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Overview

HP StorageWorks 4400 Enterprise Virtual Array Starter Kits

 

The HP StorageWorks 4400 Enterprise Virtual Array Starter Kits offer midsize customers with limited storage administration resources, an affordable single part number package with enterprise-class array functionality that's simple to order, simple to deploy, and simple to manage. Designed to reduce the complexity and total cost of ownership of traditional arrays, the EVA4400 is ideal for customers who are looking for a reliable, available, and cost effective storage solution. EVA4400 Starter Kits include a set with disk drives as part of the package and a set specifically HP BladeSystems where the disks are ordered separately to offer the most aggressive pricing possible.

The EVA4400 delivers all the business benefits of virtualization such as ease of management, superior capacity utilization, and self-tuning performance that have made the EVA product family one of best selling arrays in its class. The EVA4400 provides broad operating system support and is built on the EVA4100/6100/8100 architecture with dual-redundant design and offering 99.999% availability. Plus, it supports the robust local and remote replication capabilities of Business Copy and Continuous Access EVA allowing customers to configure for disaster tolerance and the ability to easily keep applications on-line during backup and restore. The EVA4400 delivers real value to customers with cost savings that include easy set up, installation and configuration, and self-repair capabilities. EVA4400 also offers tiered storage so you can match the value of data to your business needs with support for high-performing fibre channel drives or lower priced FATA drives. With the flexibility to attach to iSCSI and FC SAN networks, you can deploy networking technologies that make sense for your environment. With Command View management software and storage provisioning capabilities of Dynamic Capacity Management software, customers spend less time managing their storage and more time managing their business. EVA bundled offerings include EVA4400 Starter Kits and EVA4400 Starter Kits for HP BladeSystems which provide the easiest way to order, set up and install the EVA4400.

HP offers a full spectrum of complimentary HP StorageWorks EVA hardware, software product, solutions and HP services for the EVA4400. Connectivity Option, Business Copy EVA, Continuous Access EVA and solution integration. In addition, the EVA warranty offering -provides the base level of service to which you can add appropriate service option. HP Services provide additional offerings up to Critical Service, the support for mission critical environments.

 
EVA4400 Starter Kit

EVA4400 configuration with the HP Bladesystem

NOTE: If a customer has a specific racking requirement they should use the Factory Express option to define the configuration.

What's New

The new EVA 4400 array is the newest member of the EVA family. EVA4400 offers midsize customers a fully virtualized SAN array with enhanced performance, better capacity utilization, and easier management of on-demand storage activities, all at an affordable price. EVA4400 installs in just a few hours. This solution is the best in class option for integration with HP Bladesystem, especially in a virtual server environment. The EVA4400 is reliable and available, built on the EVA4100/6100/8100 architecture with dual-redundant design and offering 99.999% availability. Get started quickly with EVA4400 Starter Kits. For business environments that depend on applications from Microsoft, Oracle, and SAP, the EVA4400's solution blocks are configured blueprints that provide everything needed for IT Consolidation, Business Continuity and more.

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 Overview      Product Highlights      Family Information      Configuration Information and Configuration Rules      Technical Specifications line.gif (50 bytes)

Product Highlights

 
EVA4400
Application Environment
Oracle, SAP, Microsoft Exchange, SQL
Local Data Replication -- HP StorageWorks Business Copy EVA
yes
Remote Data Replication -- HP StorageWorks Continuous Access EVA
yes
Easy array management and configuration -- HP StorageWorks Command View EVA
up to 16 EVAs, per instance of Command View
Application block and file storage
yes
RAID supported
Vraid1, Vraid 0+1, Vraid5, Cross Vraid
Number of controllers
2
Cache (per controller pair)
4GB
Host Connectivity
Fibre Channel, Direct Connect, iSCSI (w/ iSCSI Connectivity Kit)
Number of Host Supported (Single Path/Dual Path)
512/256
Host Ports, (per controller pair)
4
Host Port Speed
4Gb
Device Ports, (per controller pair)
4
Device Path Aggregate Bandwidth
16 Gb
Switched device shelves
1 to 8
Drives per enclosure
12
Drive types (mixed in enclosure)
High Performance Fibre Channel and Fibre Attached Technology Adapted (FATA)
Disk Drive Interface
Dual-port 4Gb/s FC-AL
Supported disks, min-max
8 to 96
Capacity
1 to 96TB
Drive capacities and speeds
400 GB 10K rpm
146 GB 15K rpm
300 GB 15K rpm
450 GB 15K rpm
1TB FATA
I/O Requests per Second (IOPs)
>140,0001
Maximum throughput (MB/s)
1550
Battery Backup for Cache
Up to 96 hours
Virtual Controller Software (XCS)
XCS v9.0
Drive Interface
Two 4 Gb/s FC-AL ports per controller in redundant pairs, two paths to each dual ported HDD
Redundant Blowers
Yes
Environmental Monitoring Unit
Yes. Monitors Power and Temperature
Regulatory approvals
UL, CSA, TUV, FCC, CE MARK, CTICK, BSMI, VCCI
Management Software
Command View EVA v8.0 used with a server in the SAN running Microsoft Windows.
 
