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Overview
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HP 4100/6100/8100 StorageWorks Enterprise Virtual Array Family |
| The HP 4100/6100/8100 StorageWorks Enterprise Virtual Array family is an enterprise class storage array system designed to aggregate and automate your array management tasks to manage more storage capacity with fewer resources. EVA is designed specifically for customers in the business critical, enterprise marketplace and is a highly available and highly reliable "virtual" array storage solution. Not only does this solution save time, space and costs compared to traditionally architected storage, it is supported by a powerfully simple suite of management software making it easy for users to provision storage and the achieve highest level of productivity. The Enterprise Virtual Array (EVA) 4100/6100/8100 family is designed for the data center where there is a critical need for improved storage utilization and scalability. The EVA meets application specific demands for transaction I/O performance for mid-range and enterprise customers. It provides easy capacity expansion, instantaneous replication, and simplified storage administration. The Enterprise Virtual Array combined with HP StorageWorks Command View EVA software provides a comprehensive solution designed to simplify management and maximize performance. With HP Storage Essentials Standard Edition SRM Software, you have an affordable and complete Storage Resource Management solution to efficiently manage EVA and SAN infrastructure via a unified and integrated server and storage, secure web-based tool set. Standard Edition SRM software is designed for small to medium HP Storage-based SANs and it discovers HP EVA and SAN infrastructure devices with a big picture topology view of the entire EVA ecosystem including HP EVA, HP MSA, and HP ProLiant Storage Servers (NAS), HBAs, servers and fabric switches, and it provides an holistic view of storage from the application level including Oracle, MS SQL, Exchange, InterSystems Cache' and Sybase for quicker problem resolution. The software solution reduces SAN complexity, helps optimizes SAN capacity, automates manual intensive tasks, increases IT staff efficiency and simplifies end-to-end troubleshooting monitoring and reporting. For heterogeneous and multivendor SANs, you can use HP Storage Essentials Enterprise Edition Software. The new Storage Essentials SRM Performance Pack Software provides advanced end to end performance monitoring from the application to the disk drive for multiple HP EVA SANs and arrays while increasing overall performance and reducing bottlenecks and failures. HP offers a full spectrum of complimentary HP StorageWorks EVA hardware, software product, solutions and HP services. This ranges from an EVA4100 Starter Kit for affordable, fast and easy small SAN deployment, EVA iSCSI Connectivity Option, Business Copy EVA, Continuous Access EVA, Dynamic Capacity Management and solution integration. In addition, the EVA warranty offering -- Foundation Service Solution, provides the base level of service included with most EVAs. HP Services provide additional offerings up to Critical Service, the support for mission critical environments. |
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EVA4100 2C1D and EVA4100 Starter Kits
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HP EVA4100 Starter Kit for HP BladeSystems
(BladeSystems sold separately) |
EVA6100 2C4D
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EVA6100 File Services |
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| EVA8100 2C2D* |
EVA8100 2C6D* |
EVA8100 2C12D |
| *These drawings are informational only and represent a storage centric configuration. The actual configuration may differ depending on the components being racked with the EVA (for example when using the EVA8100 multiple product part number and/or having servers racked with an EVA the configuration will be racked from the bottom of the rack and up). If a customer has a specific racking requirement they should use the Factory Express option to define the configuration. | ||
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| What's New |
The new EVA 4100/6100/8100 arrays
support:
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Product Highlights
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EVA4100 Starter Kits and EVA4100 SAN Starter Kit |
EVA4100 |
EVA6100 |
EVA8100 | |
| Application Environment | Complete,
ready to go small SAN Kit | Entry |
Mid/High | Business
Critical |
| Local Data Replication -- HP StorageWorks Business Copy EVA |
yes | yes |
yes | yes |
| Remote Data Replication -- HP StorageWorks Continuous Access EVA |
yes | yes |
yes | yes |
| Easy array management and configuration -- HP StorageWorks Command View EVA |
HP CV EVA media kit included and 4-1 TB LTUs (up to 4-TBs
licensing included) ; up to 16 EVAs |
up to 16 EVAs |
up to 16 EVAs |
up to 16 EVAs |
| Application block and file storage | yes |
yes | yes |
yes |
| RAID supported |
Vraid0, Vraid1, Vraid 0+1, Vraid5, Vraid 0+5 & Cross
Vraid Snaps
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Vraid0, Vraid1, Vraid 0+1, Vraid5, Vraid 0+5 & Cross
Vraid Snaps
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Vraid0, Vraid1, Vraid 0+1, Vraid5, Vraid 0+5 & Cross
Vraid Snaps
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Vraid0, Vraid1, Vraid 0+1, Vraid5, Vraid 0+5 & Cross
Vraid Snaps
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| Number of controllers | 2 | 2 | 2 | 2 |
| Cache (per controller pair) | 4GB |
4GB | 4GB |
8GB |
| Host Connectivity | Fibre
Channel, iSCSI and Direct Connect |
Fibre Channel, iSCSI and Direct Connect |
Fibre Channel, iSCSI and Direct Connect |
Fibre Channel, iSCSI and Direct Connect |
| Number of Host Supported (Single Path/Dual Path) | 512/256 |
512/256 | 512/256 |
512/256 |
| Host
Ports, (per controller pair) | 4 |
4 | 4 |
8 |
| Host Port Speed | 2 or
4 Gb | 2 or 4 Gb |
2 or 4 Gb | 2
or 4 Gb |
| Device
Ports (per controller pair) | 4 |
4 | 4 |
8 |
| Device Path Aggregate Bandwidth | 8
Gb | 8 Gb |
8 Gb | 16
Gb |
| Back-end
switch (per array) | 0 |
0 | 2 |
4 |
| Switched device shelves | 1
device shelf included, 1 to 4 | 1
to 4 | 4 to 8 |
2 to 18 |
| Drives per enclosure | 14
(8-146 GB 15K rpm or 8-300 GB 10K rpm FC HDDs included) |
14 | 14 |
14 |
| Drive
types (mixed in enclosure) | High
Performance Fibre Channel and Fibre Attached Technology Adapted (FATA) |
High Performance Fibre Channel and Fibre Attached Technology
Adapted (FATA) | High
Performance Fibre Channel and Fibre Attached Technology Adapted (FATA) |
High Performance Fibre Channel and Fibre Attached Technology
Adapted (FATA) |
| Supported disks, min-max | 8
to 56 | 8 to 56 |
16 to 112 | 8
to 168 (one cabinet) up to 240 with utility cabinet |
| Capacity |
1.2 to 56TB | 1.2
to 56TB | 1.2 to
112TB | 1.2 to 240TB |
| I/O Requests per Second (IOPs) | 154,000 |
154,000 |
154,000 |
225,000 |
| Maximum throughput (MB/s)** |
1380 | 1380 |
1380 | 2450 |
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| EVA Capabilities |
