too. | |
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HP Care Pack Information |
HP Care Pack is defined as an upgrade to the product warranty attribute, available for a specific duration and hours of coverage. Care Packs for this option is sold at the system level this option attaches too. |
| HP Care Pack is not available for less than the product's warranty duration. | |
| HP Care Pack is available for sale anytime during the warranty period for most products, but the commencement date will be the same as the Warranty Start Date (delivery date to end user customer). Proof of purchase may be required. | |
| HP Care Pack services are prepaid. | |
| NOTE: For additional HP Care Pack (hardware & software) information, as well as orderable part numbers, please refer to the URL: http://www.hp.com/hps/carepack/ |
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Related Options
| NOTE: This is a list of supported options. Some may be discontinued. | ||
| Hard Drives | SAS Hot Plug SFF Enterprise (ENT) Drives | |
| HP 300GB 6G SAS 10K SFF DP ENT HDD | 507127-B21 | |
| HP 300GB 3G SAS 10K SFF DP ENT HDD | 492620-B21 | |
| HP 146GB 6G SAS 10K SFF DP ENT HDD | 507125-B21 | |
| HP 146GB 3G SAS 15K SFF DP ENT HDD | 504062-B21 | |
| HP 146GB 3G SAS 10K SFF DP ENT HDD | 418367-B21 | |
| HP 146GB 3G SAS 10K SFF SP HDD | 431958-B21 | |
| HP 72GB 3G SAS 15K SFF DP ENT HDD | 418371-B21 | |
| HP 72GB 3G SAS 15K SFF SP HDD | 431935-B21 | |
| HP 72GB 3G SAS 10K SFF DP ENT HDD | 384842-B21 | |
| HP 72GB 3G SAS 10K SFF SP HDD | 375861-B21 | |
| HP 36GB 3G SAS 15K SFF DP ENT HDD | 418369-B21 | |
| HP 36GB 3G SAS 15K SFF SP HDD | 431933-B21 | |
| SAS Non-Hot Plug SFF Enterprise (ENT) Drives | ||
| HP 300GB 6G SAS 10K SFF DP NHP ENT HDD | 537809-B21 | |
| HP 146GB 6G SAS 10K SFF DP NHP ENT HDD | 537807-B21 | |
| SAS Enterprise (ENT) Drives 3.5" Drives, Hot Plug | ||
| HP 450GB 3G SAS 15K 3.5" DP ENT HDD | 454232-B21 | |
| HP 400GB 3G SAS 10K 3.5" DP ENT HDD | 459508-B21 | |
| HP 300GB 3G SAS 15K 3.5" SP HDD | 431944-B21 | |
| HP 300GB 3G SAS 15K 3.5" DP ENT HDD | 416127-B21 | |
| HP 146GB 3G SAS 15K 3.5" SP HDD | 375872-B21 | |
| HP 146GB 3G SAS 15K 3.5" DP ENT HDD | 384854-B21 | |
| HP 72GB 3G SAS 15K 3.5" SP HDD | 375870-B21 | |
| HP 72GB 3G SAS 15K 3.5" DP ENT HDD | 384852-B21 | |
| SAS Non-Hot Plug 3.5" Enterprise (ENT) Drives | ||
| HP 450GB 3G SAS NHP 15K 3.5" DP ENT HDD | 454234-B21 | |
| HP 400GB 3G SAS NHP 10K 3.5" DP ENT HDD | 508232-B21 | |
| HP 300GB 3G SAS NHP 15K 3.5" DP ENT HDD | 417950-B21 | |
| HP 146GB 3G SAS NHP 15K 3.5" DP ENT HDD | 417855-B21 | |
| HP 300GB 3G SAS 15K NHP 3.5" SP HDD | 431950-B21 | |
| HP 146GB 3G SAS 15K NHP 3.5" DP ENT HDD | 417855-B21 | |
| HP 146GB 3G SAS 15K NHP 3.5" SP HDD | 432093-B21 | |
| HP 72GB 3G SAS 15K NHP 3.5" SP HDD | 432095-B21 | |
| SAS Hot Plug 3.5" Midline (MDL) Drives | ||
| HP 1TB 3G SAS 7.2K 3.5" DP MDL HDD | 461137-B21 | |
| HP 750GB 3G SAS 7.2K 3.5" DP MDL HDD | 461135-B21 | |
| SATA Hot Plug Entry (ETY) Drives | ||
| HP 250GB 3G SATA 5.4K SFF ETY HDD | 460355-B21 | |
| HP 120GB 1.5G SATA 5.4K SFF ETY HDD | 458924-B21 | |
| HP 160GB 3G SATA 7.2K 3.5" ETY HDD | 458945-B21 | |
| SATA Non-Hot Plug Entry (ETY) Drives | ||
| HP 250GB 3G SATA 5.4K NHP SFF ETY HDD | 460357-B21 | |
| HP 120GB 1.5G SATA 5.4K NHP SFF ETY HDD | 459357-B21 | |
| HP 160GB 3G SATA 7.2K NHP 3.5" ETY HDD | 458947-B21 | |
| SATA Hot Plug Midline (MDL) Drives | ||
| HP 1TB 3G SATA 7.2K 3.5" MDL HDD | 454146-B21 | |
| HP 750GB 3G SATA 7.2K 3.5" MDL HDD | 458930-B21 | |
| HP 500GB 3G SATA 7.2K 3.5" MDL HDD | 458928-B21 | |
| HP 250GB 3G SATA 7.2K 3.5" MDL HDD | 458926-B21 | |
| SATA Non-Hot Plug Midline (MDL) Drives | ||
| HP 750GB 3G SATA 7.2K NHP 3.5" MDL HDD | 462595-B21 | |
| HP 500GB 3G SATA 7.2K NHP 3.5" MDL HDD | 458941-B21 | |