EVA4400 Capabilities
  • Easy to install and configure in just a couple of hours
  • Virtualization abilities allow for easy management and excellent capacity utilization
  • Start small and increase capacity as the business grows
  • Business application and HP Bladesystem integration
  • Array management with Command View
  • Capacity management with Dynamic Capacity Manager
  • Robust local and remote replication capabilities with Business Copy and Continuous Access EVA
  • High availability with hot plug drives, power supplies, fans, and industry failover software

EVA4400 Starter Kit Components HP EVA4400 Starter Kit 146GB 15K Field Installed
AJ694A
  • EVA4400 Dual Controller array
  • M6412 12-bay HDD enclosure
  • Command View EVA V8.0 Media CD and 4-1 TB License
  • SmartStart for HP EVA Storage
  • XCS 9.0 Firmware
  • Eight 146GB 15K RPM disk drives
 
HP EVA4400 Starter Kit 146GB 15K Factory Integrated (requires purchase of rack)
AJ693A
  • EVA4400 Dual Controller array
  • M6412 12-bay HDD enclosure
  • Command View EVA V8.0 Media CD and 4-1 TB License
  • SmartStart for HP EVA Storage
  • XCS 9.0 Firmware
  • Eight 146GB 15K RPM disk drives
 
HP EVA4400 Starter Kit 400GB 10K Field Installed
AJ698A
  • EVA4400 Dual Controller enclosure
  • M6412 12-bay HDD enclosure
  • Command View EVA V8.0 Media CD and 4-1 TB License
  • SmartStart for HP EVA Storage
  • XCS 9.0 Firmware
  • Eight 400GB 10K RPM disk drives
 
HP EVA4400 Starter Kit 400GB 10K Factory Integrated (requires purchase of rack)
AJ697A
  • EVA4400 Dual Controller enclosure
  • M6412 12-bay HDD enclosure
  • Command View EVA V8.0 Media CD and 4-1 TB License
  • SmartStart for HP EVA Storage
  • XCS 9.0 Firmware
  • Eight 400GB 10K RPM disk drives
 
HP EVA4400 Starter Kit for BladeSystems Field Installed
AJ702
  • EVA4400 Dual Controller enclosure
  • M6412 12-bay HDD enclosure
  • Command View EVA V8.0 Media CD and 4-1 TB License
  • SmartStart for HP EVA Storage
  • XCS 9.0 Firmware
  • Hard disk drives are not included. Order separately your choice of EVA4400 HDD's including 146GB, 300GB, 450GB 15K, 400GB 10K, and 1TB FATA drives.
  • Must be ordered with a C-7000 or C-3000 C-Class Enclosure

    NOTE: Available only in the Americas

 
HP EVA4400 Starter Kit for BladeSystems Factory Integrated (requires purchase of rack)
AJ701A
  • EVA4400 Dual Controller enclosure
  • M6412 12-bay HDD enclosure
  • Command View EVA V8.0 Media CD and 4-1 TB License
  • SmartStart for HP EVA Storage
  • XCS 9.0 Firmware
  • Hard disk drives are not included. Order separately your choice of EVA4400 HDD's including 146GB, 300GB, 450GB 15K, 400GB 10K, and 1TB FATA drives.
  • Must be ordered with a C-7000 or C-3000 C-Class Enclosure

    NOTE: Available only in the Americas

 

Multi-Vendor Platform

The EVA4400 provides support for industry-leading Operating System platforms including: HP-UX, HP OpenVMS, Windows 2008, Windows 2003 Professional, Windows 2003 Standard/Enterprise (32/64-bit) and Extended (32/64-bit), /DataCenter (64-bit), Sun Solaris, Linux, IBM AIX, Novell NetWare, VMware and Apple Mac OS X.
NOTE: See Operating System, Cluster and High Availability Compatibility matrix for Operating System version detail.


Designed for No-Single-Point-of-Failure

The EVA family's redundant architecture and value added software is designed to eliminate single-points-of-failure from server to storage in clustered or single server configurations with multi-pathing.


Installation and Startup

The EVA4400 is easily installable in several hours using HP SmartStart for EVA Storage. This software installs necessary drivers , Command View EVA and provisions the storage.

However for more complex environments an Installation & Start-up service is recommended or may be required. HP recommends the purchase of the following Installation & Startup services when configuring or using:

  • The EVA4400 into heterogeneous server environments. Purchase the EVA4400 Installation and Startup Service.
  • Complex SAN environments. Purchase the SAN Solution Service.
  • Continuous Access configurations*. Purchase the HP Data Replication Solution Service - Continuous Access EVA.
  • Replication Solutions Manager. Purchase the HP Data Replication Solution Service - Continuous Access EVA or Business Copy EVA.
  • HP's Remote Support Pack (RSP) for remote connectivity to HP. Purchase the HP EVA4400 Installation & Start-up service.