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| Enterprise Virtual Array Product Packaging | The EVA4100 Starter Kit includes 1-2C1D 4U FC dual HSV200-B controller assembly and 14-bay Model M5314C FC Drive Enclosure, 8 disk drives (in either 146GB 15K or 300GB 10K capacities), dual-port 2/4Gb/s FC-AL, 1-inch (2.54 cm) drives, 1 CV EVA media kit, 4-1 TB LTUs T3725A and firmware XCS 6.110. The EVA4100 Starter Kit is designed to address smaller SAN configurations that need affordable, fast and easy complete small-SAN deployment. The EVA4100 Starter Kit allows you to quickly implement a small-SAN with room to easily grow capacity using standard EVA4100 components (drives, shelves, etc.) as needed up to 28TBs. In EMEA, this kit includes Installation and Startup Service. This service is available separately in all other regions. The EVA4100 SAN Starter Kit includes all of the above from the EVA4100 Starter Kit. In addition, it includes 4 HP StorageWorks HP StorageWorks FC2142 4Gb PCI-e HBA's, 1 HP StorageWorks 4/8 Base SAN Switch, 8 4Gb SFPs, 4 StorageWorks LC/LC 15m Cables, 4 StorageWorks LC/LC 2m Cables and Emulex's EZpilot software. This starter kit provides an all-inclusive simplified and automated SAN solution optimized for Microsoft Windows. EZPilot, used in conjunction with Command View EVA, streamlines and automates the deployment of your SAN. The EVA4100 SAN Starter Kit allows you to easily and quickly implement a SAN based with EVA and its best in class usability. With the basic SAN components and management software in place, you can grow your SAN environment easily and on your terms. NOTE: The EVA4100 SAN Starter is not available in EMEA. The EVA4100 Starter
Kit for HP BladeSystems includes 1-2C1D 4U FC dual HSV200-B controller assembly
and 14-bay Model M5314C FC Drive Enclosure, 1 CV EVA media kit T, 4-1 TB LTUs
T3725A and firmware XCS 6.110. The EVA4100 Starter Kit for HP Bladesytstem is
designed for HP BladeSystems environments that need affordable, fast and easy
complete small-SAN deployment. This Starter Kit allows you to quickly implement
a small-SAN with room to easily grow capacity using standard EVA4100 components
(drives, shelves, etc.) as needed up to 28TBs. This Starter Kit must be purchased
in conjunction with an HP BladeSystems. In EMEA, this kit includes Installation
and Startup Service. This service is available separately in all other regions. The EVA4100 packaging consists of a 4U FC dual HSV200-B controller assembly and 14-bay Model M5314C FC Drive Enclosures. The EVA4100 is designed to address moderate capacity needs ranging (from 1 - 56TB) as well as high performance options in commercial environments. The EVA6100 packaging consists of a 4U FC dual HSV200-B controller assembly,
2 FC Loop Switches and four 14-bay Model M5314C FC Drive Enclosures. The
EVA6100 is designed to address moderate capacity needs ranging (from 1
- 112TB) as well as high performance options in commercial environments. The EVA8100 is designed to address moderate to large capacity needs ranging
(from 2 - 18 drive enclosures, 1 - 240TB) as well as high performance
options in commercial environments. |
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| Multi-Vendor Platform |
The EVA4100 Starter Kits, EVA4100/EVA6100/EVA8100 provide support for
industry-leading Operating System platforms including: HP-UX, HP OpenVMS,
HP Tru64 UNIX, Windows 2000 Server & Advanced Server, Windows 2003
Professional, Windows 2003 Standard/Enterprise (32/64-bit) and Extended
(32/64-bit), /DataCenter (64-bit), Sun Solaris, Linux, IBM AIX, Novell
NetWare ,VMware and Apple Mac OS X. |
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| Designed for No-Single-Point-of-Failure |
The EVA family's redundant architecture and value added software is designed to eliminate single-points-of-failure from server to storage in clustered or single server configurations with multi-pathing. |
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| HP StorageWorks 12000 Virtual Library System EVA Gateway |
Expanding the power of the HP StorageWorks Enterprise Virtual Array (EVA), the HP StorageWorks 12000 Virtual Library System EVA Gateway accelerates backup performance in complex SAN environments while improving overall reliability. Integrating seamlessly into existing backup applications and processes by emulating popular tape libraries and tape drives, the HP VLS 12000 EVA Gateway matches the existing data protection environment, removing the need to change backup software or monitoring policies. Additionally, because the VLS EVA Gateway uses HP EVAs as the storage pool, ease of use is maintained throughout the system. By emulating multiple tape drives simultaneously, more backup jobs can be done in parallel resulting in reduced backup times and, because the data resides on disk, single file restores are exceptionally fast. The HP Virtual Library System EVA Gateway simplifies your SAN environment by providing more virtual devices and leveraging existing switches and HP EVA infrastructure. The result is the ability to vastly increase scale yet reduce the complexity of shared storage while maintaining the manageability of the system. As your environment changes, the HP Virtual Library System EVA Gateway adapts to it - host masking and mapping ensure that only the appropriate hosts have access to the HP Virtual Library System. http://h18006.www1.hp.com/storage/disk_storage/disk_to_disk/vls/index.html |
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| Remote
Replication Solutions (Software options) |
HP StorageWorks Continuous Access provides disaster tolerant replication across a Fibre Channel SAN. Continuous Access EVA performs real-time replication between HP StorageWorks Enterprise Virtual Arrays of the current and earlier generations. Continuous Access EVA provides the highest level of FC SAN data protection to customers in order to meet disaster tolerant business continuity implementation goals. Through the use of MAN/WAN Fibre Channel SAN extensions, Continuous Access EVA provides 24x7 protections against disaster like scenarios, in campus, metro or continental networks. Thus, enabling business protection against unforeseen events. HP StorageWorks Disaster Tolerant Solution for mySAP Business Suite on EVA offers a business continuance solution for SAP environments, where data integrity and value added functionality are high priorities. Information on implementing remote mirroring of an SAP database as part of an overall data protection strategy with SAP applications can be found at: http://h71028.www7.hp.com/erc/downloads/4aa1-5683Enw.pdf The HP StorageWorks IP Distance Gateway provides SAN over WAN connectivity for protecting and replicating data between EVA systems. By connecting islands of SANs over WANs, the IP Distance Gateway enables CA replication (Asynchronous and Synchronous), SAN device sharing, data migration and other long distance data services. At the core of providing long distance data services is the ability to copy, move and replicate data locally and over long distances. However, SANs have limited distance capabilities (10km) and IT managers need to share, protect and move data over greater distances than 10km, routers and switches that link SANs over IP WANs is the weapon of choice for most IT managers. The IP Distance Gateway uses the FCIP (Fibre Channel Internet Protocol) standard to extend SAN connectivity over the WAN.