| HP 250GB 3G SATA 7.2K NHP 3.5" MDL HDD | 458939-B21 | |
| Small Form Factor (SFF) SATA Hot Plug Drives | ||
| HP 60GB 1.5G SATA 5.4K SFF HDD | 379306-B21 | |
| 3.5" SATA Hot Plug Drives | ||
| HP 80GB 1.5G SATA 7.2K 3.5" HDD | 349237-B21 | |
| 3.5" SATA Non-Hot Plug Drives | ||
| HP 80GB 1.5G SATA 7.2K NHP 3.5" HDD | 383410-B21 | |
| NOTE: Go to the HP Hard Drive
Compatibility table for complete drive compatibility information (http://www.hp.com/products/harddiskdrives).
Using hard drives in unsupported configurations will result in voiding the
warranty and could result in damage to the drive and/or loss of data. NOTE: There is a known compatibility issue with some early 3.5" SATA HDD that will make them unable to be used with the SA-E500 controller. Customers should verify that they are not using hard drive part number 332649-002/003 (spare 353042-001), 332650-002/003 (spare 353043-001), or 356536-002/003 (spare 353044-001). NOTE: The HP SAS and SATA universal hard drive can be used across multiple HP ProLiant/Integrity servers and disk enclosures. |
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| HP StorageWorks Modular Smart Array | HP StorageWorks 70 Modular Smart Array |
418800-B21
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| HP StorageWorks 60 Modular Smart Array |
418408-B21
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| HP StorageWorks 50 Modular Smart Array (NA,EMEA,AP) |
364430-B21
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| HP StorageWorks 50 Modular Smart Array (Japan) |
364430-291
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| Tape Solutions | SAS Tape Drives | |
| HP StorageWorks DAT 160 SAS Internal Tape Drive | Q1587A | |
| HP StorageWorks DAT 160 SAS External Tape Drive | Q1588A | |
| HP StorageWorks LTO-2 Ultrium 448 SAS Internal Tape Drive | DW085A | |
| HP StorageWorks LTO-2 Ultrium 448 SAS External Tape Drive | DW086A | |
| HP StorageWorks LTO-3 Ultrium 920 SAS Internal Tape Drive | EH847A | |
| HP StorageWorks LTO-3 Ultrium 920 SAS External Tape Drive | EH848A | |
| HP StorageWorks LTO-4 Ultrium 1760 SAS Internal Tape Drive | EH919A | |
| HP StorageWorks LTO-4 Ultrium 1760 SAS External Tape Drive | EH920A | |
| HP StorageWorks 1U SAS Rack-mount kit with one LTO-4 Ultrium 1760 | EH946A | |
| HP StorageWorks LTO-4 Ultrium 1840 SAS Internal Tape Drive | EH860A | |
| HP StorageWorks LTO-4 Ultrium 1840 SAS External Tape Drive | EH861A | |
| Rack-mount Tape Drive Enclosures | ||
| HP StorageWorks 1U SAS Rack-Mount Kit NOTE: The 1U SAS Rack-Mount Kit can support up to (2) half-height tape drives and is compatible with the DAT 160 SAS, LTO-2 Ultrium 448 SAS, LTO-3 Ultrium 920 SAS and LTO-4 Ultrium 1760 tape drives. |
AE459A | |
| HP StorageWorks 3U SAS Rack-mount Kit NOTE: The 3U Rack-mount Kit can support up to (2) full-height or (4) half-height tape drives and compatible with multiple SAS tape drives including DAT 160 SAS, LTO-2 Ultrium 448 SAS, LTO-3 Ultrium 920 SAS, LTO-4 Ultrium 1760 SAS and LTO-4 Ultrium 1840 SAS tape drives. |
AG576A | |
| SAS Cables for Tape Drives | ||
| 2M External Mini-SAS (SFF8088) to Mini-SAS
(SFF8088) 1x SAS Cable NOTE: Use this cable to connect HP StorageWorks SAS external tape devices to HP SAS controllers with external Mini-SAS (SFF8088) connectors. |
AE470A | |
| 4M External Mini-SAS (SFF8088) to Mini-SAS
(SFF8088) 1x SAS Cable NOTE: Use this cable to connect HP StorageWorks SAS external tape devices to HP SAS controllers with external Mini-SAS (SFF8088) connectors. |
AE465A | |
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| Mini SAS to Mini SAS Cables | NOTE: Cables for use connecting the Smart Array E500 Controller with the HP StorageWorks 60 Modular Smart Array. | |
| Mini SAS 4x 2M Cable All |