* In Americas the Replication Workload Profiler (RWP) process is also required.

NOTE: Customers who have completed the necessary training or who have gained the necessary experience with these environments may decide to not purchase the recommended Installation and Startup service.

HP requires the purchase of Installation & Startup services when using:

  • Storage Essentials. Purchase the Storage Essentials Solution Service.

A comprehensive list of Installation & Start-up services can be found at: www.hp.com/hps/storage


Remote Replication Solutions
(Software options)

HP StorageWorks Continuous Access provides disaster tolerant replication across a Fibre Channel SAN. Continuous Access EVA performs real-time replication between EVA4400's. Continuous Access EVA provides the highest level of FC SAN data protection to customers in order to meet disaster tolerant business continuity implementation goals. For additional information about Continuous Access EVA visit: http://h18006.www1.hp.com/storage/software.html

HP StorageWorks Disaster Tolerant Solution for mySAP Business Suite on EVA offers a business continuance solution for SAP environments, where data integrity and value added functionality are high priorities. Best practices for implementing remote mirroring of an SAP database as part of an overall data protection strategy with SAP applications can be found at: http://h71028.www7.hp.com/enterprise/cache/231355-0-0-0-121.html


Local Replication Solutions (Software options)

The HP StorageWorks Business Copy is a local replication application for the EVA family. It incorporates Virtually Capacity-free Snapshot (Vsnaps), standard snapshots and Snapclone capabilities. Business Copy EVA creates point-in-time copies of storage volumes, called Business Continuance Volumes (BCVs) using the snapshot and cloning capabilities of the array firmware and provides multi-array local mirror management. This product is indispensable for critical data center operations such as non-disruptive backups, frequent snapshots of high value databases, and data mining. The bottom line benefits include improved disk capacity utilization and increased business continuity, data availability, and productivity savings. Additional features include licensing based on replicated (not total raw) capacity and a new improved management interface.


Replication Management

HP Business Copy EVA and HP Continuous Access EVA comes complete with HP Replication Solutions Manager, a graphical user interface and scripting environment, that greatly simplifies storage management by creating, running, and managing storage replication jobs using controller based snapshots, clones and remote mirroring.
With HP Replication Solutions Manager users easily can manage both remote and local replication across the full EVA product family. By virtually removing the complexity associated with both small and large replication environments, point-in-time copies and remote replication are managed and configured with just a few mouse clicks. To assist the user, Information on the replication environment is presented in a variety of views, including an interactive topology manager that allows each user to select their viewing preference. In addition, HP Replication Solutions Manager provides a scripting interface for additional flexibility.

Application Integration with Oracle
As an option to HP Business Copy EVA, the user can simply replicate an Oracle database. HP Replication Solutions Manager will provide a graphical interface to view the components of the database to be replicated, and allow selection of a specified database. The replication manager will automatically suspend the Oracle application, and take a point in time copy (local or remote) of all associated array virtual disks. The replication manager will provide the option to restart the original Oracle database after the replicas have been initiated on the array. The user will be able to utilize the replication manager to present the replica to another host.


Capacity Management

HP StorageWorks EVA Dynamic Capacity Management Software is a comprehensive software solution that automates storage provisioning and improves capacity utilization on the HP StorageWorks Enterprise Virtual Array (EVA) family. Designed for the enterprise market, EVA Dynamic Capacity Management Software uses advanced automation to automatically "right-size" the file system and storage volumes to ensure the highest levels of capacity utilization are achieved while reducing ongoing storage administration needs. For more information about DCM, please see the following:
http://h18000.www1.hp.com/products/storage/software/eva_dcm/index.html


Application Solutions

The EVA4400 is the ideal solution for customers running Oracle, Exchange, SAP environments and those customers who are deploying virtual server technologies like VMware. Here's a description of two such solutions:

  • JD Edwards

The HP and JD Edwards EnterpriseOne solution leveraging the HP BladeSystem and HP StorageWorks EVA4400, offers a single database and pre-integrated applications that help companies manage the core processes involving finances, people and equipment enabling them to make the best use of information and resources throughout the business. The HP and JD Edwards EnterpriseOne solution provides capabilities across a breadth of business processes, including customer relationship management, enterprise resource planning, supply chain management and supplier relationship management.