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| Disaster Tolerant Solutions (Software options) |
HP Metrocluster with Continuous Access EVA and Continentalclusters are
integrated solutions that offer minimal downtime by rapid site recovery
with automatic failover of application services (via Serviceguard) and
automatic data consistency checking and read/write enabling of remotely
mirrored storage in the event of a fault, failure, or disaster HP StorageWorks Cluster Extension EVA software is a full-site disaster
tolerance solution designed for mid-range storage array implementation.
A disaster tolerant solution for Windows 2003 and now Linux environments,
Cluster Extension EVA integrates, automates, and synchronizes server cluster
failover operations with the remote replication management capabilities
of HP Continuous Access EVA for a disaster tolerant solution for EVA arrays
whether used as primary storage or in a tiered-storage configuration. HP StorageWorks Disaster Tolerant Solution for mySAP Business Suite on EVA offers a business continuance solution for SAP environments, where data integrity and value added functionality are high priorities. Best practices for implementing remote mirroring of an SAP database as part of an overall data protection strategy with SAP applications can be found at: http://h71028.www7.hp.com/ERC/downloads/4AA1-5683ENW.pdf |
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| Local Replication Solutions (Software options) |
The HP StorageWorks Business Copy is a local replication application for the EVA family. It incorporates Virtually Capacity-free Snapshot (Vsnaps), standard snapshots and Snapclone capabilities with an improved user interface to assist the storage administrator. This product is indispensable for critical data center operations such as non-disruptive backups, frequent snapshots of high value databases, and data mining. The bottom line benefits include improved disk capacity utilization and increased business continuity, data availability, and productivity savings. HP OpenView Storage Volume Growth provides the ability to easily expand basic disk volumes on Windows 2000 or Windows Storage Server 2003 systems without disrupting the application environment or impact the user's data. This host based product supplements the volume expansion capabilities of the Enterprise Virtual Array providing a complete end-to-end solution. |
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| HP StorageWorks EVA Dynamic Capacity Management Software |
HP StorageWorks EVA Dynamic Capacity Management Software is a comprehensive software solution that automates storage provisioning and improves capacity utilization on the HP StorageWorks Enterprise Virtual Array (EVA) family. Designed for the enterprise market, EVA Dynamic Capacity Management Software uses advanced automation to automatically "right-size" the file system and storage volumes to ensure the highest levels of capacity utilization are achieved while reducing ongoing storage administration needs. For more information, visit: |
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| EVA with HP Storage Essentials Storage Resource Management Software Family |
HP Storage Essentials SRM Enterprise Suite and HP Storage Essentials SRM Standard Edition Software integrates with HP Systems Insight Manager to provide advanced server and storage management capabilities. HP Storage Essentials Suite Software features a base management console and an expanding portfolio of value-add plug-ins to assist in managing EVA across the enterprise. HP Storage Essentials Suite delivers integrated heterogeneous and multivendor
functionality for network (Arrays, DAS, SAN, NAS, HBAs, switches) management,
storage resource management, reporting, capacity metering, provisioning
and application infrastructure monitoring. |
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| EVA with HP Storage Essentials SRM Performance Pack Software | New, HP Storage Essentials SRM Performance Pack Software combined with Storage Essentials SRM Enterprise Edition Software monitors end to end performance along the complete path of business applications through underlying storage area networks (SAN) components, including host server, host bus adapter (HBA), fabric switch and Enterprise Virtual Array. A unified and simplified interface, helps HP EVA administrators increase efficiency, troubleshoot performance bottlenecks faster, and quickly visualize the big performance picture of their EVA storage, hosts and SAN infrastructure with real-time monitoring, historical trend analysis and trend extrapolation. http://h18006.www1.hp.com/products/storage/software/e-suite/performance_pack.html |
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| Application Recovery Manager (AppRM) | Application Recovery Manager (AppRM) automates
restoration of application databases such as Exchange and Microsoft SQL
Server. In the event of failure or corruption, it restores your business
application database to the moment before an outage. Application Recovery
Manager delivers a stand alone solution to augment your existing backup
software strategy. http://www.hp.com/go/apprm |
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| HP Storage Essentials Standard Edition SRM Software |
HP Storage Essentials Standard Edition Storage Resource Management Software and Systems Insite Manager with Command View EVA software provides a total solution that allows midsize businesses with limited IT staff to see the big picture thereby reducing SAN complexity. It supports Windows and Linux servers with small to medium HP storage based SANs including HP EVA, HP MSA, HP NAS, HP EML Tape, HBAs and fabric devices. HP Standard Edition SRM Software unified server and storage tool-set automates complex and manual storage process and tasks with auto discovery, visualization and topology mapping for quick device identification. HP Standard Edition SRM Software solution integrates with a rich assortment of HP software including Systems Insight Manager, and HP Essentials software. With the new Storage Essentials SRM Performance Pack you can monitor end-to-end performance of up to 2 EVA as part of the licensing for Storage Essentials SRM Standard Edition Software. For more information on HP Storage Essentials Software visit: http://h18006.www1.hp.com/products/storage/software/std-suite/index.html |
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| EVA iSCSI Connectivity |
EVA iSCSI support is available through the EVA iSCSI Connectivity Option.