407339-B21
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| Mini SAS 4x 4M Cable All |
432238-B21
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| Mini SAS 4x 6M Cable All |
432239-B21
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| SAS to Mini SAS Cables | NOTE: Cables for use connecting the Smart Array E500 Controller with the HP StorageWorks 50 Modular Smart Array. | |
| SAS 4x to Mini SAS 4x 1m,3Gb,CBL All |
419570-B21
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| SAS 4x to Mini SAS 4x 2m,3Gb,CBL All |
419571-B21
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| SAS 4x to Mini SAS 4x 4m,3Gb,CBL All |
419572-B21
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| SAS 4x to Mini SAS 4x 4m,3Gb,CBL All |
419573-B21
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Technical Specifications
| Dimensions (excluding bracket) | 16.8 cm x 7.0 cm x 1.8 cm (6.6 in x 2.8 in x 0.7 in) |
| Disk Drive and Enclosure Protocol Support | 3G SAS (Serial Attached SCSI) 1.5G SATA (Serial AT Attachment) |
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SAS Connectors |
2 external (Mini SAS) x4 wide port connectors |
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Data Transfer Method |
x8 2.5G PCI Express (2 GB/s maximum bandwidth) |
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Memory Bus Speed |
DDR2-533 MHz and 40 bit wide bus |
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PCI |
PCI Express Gen 1 |
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Simultaneous Drive Transfer Ports |
2 x4 Wide SAS Ports |
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SAS Port Link Rate |
12 Gb/s per x4 wide port connector (4 x 3 Gb/s) |
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Software upgradeable Firmware |
Yes |
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Cache Memory |
256 MB Read/Write ECC protection, battery-backed, and removable |
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Logical Drives Supported |
Up to 32 logical drives |
| Maximum Capacity | 100TB (100 x 1TB) NOTE: Support for greater than 2TB in a single logical drive. |
| Memory Addressing | 64-bit, supporting servers memory space greater than 4 GB |
| RAID Support | RAID 5 (Distributed Data Guarding)
if the battery kit option is used RAID 1+0 (Striping & Mirroring) RAID 0 (Striping) |
| Upgradeable Firmware | 4-MB flashable ROM with redundant firmware images |
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| Environment-friendly Products and Approach |
End-of-life Management and Recycling |
Hewlett-Packard offers end-of-life HP product
return, trade-in, and recycling programs in many geographic areas. For trade-in
information, please go to http://www.hp.com/go/green.
To recycle your product, please go to: http://www.hp.com/go/green
or contact your nearest HP sales office. Products returned to HP will be
recycled, recovered or disposed of in a responsible manner.
The EU WEEE directive (2002/95/EC) requires manufacturers to provide treatment information for each product type for use by treatment facilities. This information (product disassembly instructions) is posted on the Hewlett Packard web site at: http://www.hp.com/go/green. These instructions may be used by recyclers and other WEEE treatment facilities as well as HP OEM customers who integrate and re-sell HP equipment. |
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| © Copyright 2009 Hewlett-Packard Development
Company, L.P.
The information contained herein is subject to change without notice. Microsoft and Windows are registered trademarks or trademarks of Microsoft Corporation in the U.S. and/or other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. For hard drives, 1GB = 1 billion bytes. Actual formatted capacity is less. |