  • Oracle E-Business Suite (EBS)

Designed to support the global economy (as well as mid-market companies with complex requirements), Oracle® E-Business Suite (EBS) on the HP BladeSystem server and the HP StorageWorks EVA4400 helps users think globally to make better decisions; work globally to be more competitive; and manage globally to lower costs, enhance security and increase performance. This right-sized, affordable business technology is built on a unified architecture with a single Oracle Database--providing a comprehensive, integrated set of business management and planning applications that allow organizations to manage their end-to end operations


For additional tested, industry leading configurations built on the EVA4400 and HP's Blade and Rack Servers, visit: http://h18006.www1.hp.com/products/storageworks/eva4400sb/index.html


EVA with HP Storage Essentials Storage Resource Management Software Suite

HP Storage Essentials Enterprise Suite and HP Storage Essentials Standard Edition SRM Software integrates with HP Systems Insight Manager to provide end-to-end advanced server and storage management capabilities. HP Storage Essentials SRM Suite software features a base management console and an expanding portfolio of value-add plug-in software to assist in managing EVA in heterogeneous SANs across the enterprise.

HP Storage Essentials Suite delivers integrated heterogeneous and multivendor functionality for network (Arrays, DAS, SAN, NAS, HBAs, switches) management, storage resource management, reporting, business application and backup monitoring, capacity metering, provisioning and application infrastructure monitoring.
http://h18006.www1.hp.com/products/storage/software/e-suite/index.html


HP Standard Edition SRM Software and EVA

HP Storage Essentials Standard Edition Storage Resource Management Software and Systems Insite Manager with Command View EVA software provides a total solution that allows midsize businesses with limited IT staff to see the big picture (storage-servers-infrastructure) thereby reducing SAN complexity by depending on Excel spreadsheets or whiteboards to track and manage SAN storage and infrastructure. It supports Windows and Linux servers with small to medium HP storage based SANs including HP EVA, HP MSA, HP NAS, HP EML Tape, HBAs and fabric devices. HP Standard Edition SRM Software unified server and storage tool-set automates complex and manual storage process and tasks with auto discovery, visualization and topology mapping for quick device identification, integrated NAS and SAN management, business application monitoring including Oracle, Microsoft SQL, Sybase, InterSystems Cache', Microsoft Exchange Server and SAP Adaptive Computing Controller (ACC) environments path dependency identification, and end-to-end EVA SAN performance monitoring and analysis. For more information on HP Storage Essentials SRM Standard Edition Software visit: http://h18006.www1.hp.com/products/storage/software/std-suite/index.html


HP Storage Essentials SRM Performance Pack Software and EVA (end-to end EVA SAN Performance Management)

HP Storage Essentials SRM Performance Pack Software combined with Storage Essentials SRM Enterprise Edition Software monitors performance along the complete path of business applications through underlying storage area networks (SAN) components, including host server, host bus adapter (HBA), fabric switch and Enterprise Virtual Array. A unified and simplified interface, helps EVA administrators increase efficiency, troubleshoot performance bottlenecks faster, and quickly visualize the big performance picture of their EVA storage, hosts and SAN infrastructure with real-time monitoring, historical trend analysis and trend extrapolation.

The SRM Performance Pack Software can be ordered separately on a per EVA basis for existing Storage Essentials SRM Enterprise Edition SRM customers, and for Storage Essentials SRM Standard Edition customers the SRM Standard Edition LTU includes licensing to monitor up to 3 HP EVAs. For more information on HP Storage Essentials SRM Standard Edition Software visit:
http://h18000.www1.hp.com/products/storage/software/std-suite/software.html?jumpid=reg_R1002_USEN


HP StorageWorks 12000 Virtual Library System EVA Gateway

Expanding the power of the HP StorageWorks Enterprise Virtual Array (EVA), the HP StorageWorks 12000 Virtual Library System EVA Gateway accelerates backup performance in complex SAN environments while improving overall reliability. Integrating seamlessly into existing backup applications and processes by emulating popular tape libraries and tape drive formats, the HP VLS12000 EVA Gateway matches the existing data protection environment, removing the need to change backup software or monitoring policies. Additionally, because the VLS EVA Gateway uses HP EVAs as the storage pool, ease of use is maintained throughout the system. By emulating multiple tape drives simultaneously, more backup jobs can be done in parallel resulting in reduced backup times and, because the data resides on disk, single file restores are exceptionally fast.

The HP Virtual Library System EVA Gateway simplifies your SAN environment by providing more virtual devices and leveraging existing switches and HP EVA infrastructure. The result is the ability to vastly increase scale yet reduce the complexity of shared storage while maintaining the manageability of the system. As your environment changes, the HP Virtual Library System EVA Gateway adapts to it - host masking and mapping ensure that only the appropriate hosts have access to the HP Virtual Library System

The HP Virtual Library System EVA Gateway offers advanced features such as Automigration which allows users to move data under the control of the VLS from the VLS storage to tape or another VLS. The VLS EVA Gateway will also be able to take advantage of data deduplication when that feature is launched in early 2008. For more information on the VLS EVA Gateway, please visit the link below.
http://h18006.www1.hp.com/storage/disk_storage/disk_to_disk/vls/12000vls/index.html


EVA iSCSI Connectivity

EVA iSCSI support is available through the EVA iSCSI Connectivity Option. This powerful solution provides iSCSI connectivity to an EVA utilizing the EVA's existing Fibre Channel infrastructure.
The HP StorageWorks EVA iSCSI Connectivity Option extends the advantages of Fibre Channel SANs into smaller departments and remote locations. This EVA option allows customers to incorporate iSCSI servers within SANs without requiring additional storage arrays or management costs. Use the EVA's Command View software to manage the iSCSI connectivity to the array and mount the iSCSI device in the same rack as the array. For small-SAN deployment the EVA4400 Starter Kit with the iSCSI Connectivity Option provides an affordable, robust and highly available simple iSCSI solution for smaller budgets.