This powerful solution provides iSCSI connectivity to an EVA utilizing
the EVA's existing Fibre Channel infrastructure. For more information and operating system support: The EVA also supports select ProLiant Storage Servers (i.e. NAS) connected
as file/print/iSCSI gateways. The ProLiant DL380 G5 x64 SAN Storage Server
and DL585 G2 Storage Server each feature Microsoft's Windows Unified Data
Storage Server 2003 operating system that includes Microsoft iSCSI Software
Target standard, while other DL380 G5 Storage Server models offer optional
support for Microsoft iSCSI Software Target. Microsoft iSCSI Software
Target leverages existing management expertise and inexpensive Ethernet
infrastructure to deliver IP-based block access to an EVA or Fibre Channel
SAN. So ProLiant Storage Servers with iSCSI target functionality not only
add file and print services to your EVA investment, but they help you
save even more by enabling tiered (Fibre Channel and iSCSI) block access
for application servers. In addition, any ProLiant DL380 G5 Storage Server or DL585 G2 Storage Server is a perfect platform from which to run Command View EVA. You stretch your investment even further when you host EVA management, file and print services, and iSCSI connectivity all from the same ProLiant Storage Server gateway solution. or more information: |
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| EVA File Services |
HP StorageWorks Enterprise Virtual Array File Services (EVA-File Services) is an integrated application (block) and file storage solution. It can serve both block and file data concurrently with high availability and scalable performance. The EVA-File Services is supported by a powerfully simple suite of management software making it easy for users to achieve high levels of productivity. The EVA-File Services is designed for mid-range and enterprise customers wanting a single storage solution for their block and file data, improved storage utilization, scalable throughput performance to meet application specific demands for consistent high transaction I/O, easy capacity expansion, instantaneous replication, simplified storage administration and high availability. Because the EVA- File Services can serve both block and file data concurrently with high availability and scalable performance, customers can use the EVA- File Services to consolidate their individual silos of storage to gain flexibility, reduce IT costs and complexity as compared to traditionally architected storage solutions. The EVA- File Services supports both CIFS (windows) and NFS file serving. EVA- File Services is available factory integrated into the HP EVA4100/6100/8100 arrays. The EVA- File Services is delivered as an easy to install, easy to manage and easy to support solutions that helps customers lower their TCO and minimize the complexity of their storage environment. The EVS- File Services includes redundant HP StorageWorks 4/8 Base SAN Switches, 1 HP Procurve Ethernet switch, 16 HP 4Gb Short Wave Transceivers, Ethernet interconnect cables between the internal modules, FC interconnect cables between the internal modules, power cords for all modules, and mounting hardware for all modules, installation and startup. NOTE: EVA File Services are factory integrated and requires the purchase of an EVA4100, EVA6100 or EVA8100.
For more information: |
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| EVA with HP Systems Insight Manager Software |
Enclosed as an accessory with all StorageWorks arrays is HP Systems Insight Manager (SIM). HP SIM is the foundation for HP's unified server-storage strategy -- it is packaged as a no-cost, customer installable management application and is derived from the heritage of Compaq Insight Manager, HP Toptools, and HP Servicecontrol. HP SIM runs on HP Windows, Linux, and HP-UX and provides discovery and identification, fault management, security administration, asset reporting, and centralized configuration management across heterogeneous servers, storage and infrastructure. HP SIM is easily extensible, integrating other HP management products and value-add plug-ins such as the ProLiant Essentials, Integrity Essentials, and Server Essentials. HP SIM relies on industry standards like SMI-S, SNMP, SSH, WBEM, and
WMI to detect and report heterogeneous device attributes. HP SIM may also
be configured to launch array specific applications for configuration,
reporting and replication. For more information on HP Systems Insight
Manager see: |
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| Clustered Server and High Availability System Support | Dual and multi-node cluster support is provided for host level fault tolerance and high system availability. See the Operating System, Cluster and High Availability Compatibility table for operating system specific support. |
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| Multi-Server Shared Support for Storage Consolidation | Heterogeneous and homogeneous host support provides the ability to share storage between multiple servers. The EVA provides storage access control (i.e. Selective Storage Presentation or LUN masking) assuring that a host cannot access data belonging to a different host. SAN-based zoning is also supported. |
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| Single-pathing (Single HBA per host) | Single-pathing (or single HBA per host) support is provided for all supported operating systems (but may be version dependent). Use of single-pathing, which does not offer a redundant path option, should be used with care. Failure of the single HBA will result in loss of access for that host until the HBA is replaced. |
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| Enclosure Capacity | The EVA provides one of the highest density disk storage solutions in the industry. The EVA8100 in the 42U HP 10000 G2 Series Rack supports up to twelve 3U 14-bay M5314C FC disk enclosures for a maximum capacity of 168 disk drives and a maximum storage capacity of 168 TB of disk capacity. An expansion cabinet allows users to expand with another six enclosures for a total of up to eighteen disk enclosures, up to 240 disks, and up to 240TB. |
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| Utility Pricing solutions for StorageWorks EVA |
HP offers a spectrum of offerings allowing customers to align their payments
according to the usage of storage capacity.
Please contact your local HP representative for further information |
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| 10K rpm Drive Support | The EVA supports 300 GB 10K rpm dual-ported 2 Gb/s FC disk. The EVA4100 Starter Kits or EVA4100 will support up to 56 disk drives. The EVA6100 will support up to 112 disk drives. An EVA8100 will support up to 240 disk drives. The EVA arrays will support single or mixed drive capacities and types (high performance and FATA) within an enclosure. HP recommends using the same drive type (the same capacity) within a disk group because virtualization allocates space proportionate to the highest capacity drive with in the group. |
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| 15K rpm Drive Support | The EVA also supports 146 GB, 300GB and 450GB15K rpm dual-ported 2/4 Gb/s FC disk drives. The EVA arrays will support single or mixed drive capacities and types (high performance and FATA) within an enclosure. HP recommends using the same drive type (the same capacity) within a disk group because virtualization allocates space proportionate to the highest capacity drive within the group. |
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| FATA Drive Support | The EVA supports 1TB dual ported 2 Gb/s Fibre
Attached Technology Adapted (FATA) disk. An EVA will support a full configuration
of FATA disk drives up to the virtual device mapping limit. The EVA4100
Starter Kits, EVA4100/6100/8100 can be configured with any combination of
FATA and high performance disk drives; total raw capacity will vary based
upon the redundancy (Vraid) selected. A minimum of eight FATA drives are
required in a configuration. FATA drives are designed for lower duty cycle applications such as near on-line data replication for back-up. These drives should not be used as a replacement for EVA's high performance, standard duty cycle, Fibre Channel drives. Doing so could shorten the life of the drive. NOTE: XCS V6.110 supports the 1TB FATA. It has virtual device mapping (addressable capacity) limits of 80/80/200TB (EVA4000 & EVA4100/EVA6000 & EVA6100/EV8000 & EVA8100 respectively) . Calculation of virtual device capacity includes all created virtual disks plus the mapped capacity of all snapshot, snapclone and mirrorclones on the array. The potential to reach the limits vary with the usage of the array. When installing a significant number of the 1TB FATA drives into an array contact your sales or service representative to discuss your configuration requirements. Expansion of the virtual device mapping limits will occur in Mid 2008. Please see the following URL for more information on FATA drives, their uses and their benefits: http://h71028.www7.hp.com/ERC/downloads/5982-7353EN.pdf |
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| Fibre Channel Technology | The EVA4100 Starter Kits and EVA4100/6100/8100 takes advantage of the benefits of Fibre Channel (FC) in distance, performance and connectivity. The use of optical Fibre cabling allows distances between connected segments of a SAN to be up to 500 meters @ 1 Gb/s; 300 meters @ 2 Gb/s using short wave multi-mode cable and up to 10 kilometers (6.21 miles) @ 1 Gb/s when using long wave cable. The EVA4100 Starter Kit and EVA4100/EVA6100/EVA 8100 with XCS v6.1100 for HSV200 and HSV210 are 4 Gb/s enabled on each FC path, but will also support 2 Gb/s FC paths for backwards compatibility. Storage Area Networks (SANs) can be constructed using FC switches/directors for fabric connectivity (currently up to a maximum of 20 FC switches supported). |
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| Fibre Channel Switch/Director Support | Support for up to twenty FC switches operating
at 2 Gb/s and FC switches operating at 4 Gb/s allow the full benefits of
a storage area network (SAN), providing exceptional connectivity while increasing
the effective bandwidth of the network. Supported SAN features include Zoning
for communication isolation and Inter-Switch Links (hops) up to 10 km. The
EVA4100 Starter Kits and EVA4100/6100/8100 supports 4 Gb/s FC enabled with
XCS vv6.110. For more information on specific support specifications see the following Switch URL: http://h18006.www1.hp.com/storage/saninfrastructure/switches.html |
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| Transfer Speeds |
The EVA4100 Starter Kits and EVA4100/6100 has two FC host interfaces per HSV200-B controller; four for a controller pair. The EVA8100 has four FC host interfaces per HSV210-B controller; eight for a controller pair. Each controller-to-host interface is 4 Gb/s. The controllers are also compatible with 2 Gb/s and 4 Gb/s FC switches, HBAs, servers and other storage solutions. Each EVA controller pair interfaces with M5314C drive enclosures either directly or through fibre channel loop switches. With 2 (for EVA4100/6100) and 4 (for EVA8100) device ports per controller and dual FC I/O modules per drive enclosure, each controller can connect to each FC drive A and B port. So each controller has a redundant path to each drive. |
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| Easy Installation |
The EVA4100 Starter Kits and EVA4100/6100/8100 predefined models ship from the factory fully configured. After unpacking, they can be plugged into power sources, connected to the FC SAN, enabled and configured using Command View EVA and they are ready for use. Installation and start-up services are part of the EVA Foundation Service Solution warranty and are available on most of the EVA4100/6100/8100 offerings. NOTE: Except in EMEA, installation and start-up services are not included in the purchase of the EVA4100 Starter Kits, but are highly recommended. |
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| Fault Recovery -- HP Continuous Access EVA for Disaster Tolerance Applications |
HP StorageWorks Continuous Access EVA remote copy functionality is available for use with the EVA4100 Starter Kits and EVA4100/6100/8100 arrays. For additional information about Continuous Access EVA visit: http://h18006.www1.hp.com/storage/software.html Continuous Access EVA is a controller-based application that performs real-time replication between HP StorageWorks Enterprise Virtual Arrays. The solution is enhanced to perform remote replication, and deliver high data availability and performance to users on Fibre Channel based campus, metro or continental Storage Area Networks (SANs). HP StorageWorks Disaster Tolerant Solution for mySAP Business Suite on EVA offers a business continuance solution for SAP environments, where data integrity and value added functionality are high priorities. Best practices for implementing remote mirroring of an SAP database as part of an overall data protection strategy with SAP applications can be found at: http://h71028.www7.hp.com/ERC/downloads/4AA1-5683ENW.pdf |
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| High
Availability/ Fault Tolerance/ Hot pluggable support |
All EVA are configured with dual HSV controllers that operate in a redundant mode. Each controller has redundant Fibre Channel (FC) host ports (2 for the EVA4100 Starter Kits EVA4100/6100 and 4 for the EVA8100). Each EVA4100/6100 controller has two FC device ports and the EVA8100 controller has four FC device ports. For the EVA4100 Starter Kits and EVA4100/6100/8100 in the event of a path failure, the alternate paths to the controller can be utilized with the use of multi-path software in the Operating System or in Secure Path software. On the EVA4100 Starter Kits and EVA4100 each port connects to one FC I/O module on a drive enclosure. Up to four drive enclosures can be connected in a FC loop arrangement with a controller pair and connect to one port of up to 56 drives. With the two FC ports per controller, each controller can connect to both ports on up to 56 disk drives for redundant paths to all 56 drives. On the EVA6100 each port connects to a FC loop switch which in turn connects to one FC I/O module on up to eight drive enclosures and to one port of up to 112 disk drives. On the EVA8100 each port connects to a FC loop switch which in turn connects up to one FC I/O module on the drive enclosures and to one port of up to 168 disk drives. With the four FC ports, each controller can connect to both ports on up to 240 disk drives for redundant paths to all 240 drives. EVA8100 configurations, with more than four drive enclosures, are configured with two pairs of FC-AL switches connected between the two controllers and the drive enclosures. Up to nine drive enclosures can be redundantly connected to each pair of switches, which are redundantly connected to each controller. Each loop switch is independently powered and cooled. Should one loop switch fail, it can be replaced while I/Os continue through the remaining redundant loop switch. The HSV controllers also have dual redundant hot plug power supplies and dual redundant hot plug blowers. Each controller has hot plug cache batteries to maintain cache contents for up to 96 hours in case of a total power failure. The M5314C FC drive enclosure has dual redundant hot plug FC I/O modules that allow the controllers to distribute I/Os between the two modules and provides redundant paths should either FC I/O module become unavailable. The enclosure also has dual redundant hot plug power supplies and dual hot plug blowers. The enclosure also has a hot plug Environmental Monitoring Unit (EMU) to monitor and report the condition of the power supplies and fans. The EMU can be replaced without affecting I/O operations. The FC and FATA disk drives have dual FC ports which can be redundantly accessed by each controller. The drives are hot plug. The EVA, as a virtualized array, always provides striping of the drives across the entire disk group. The drives can then be arranged, using redundant Vraid1 or Vraid5 protection, so that a drive failure will not cause loss of data. Optional distributed sparing (virtual sparing) can be configured so that a drive failure will trigger an automatic rebuild of the Vraid1 or Vraid5 data set into spare space. The EVA sparing protection will utilize available disk space in the disk group and when that is exhausted, the established virtual spare space. This methodology of using unused capacity can give customers the ability to have many disk worth of spare space for maximum data availability protection and peace of mind. All EVAs have dual redundant power distribution. Two independent power cords distribute power through two Power Distribution Units (PDUs) to each side of the EVA cabinets and to each power supply of the controllers and to each power supply of the drive enclosures and to each of the FC loop switches. Each cabinet power cord can be connected to independent power sources. For maximum availability, a customer should provide redundant power from independent power circuit breakers, independent power lines from the power company and even independent power companies. |
| | |
| Integration | HP EVA4100 Starter Kits and EVA4100/6100/8100 models are 4Gb/s FC Switched Fabric "enabled" and can operate on 4Gb/s or 2Gb/s FC Switched Fabric SANs. They can co-exist in the same FC SAN with EVA3000 and EVA5000 FC storage solutions and many other SAN devices. |
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| EVA Manageability |
HP StorageWorks Command View EVA provides the capability to manage the EVA Array family in a SAN or direct connect Fibre Channel host attach configuration. HP Command View EVA software runs on a variety of server configurations; ProLiant DL380 G5 and DL585 G2 Storage Servers are the perfect platforms from which to run Command View EVA. ProLiant Storage Server gateway models (including the DL380 G5 x64 SAN Storage Server and DL585 G2 Storage Server) allow you to stretch your investment by combining EVA management, file and print services, and iSCSI connectivity all on the same platform.