For more information and operating system support:
http://h18006.www1.hp.com/products/storageworks/evaiscsiconnect/index.html

The EVA also supports select ProLiant Storage Servers (i.e. NAS) connected as file/print/iSCSI gateways. The ProLiant DL380 G5 x64 SAN Storage Server and DL585 G2 Storage Server each feature Microsoft's Windows Unified Data Storage Server 2003 operating system that includes Microsoft iSCSI Software Target standard, while other DL380 G5 Storage Server models offer optional support for Microsoft iSCSI Software Target. Microsoft iSCSI Software Target leverages existing management expertise and inexpensive Ethernet infrastructure to deliver IP-based block access to an EVA or Fibre Channel SAN. So ProLiant Storage Servers with iSCSI target functionality not only add file and print services to your EVA investment, but they help you save even more by enabling tiered (Fibre Channel and iSCSI) block access for application servers.

In addition, any ProLiant DL380 G5 Storage Server or DL585 G2 Storage Server is a perfect platform from which to run Command View EVA. You stretch your investment even further when you host EVA management, file and print services, and iSCSI connectivity all from the same ProLiant Storage Server gateway solution.

For more information:
http://h18006.www1.hp.com/storage/nas.html

http://www.hp.com/go/storageservers


EVA File Services

HP StorageWorks Enterprise Virtual Array File Services (EVA-File Services) adds high performance file serving to the EVA4400 array. With EVA File Services the EVA4400 becomes a unified block and file storage solution. It can serve both block and file data concurrently with high availability and scalable performance. The EVA4400-File Services is supported by a powerfully simple suite of management software making it easy for users to achieve high levels of productivity.

The EVA4400-File Services is designed for mid-range and enterprise customers wanting a single storage solution for their block and file data, improved storage utilization, scalable throughput performance to meet application specific demands for consistent high transaction I/O, easy capacity expansion, instantaneous replication, simplified storage administration and high availability. Because the EVA4400- File Services can serve both block and file data concurrently with high availability and scalable performance, customers can consolidate their individual silos of storage to gain flexibility, reduce IT costs and complexity as compared to traditionally architected storage solutions.

The EVA4400- File Services supports both CIFS (windows) and NFS file serving. EVA4400 File Services is delivered as an easy to install, easy to manage and easy to support solutions that helps customers lower their TCO and minimize the complexity of their storage environment.

The EVA4400- File Services includes 2 File Servers nodes, redundant HP StorageWorks 4/8 Base SAN Switches, 1 HP ProCurve Ethernet switch, 16 HP 4Gb Short Wave Transceivers, Ethernet interconnect cables between the internal modules, FC interconnect cables between the internal modules, power cords for all modules, and mounting hardware for all modules, installation and startup.

NOTE: EVA4400 File Services is factory integrated and requires the purchase of an EVA4400.

For more information:
http://h18000.www1.hp.com/products/quickspecs/12667_div/12667_div.html
http://h18006.www1.hp.com/products/storageworks


EVA with HP Systems Insight Manager Software

HP SIM is the foundation for HP's unified server-storage strategy -- it is packaged as value add software with EVA, it's a customer installable management application and is derived from the heritage of Compaq Insight Manager, HP Toptools, and HP Servicecontrol. HP SIM runs on HP Windows, Linux, and HP-UX and provides discovery and identification, fault management, security administration, asset reporting, and centralized configuration management across heterogeneous servers, storage and infrastructure. HP SIM is easily extensible, integrating other HP management products and value-add plug-ins such as the ProLiant Essentials, Integrity Essentials, and Server Essentials.

HP SIM relies on industry standards like SMI-S, SNMP, SSH, WBEM, and WMI to detect and report heterogeneous device attributes. HP SIM may also be configured to launch array specific applications for configuration, reporting and replication. For more information on HP Systems Insight Manager see:
http://www.docs.hp.com/en/netsys.html


Single-pathing (Single HBA per host) Single-pathing (or single HBA per host) support is provided for all supported operating systems (but may be version dependent). Use of single-pathing, which does not offer a redundant path option, should be used with care. Failure of the single HBA will result in loss of access for that host until the HBA is replaced.