The Command View EVA media kits and license are required with all EVA models. HP Command View EVA requires a License to use (LTUs) equal to, or greater than the total raw capacity of each array. For the HP EVA4100 Starter Kits, Command View EVA software is included as well as licensing for up to 4 TBs as part of the bundled offering. NOTE: HP Command View EVA software and up to 4-1 TB License to Use (LTU) are included in the EVA4100 Starter Kits. |
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| Performance |
Fibre Channel host connections provide up to 200MB/s bandwidth for each path. Dual mirrored port write caching capability, with battery backed cache, maintains optimal availability while assuring data integrity in the event of a failure. Each HSV200-B controller (for EVA4100 Starter Kits, EVA4100/6100 configurations) has two Fibre Channel host ports (four ports in a redundant pair of controllers) assuring the availability of bandwidth for the most demanding applications. In addition, up to 4GB of cache per controller pair ensures high performance. Each HSV210-B controller (for EVA8100 configurations) has four Fibre Channel host ports (eight ports in a redundant pair of controllers) assuring the availability of bandwidth for the most stringent applications. In addition, up to 8GB of cache per controller pair ensures high performance. |
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| Scalability |
A storage management server can manage up to 16 EVA controller pairs (EVA 3000s, EVA5000s, EVA4x00 Starter Kits, EVA4x00s, EVA6x00s and/or EVA8x00s) in any one fabric. An EVA controller pair will support up to 256 host connections (up to 1024 HBAs). The EVA4100 Starter Kits and EVA4100 will scale up to 56 disks (56TB using 1TB FATA disk drives, and 25.2TB using 450GB high performance disk drives). The EVA6100 will scale up to 112 disks (112TB using 1TB FATA disk drives, and 50.4TB using 450 GB high performance disk drives). The EVA8100 will scale up to 168 disks in a single cabinet and with the addition of an optional utility cabinet, an EVA8100 will scale up to 240 disks (240TB using 1TB FATA disk drives, and 108TB using 450GB high performance disk drives). Configure to Order (CTO) options and the HP 10000 G2 Series Racks allow even greater server and device integration, flexibility and scalability for the EVA4100 Starter Kits and EVA4100/6100/8100. Data center managers can customize server, storage and back-up configurations as well as using the residual cabinet U space to mount Storage Management servers, switches and have the peace of mind that it is built with HP factory precision manufacturing. The EVA8100 2C2D, 2C6D, and 2C12D, now allows customers to configure-to-order their new EVA8100 units from HP manufacturing. |
| | |
| EVA as Virtualized Storage behind the XP | HP StorageWorks EVA4100 Starter Kits and EVA4100/6100/8100 disk arrays can be connected as external storage devices behind HP StorageWorks XP disk arrays. The XP24000/XP20000 simplifies the management of heterogeneous SAN environments through its ability to support up to 247 PB/ 96 PB respectively of external storage-all configured 'behind' a single XP. XP External Storage software uses advanced virtualization technology to allow storage administrators to host XP Disk Array LUNs on externally attached disk arrays. Any Fibre Channel port from any CHA pair installed in any slot can be used to connect to external storage EVA4100 Starter Kits and EVA4100/6100/8100. With external EVA storage, XP presents multiple tiers of storage to a wide range of host systems. Instead of seeing a confusing collection of arrays, host systems perceive all the data to be stored inside the XP disk array. In effect, the XP disk array becomes the storage controller for a flexible, multi-tiered collection of EVAs with a range of cost and performance capabilities. By configuring EVA storage arrays behind a single XP24000/XP20000, data can be moved back and forth dynamically across tiers, all of which is invisible to the applications. The XP12000's virtualization feature also reduces the total cost of storage ownership by:
For more information please refer to the HP StorageWorks XP External Storage Software web page at: http://h18006.www1.hp.com/products/storage/software/extstxp/index.html. |
| | |
| Servers Supported Single and Clustered | HP servers (HP-UX, ProLiant, AlphaServers) |
| X86 servers | |
| Dell servers | |
| Sun servers | |
| IBM servers | |
| Apple XsApple Servers (PowerPC and Intel) | |
| Fujitsu Siemen & Primergy Servers (Bx6x0, Rx and Tx) | |
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| EVA Required Software |
HP StorageWorks EVA4100/6100/8100 ships with XCS V6.110 factory installed on new EVAs. XCS V6.110 supports all 2 and 4Gb EVA4000/6000/8000 and EVA4100/6100/8100models The base XCS License to use for the EVA is contained in the hardware shipment. HP StorageWorks EVA4x00/6x00/8x00 XCS v6.110 controller media download
is available from HP.com. These downloads are available for upgrades of
existing 2 and 4Gb EVA4x00/6x00/8x00s. The EVA Release Notes and Upgrading
Product software Guide are also available from the same location. NOTE: Review the Release Notes and Upgrading Product Software documentation and compatibility requirements of all installed Array Integrated Software completely before upgrading. Downgrading an EVA XCS version is not recommended without HP Service support. Contact HP Services if you have any questions. XCS V6.110 is available for download at the "software & drivers"
link: HP StorageWorks Command View EVA is required software for all EVA models. HP Command View EVA requires a License to use (LTUs) equal to, or greater than the total raw capacity of each array. NOTE: The minimum supported version of XCS on the EVA4100/6100/8100 is XCS V6.110 |
| | |
| HP StorageWorks EVA Software Selector |
The following matrix will assist in identifying some of the complimentary HP software products can be used along with the EVA to support various business applications. Please see your Sales Representative, or go to http://www.hp.com/ for more information on these valuable HP software products. Just click on the product name and you will be linked to the product specification URL. |