Enclosure Capacity The EVA provides one of the highest density disk storage solutions in the industry with up to 168 disk drives per EVA8000 configuration. The 42U HP 10000 G2 Series Rack supports up to twelve 3U 14-bay M5314C FC disk enclosures for a maximum capacity of 168 disk drives and a maximum storage capacity of 84 TB of disk capacity. An expansion cabinet allows users to expand with another six enclosures for a total of up to eighteen disk enclosures, up to 240 disks, and up to 120TB.

10K rpm Drive Support The EVA supports the 400GB 10K rpm dual-ported 4 Gb/s FC disk. The EVA4400 will support up to 96 disk drives. The EVA4400 array will support single or mixed drive capacities and types (high performance and FATA) within an enclosure. HP recommends using the same drive type (the same capacity) within a disk group because virtualization allocates space proportionate to the highest capacity drive with in the group. A minimum of eight high performance Fibre Channel drives are required in a configuration.

15K rpm Drive SupportThe EVA also supports 146GB, 300GB, and 450GB 15K rpm dual-ported 4 Gb/s FC disk drives. The EVA arrays will support single or mixed drive capacities and types (high performance and FATA) within an enclosure. HP recommends using the same drive type (the same capacity) within a disk group because virtualization allocates space proportionate to the highest capacity drive within the group. A minimum of eight high performance Fibre Channel drives are required in a configuration.

FATA Drive Support

The EVA supports 1TB dual ported 4 Gb/s Fibre Attached Technology Adapted (FATA) disk. An EVA will support a full configuration of FATA disk drives. The EVA4400 Starter Kits and the, EVA4400 can be configured with any combination of FATA and high performance disk drives; total raw capacity will vary based upon the redundancy (Vraid) selected. A minimum of eight FATA drives are required in a configuration.

FATA drives are designed for lower duty cycle applications such as near on-line data replication for back-up. These drives should not be used as a replacement for EVA's high performance, standard duty cycle, Fibre Channel drives. Doing so could shorten the life of the drive.

Please see the following URL for more information on FATA drives, their uses and their benefits
http://h71028.www7.hp.com/ERC/downloads/5982-7353EN.pdf


Fibre Channel Technology

The EVA4400 models are 4Gb/s FC Switched Fabric enabled and are compatible with 8Gb/s, 4Gb/s or 2Gb/s FC Switched Fabric SANs with XCS v9.0. They can co-exist in the same FC SAN with EVA3000/5000 or EVA4x00/6x00/8x00 FC storage solutions and many other SAN devices. The EVA4400 with embedded switch model is 8Gb/s FC ready with XCS v9.0. The embedded switch is an 8Gb/s, 10 port B-series SAN switch for a total of 20 ports per controller enclosure.

The EVA4400 takes advantage of the benefits of Fibre Channel (FC) in distance, performance and connectivity. The use of optical Fibre cabling allows distances between connected segments of a SAN to be up to 500 meters @ 1 Gb/s; 300 meters @ 2 Gb/s using short wave multi-mode, 150 meters @ 4 Gb/s and up to 10 kilometers (6.21 miles) @ 1 Gb/s when using long wave cable. Storage Area Networks (SANs) can be constructed using FC switches/directors for fabric connectivity. HP StorageWorks SAN B-series and C-series switches and directors provide exceptional connectivity while increasing the effective bandwidth of the network. Supported SAN features include Zoning for communication isolation and Inter-Switch Links (hops) up to 10 km.

For more information on specific support specifications see the following SAN Infrastructure URL:
http://h18006.www1.hp.com/storage/saninfrastructure/switches.html


Transfer Speeds

The EVA4400 Starter Kits and EVA4400 has two FC host ports per HSV300 controller; four for a controller pair. Each controller-to-host interface is 4 Gb/s. The HSV300 controllers are compatible with 2 Gb/s and 4Gb/s FC switches, HBAs, servers and other storage solutions.

Each EVA controller pair interfaces with the M6412 drive enclosures. With 2 device ports per controller and dual FC I/O modules per drive enclosure, each controller has two connections to each FC drive A and B port. So each controller has a redundant path to each drive.


Easy Installation

The EVA4400 can ship from the factory fully configured. After unpacking, it can be plugged into power sources, connected to the FC SAN, enabled and configured using HP SmartStart for EVA Storage and Command View EVA and it is ready for use. Installation and start-up services are not required but are available separately.


High Availability/ Fault Tolerance/ Hot Pluggable support

All EVA4400's are configured with dual HSV controllers that operate in a redundant mode. Each EVA4400 controller has two FC device ports. For EVA4400, in the event of a path failure, the alternate paths to the controller can be utilized with the use of multi-path software in the Operating System or in Secure Path software.

On the EVA4400, each port connects to one FC I/O module on a drive enclosure. Up to eight drive enclosures can be connected in a FC loop arrangement with a controller pair and connect to one port of up to 96 drives. With the two FC ports per controller, each controller can connect to both ports on up to 96 disk drives for redundant paths to all 96 drives.