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EVA Device and Configuration Management
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Backup Solutions
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Business Continuity/ Local Mirroring
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Disaster Recovery/ Remote Mirroring
|
Storage Resource Management
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Unified Server and Storage Management
|
Application Integration
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|
| HP Business Copy EVA |
|
X
|
X
|
|
|
|
X
|
| HP Continuous Access EVA |
|
|
|
X
|
|
|
|
| Dynamic Capacity Manager |
X
|
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| http://h18006.www1.hp.com/products/storage/software/eva_dcm/index.html | |||||||
| HP
Storage Essentials SRM Suite (Heterogeneous, multivendor) |
End to end discovery, monitoring, provisioning, Chargeback,
File analysis, reporting
|
X
Backup monitoring/ reporting |
|
|
X
|
Yes with HP SIM
|
X
(Oracle, Exchange, Sybase, MS SQL, InterSystems Cache' DB) |
| HP Storage Essentials SRM Standard Edition Software (Small to medium HP Storage-based SANs) |
|
X
Backup monitoring/ reporting |
|
|
X
|
X
|
X
(Oracle, Exchange, Sybase, MS SQL, InterSystems Cache' DB) |
| HP Storage Essentials SRM Performance Pack Software |
End to end performance monitoring/analysis for EVA or
multiple EVAs
|
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| HP Data Protector |
|
X
|
X
|
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|
X
|
| HP Systems Insight Manager |
|
|
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|
X (Included with EVA)
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|
| HP Command View EVA |
X (Required)
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|
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| Application Recovery Manager (AppRM) |
|
X
|
X
|
|
|
|
X
|
| HP Cluster Extension EVA |
|
|
|
X
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| HP Metrocluster/ Continentalcluster with Continuous Access EVA |
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X
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| HP Storage Mirroring |
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X
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| EVA and Value-added Software Compatibility |
| Model | XCS Software | HP Command View EVA* | HP Continuous Access EVA** | HP Business Copy EVA** | HP Replication Solution Manager (RSM) |
| EVA4000/6000/8000 | EVA4000/6000/8000 v5.1 (XCS V5.1) | Command View EVA v5.0 | Continuous Access EVA v2.3 | Business Copy EVA v3.2 | Replication Solution Manager v 2.0 |
| EVA4000 Starter Kits, EVA4000/6000/8000 | EVA4000/6000/8000 v6.0 (XCS V6.0) | Command View EVA v6.0x | Continuous Access EVA V3.0 | Business Copy EVA v4.0 | Replication Solution Manager v 2.1 |
| EVA4x00 Starter Kits, EVA4x00/6x00/8x00 | EVA4x00/6x00/8x00 v6.110 (XCS V6.11010) | Command View EVA v7.0 & v8.0 | Continuous Access EVA | Business Copy EVA | Replication Solution Manager v 3.0 |
| *HP
StorageWorks Command View EVA is required software for all EVA models. HP Command
View EVA requires a License to use (LTUs) equal to, or greater than the total
raw capacity of each array. If the EVA does not have the proper licensed capacity
it will be in violation of the End User License Agreement (EULA). **HP StorageWorks Continuous Access EVA and HP StorageWorks Business Copy EVA requires a License to use (LTUs) equal to, or greater than the total usable amount of data being replicated on each array. If the EVA does not have the proper licensed capacity it will be in violation of the End User License Agreement (EULA). NOTE: HP StorageWorks Command View EVA software and 4-1 TB LTUs are included in the EVA4100 Starter Kits and in the EVA4100 SAN Starter Kit. | |||||
| Operating Systems, Cluster and High Availability Compatibility EVA4100 Starter Kits, EVA4100, EVA6100 and EVA8100 Models |
| Operating System | Versions Supported | Cluster Server or High Availability Software | HA Versions Supported | Failover Software | |
| Microsoft Windows XP 32-bit***** | Professional 2 | SP2 | Not supported | N/A | Not supported |
| Microsoft Windows 2000 |
Server Advanced Server |
SP4, SP4 Roll-up 1 |
Microsoft Cluster Server
|
Windows 2000 Advanced Server 4.3 (Win 2003) 5.0 ( Win 3003) |
MPIO DSM Full Feature for Windows
(Available on HP web)
|
| Microsoft Windows 2003/32-bit*** |
Standard Enterprise |
SP2, R2 SP2, R2 |
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|
Microsoft Windows |
Standard Enterprise |
SP1, R2 SP1, R2 |
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|
Microsoft Windows |
Enterprise DataCenter |
SP1, SP2 SP1, SP2 |
|||
| Microsoft Windows 2008 32-bit, x64* | Standard Enterprise Server Core |
5.0 | HP MPIO Feature DSM | ||
| Microsoft Windows 2008 IA64* | Enterprise DataCenter |
HP MPIO Feature DSM | |||
|
HP-UX |
11i v1 (PA-RISC) 11i v2 (PA-RISC & Integrity) 11i v3 (PA-RISC & Integrity) |
HP ServiceGuard (Metro or Continental clusters)* Veritas Foundation Suite/HA |
11.14 (11i v1) 11.15 11.16 11.17 3.5 (11i v1 & 11i v2) 4.1 (11i.v2 & 11iv3) 5.0 (11iv2) 5.0 (11iv3 )*** |
PV-Links, HP MirrorDisk UX, Native in OS Secure Path V3.0F SP1, SP 2 for HP-UX Veritas DMP 3.5 (11i v1& 11i v2) Veritas DMP 4.1 (11i v2) |
|
| Linux | Red Hat EL Advanced Server 3.0
(IA32, IA64 & x86_64)- U8, U9**** Red Hat EL Advanced Server 4.0 (IA32, IA64 & x86_64)- U5, U6**** RedHat Enterprise Linux 5 (IA64 & EM64UT Fujitsu Siemen & Primergy Bx6x0, Rx, Tx) United Linux 1.0/SLES8 SP4 (IA32, IA64 & x86_64) SUSE/SLES9 (IA32, IA64 & x86_64)- SP3**** SUSE/SLES10 (IA32, IA64 & x86_64)- ****
|
HP ServiceGuard for Linux Red Hat Cluster Suite |
11.16 4.1 (SLES9& REL4 only) 4.6.2 (REL 3) 5.0 (SLES9& REL4 only, x86_64)(RHEL5 U1) PCL 4.2.A00 (Fujitsu-Siemen)
|
Qlogic Multipath driver 7.xx.xx for Red Hat
3.0 and United Linux 1.0 (SLES 8) Qlogic Failover driver 8.0x.xx for Red Hat EL AS 4.0 and SUSE/SLES9 Device Mapper V3.0 Device Mapper 4.0*** SAN Surfer Simple SAN Connection Mgr. 1.0.0 EMULEX Multipluse 2.2.29 HBA Anyware 3.2a16 |
|
| Apple Mac OS X | Tiger - 10.4.7minimum Leopard - 10.5,10.5.1 |
N/A | N/A | ATTO Multipath driver | |
| HP Tru64 UNIX | v5.1b-3 v5.1b-4 |
HP TruClusters | 5.1b | Native in OS | |