The HSV controllers also have dual redundant hot plug power supplies and dual redundant hot plug blowers. Each controller has hot plug cache batteries to maintain cache contents for up to 96 hours in case of a total power failure.

The M6412 FC drive enclosure has dual redundant hot plug FC I/O modules that allow the controllers to distribute I/Os between the two modules and provides redundant paths should either FC I/O module become unavailable. The enclosure also has dual redundant hot plug power supplies and dual hot plug blowers. Environmental Monitoring Unit (EMU) functionality is built into the I/O module in the enclosure and monitors and reports the condition of the power supplies and fans.

The FC and FATA disk drives have dual FC ports which can be redundantly accessed by each controller. The drives are hot plug. drives can be configured, using redundant Vraid1 or Vraid5 protection, so that a drive failure will not cause loss of data. Optional virtual sparing can be configured so that a drive failure will trigger an automatic rebuild of the Vraid1 or Vraid5 protection using the virtual spare.

All EVAs have dual redundant power distribution. Two independent power cords distribute power through two Power Distribution Units (PDUs) to each side of the EVA cabinets and to each power supply of the controllers and to each power supply of the drive enclosures Each cabinet power cord can be connected to independent power sources. For maximum availability, a customer should provide redundant power from independent power circuit breakers, independent power lines from the power company and even independent power companies.

The EVA4400 with embedded switch model also includes two 10 port 8Gb/s FC SAN B-series switches.


EVA Manageability

HP StorageWorks Command View EVA provides the capability to manage the EVA Array family in a SAN or direct connect Fibre Channel host attach configuration. HP Command View EVA software runs on a variety of server configurations; ProLiant DL380 G5 and DL585 G2 Storage Servers are the perfect platforms from which to run Command View EVA. ProLiant Storage Server gateway models (including the DL380 G5 x64 SAN Storage Server and DL585 G2 Storage Server) allow you to stretch your investment by combining EVA management, file and print services, and iSCSI connectivity all on the same platform.

The powerful Command View EVA provides an easy mechanism to manage up to 16 EVA units in a SAN configuration. Industry leading security enhancements in Command View now allows administrators to take advantage of Windows domains and local groups. Command View integrates with Windows Active Directory to authorize and authenticate users. In addition, all user actions and events that change system state are logged. Administrators can now use the audit logging capabilities to see who did what and when. The Command View EVA media kits and license are required with all EVA models. HP Command View EVA requires a License to use (LTUs) equal to, or greater than the total raw capacity of each array.


Performance

Fibre Channel host connections provide up to 400MB/s bandwidth for each path. Dual mirrored port write caching capability, with battery backed cache, maintains optimal availability while assuring data integrity in the event of a failure.

Each HSV300 controller has two Fibre Channel host ports (four ports in a redundant pair of controllers) assuring the availability of bandwidth for the most demanding applications. In addition, up to 4GB of cache per controller pair ensures high performance.


Scalability

A storage management server can manage up to 16 EVA controller pairs (EVA4400, EVA 3000s, EVA5000s, EVA4x00s, EVA6x00s and/or EVA8x00s) in any one fabric. An EVA4400 controller pair will support up to 256 multi-pathed host connections (up to 1024 HBAs).

The EVA4400 will scale up to 96 disks (96TB using 1TB FATA disk drives, and 43.2TB using 450GB high performance disk drives).

Configure to Order (CTO) options and the HP 10000 G2 Series Racks allow even greater server and device integration, flexibility and scalability for the EVA4400. Data center managers can customize server, storage and back-up configurations as well as using the residual cabinet U space to mount management servers, switches and have the peace of mind that it is built with HP factory precision manufacturing.


EVA as Virtualized Storage behind the XP

HP Storage Works EVA4400 disk arrays can be connected as external storage devices behind the HP StorageWorks XP family of disk arrays.

The XP24000/XP20000 simplifies the management of heterogeneous SAN environments through its ability to support up to 247 PB/ 96 PB respectively of external storage-all configured 'behind' a single XP. XP External Storage software uses advanced virtualization technology to allow storage administrators to host XP Disk Array LUNs on externally attached disk arrays. Any Fibre Channel port from any CHA pair installed in any slot can be used to connect to external storage.

Instead of seeing a confusing collection of dissimilar arrays, host systems perceive all the data to be stored inside the XP disk array. In effect, the XP becomes the storage controller for a flexible, multi-tiered collection of storage with a range of cost and performance capabilities. By configuring current or legacy storage systems behind a single XP24000/XP20000, data can be moved back and forth dynamically across tiers, all of which is invisible to the applications.