| HP OpenVMS |
Alpha: 7.3-2, 8.2, 8.3 |
HP OpenVMS Clusters | 7.3-2 8.2 8.2-1 8.3 8.3-1 |
Native in OS | |
| Sun Solaris | 8 9 10 (x86/64) (32-bit/64-bit) |
SunCluster VERITAS Foundation Suite/HA |
3.1, 3.2 |
MPxIO for Solaris, Native in OS Veritas DMP 4.1 |
|
| IBM AIX | 5.2 5.3 6.1 |
HACMP (does not support 6.1) VERITAS Foundation Suite/HA |
5.2, 5.3, 5.4 5.0(AIX 5.3) |
MPIO for IBM AIX, Native in OS |
|
| Novell NetWare |
6.5 SP6 and SP7 |
NetWare cluster server | 1.8 | MPIO for NetWare, Native in OS |
|
| VMware |
ESX Server 2.5.3, 2.5.4, 3.0.1 and 3.5x |
-MSCS Clustering** | Windows Server 2003 | MPIO for VMware, Native in OS | |
| Citrix | Integrated Citrix XenServer HP
Enterprise Citrix Xen Enterprise 4.1.0-7846 Guest Operating Systems Supported:
|
Service Guard for Linux | Native Device Mapper MPIO | ||
|
*Follows initial release, check posted Operating Specific Release Notes
or software documentation |
| |
| Cabinet Density |
A single 42U EVA cabinet can house up to 168TB of raw capacity (using
1TB FATA disks). |
| | |
| Racking Guidelines and Power Distribution | Distribution Units (PDUs) according to the voltage used in the country the solution is ordered. These PDUs provide redundant power and are located in the bottom and back of the cabinet for power cable entrance by the floor. The PDUs are 220/240V. The 220/240V PDUs are 0U high with a total of two AC power cords extending outside the cabinet. For the EVA4100 Starter Kits, EVA4100, EVA6100 and EVA8100 a variety of HP 10000 G2 Series Rack offerings and integration options are available. The EVA configurator tools utilize a 42U HP 10000 G2 Series Rack as the standard recommendation and will provide a 220/240V PDU and country specific power cords. The EVA4100 Starter Kits and EVA4100/6100/8100 configurations can be customized to meet a wide variety of customer needs. Both the height and types of rack and PDUs can be modified based upon the specific customer need. If other devices, such as servers, switches or back-up devices, are to be installed with the EVA; this can be specified and the cabinets and PDUs can be modified to support the configuration. The EVA4100 Starter Kits and EVA4100/6100 also support 22U and 36U racks and 100V PDUs. For
more information on configuration and PDU support for the 10000 G2 Series Rack
please see the following URL: The EVA also supports the 5642 (42U) Rack Cabinet System as a field installed option. NOTE: When adding additional devices to existing racks ensure that the installed PDUs will support the new power requirements. |
| | |
| Total Cost of Ownership |
The unique virtual architecture allows up to twice the normal effective
capacity utilization of traditionally architected storage offerings. And
with Virtually Capacity-Free Snapshot (Vsnap), significant duplicate capacity
requirements can be eliminated resulting in fewer/smaller storage acquisitions. |
|
|
Service and Support, HP Care Pack, and Warranty Information
| HP Care Pack Services |
HP Care Pack Services offer upgraded service levels to extend and expand
your standard product warranty with easy to buy, easy to use support packages
that help you make the most of your hardware and software investments.
They let you choose the support levels that meet your business requirements,
from basic to mission-critical. They help you contain total cost of ownership.
HP Care Pack availability may vary by country and product. Supporting your Adaptive Enterprise journey HP Services helps you make the Adaptive Enterprise real for your organization. The breadth, depth, and quality of HP hardware and software support services can help you improve the performance of your IT support processes and resolve the complex software and hardware problems that tax user productivity. HP Care Pack services help you increase IT environment stability, efficiency, and agility from the desktop to the data center, and improve the productivity of your employees. |
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| Warranty and Services Included with the Product |
The EVA4100 Starter Kit, the EVA4100 SAN Starter Kit , and the EVA4100 Starter Kit for HP BladeSystems warranty includes 1-year, 9x5 basic hardware support, with next business day response, and 1-year, 9x5 XCS phone-in support and updates. HP warrants only that the Software media will be free of physical defects for a period of ninety (90) days from delivery. EVA4100 Starter Kits Array Installation and Startup Service is not included,
but is highly recommended, except in EMEA. In EMEA, the EVA4100 Starter
Kit includes Installation and Startup Service. The EVA4100/6100/8100 Foundation Service Support factory warranty (for
most models as called out in the product description) includes Array Installation
and Startup Service, 2-year hardware support, with 4-hour remote response
on a 24x7 basis as well as 2-year, 24x7 XCS phone-in support and updates.
HP EVA Warranty includes support for Customer Self Repair. For EVAs with a warranty entitlement start date of 2/12/2007 or later the hard disk drives with drive firmware code load, bezels, and the controller enclosure's cache batteries, power supplies, fan, and optical control panel replacement are mandatory CSR. Customers may ask HP Services to replace these replaceable units (RUs) or do a firmware upgrade of the disk drives for an additional charge. Other EVA RUs available for optional customer self repair include cables, transceivers, and the disk shelf power supplies and fans. Customers who purchase an HP EVA Support Agreement have the option to
perform Customer Self Repair or receive on site support. Please refer to HP's Limited Warranty Statement for further details:
For more information about HP's Global Limited Warranty and Technical
Support, visit ftp://ftp.compaq.com/pub/products/storageworks/warranty/EN_321708-008.pdf HP warrants the HP 10000 G2 Series Rack according to the standard rack
product warranty. |
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| Recommended Services |
HP SAN Solution Service |
|
| HP Critical Services |
|
|
| HP Proactive 24 |
|
|
| HP Support Plus 24 |
|
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| HP Software Maintenance Service |
|
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||