The XP's virtualization feature also reduces the total cost of storage ownership by:

  • Exploiting common storage management across multiple vendors' systems
  • Easily deploying a dual-vendor policy
  • Facilitating simpler and lower cost data migrations
  • Increasing storage utilization
  • Extending the life of legacy storage

For more information please refer to the XP24000/20000 External Storage web page at: http://h18006.www1.hp.com/products/storage/software/extstxp/index.html


Servers Supported – Single and ClusteredHP servers (HP-UX, ProLiant, AlphaServers)
X86 servers
Dell servers
Sun servers
IBM servers
Apple XsApple Servers (PowerPC and Intel)

EVA Required Software

HP StorageWorks EVA4400 ships with XCS v9.0 factory installed on new EVAs. The base XCS License to use for the EVA is contained in the hardware shipment.

HP StorageWorks EVA4400 XCS v9.0 controller media and the EVA4400 Release Notes are also available to download from:

http://h18006.www1.hp.com/products/storageworks/eva/index.html

HP StorageWorks Command View EVA is required software for the EVA4400. HP Command View EVA requires a License to use (LTUs) equal to, or greater than the total raw capacity of each array.

Install and configure Command View and the EVA 4400 with HP SmartStart for EVA Storage. Order this media kit when ordering an EVA4400.


HP StorageWorks EVA Software Selector

The following matrix will assist in identifying some of the complimentary HP software products can be used along with the EVA to support various business applications. Please see your Sales Representative, or go to http://www.hp.com/ for more information on these valuable HP software products.

Just click on the product name and you will be linked to the product specification URL.


 
EVA Device and Configuration Management
Backup Solutions
Business Continuity/ Local Mirroring
Disaster Recovery/ Remote Mirroring
Storage Resource Management
Unified Server and Storage Management
Application Integration
HP Command View EVA
 X (Required)
 
 
 
HP Business Copy EVA
 
 X
 X
 
 
X
HP Continuous Access EVA
 
X
Dynamic Capacity Manager
X
      
HP Storage Essentials Suite
(Heterogeneous, multivendor)
X End to end provisioning (hosts, infrastructure, storage)
X
End to end backup monitoring/
reporting
X
Discovery, topology, monitoring, events, applications, NAS/SAN, File monitoring, reporting, Performance, monitor host clusters
X
X monitor applications and associated storage/infrastructure (Oracle, Microsoft Exchange Server, Sybase, Microsoft SQL, InterSystems Cache' database and SAP ACC)
HP Storage Essentials Standard Edition SRM Software (Small to medium HP Storage-based SANs)
Discovery, topology
X
Backup monitoring/
reporting
X monitoring, events, applications, NAS/SAN, File monitoring, reporting, EVA Performance, monitor host clusters
X
X(Oracle, Exchange, Sybase, MS SQL)
HP Data Protector
X
X
X
HP Systems Insight Manager
In-context launch of CV EVA, SAN discovery, monitoring, asset, config., security
X (Included with EVA)
HP Storage Mirroring
X

EVA and Value-added Software Compatibility
Model XCS Software HP Command View EVA* HP Continuous Access EVA** HP Business Copy EVA** HP Replication Solution Manager (RSM)
EVA4400 EVA4400 v9.0 (XCS 9.0) Command View EVA v8.0 Continuous Access EVA Business Copy EVA Replication Solution Manager v4.0
*HP StorageWorks Command View EVA is required software. HP Command View EVA requires a License to use (LTUs) equal to, or greater than the total raw capacity of each array. If the EVA does not have the proper licensed capacity it will be in violation of the End User License Agreement (EULA).
**HP StorageWorks Continuous Access EVA and HP StorageWorks Business Copy EVA requires a License to use (LTUs) equal to, or greater than the total usable amount of data being replicated on each array. If the EVA does not have the proper licensed capacity it will be in violation of the End User License Agreement (EULA).

 
Operating Systems, Cluster and High Availability Compatibility EVA4100 Starter Kits, EVA4100, EVA6100 and EVA8100 Models
Operating SystemVersions SupportedCluster Server or High Availability SoftwareHA Versions SupportedFailover Software
Microsoft Windows
2003/32-bit

Standard
Enterprise

SP1, R2; SP2
SP1, R2; SP2
Microsoft Cluster Server
(MSCS)
Windows Server 2003
Enterprise Edition
Windows 2003
DataCenter Edition
(64-bit)
Full featured MPIO, v3.00.00 available from HP and Microsoft DSM from Microsoft
Microsoft Windows
2003/x64
Standard
Enterprise
SP1, R2; SP2
SP1, R2; SP2
Microsoft Windows
2003/IA64
Enterprise
DataCenter
SP1; SP2
SP1; SP2
Microsoft Windows 2008 32-bit, x64*Standard
Enterprise

 

Veritas Foundation Suite/HA ***5.0 (Windows
2003)
Microsoft Windows 2008 IA64*Enterprise 
HP-UX11i v1 (PA-RISC)
11i v2 (PA-RISC & Integrity)
11i v3 (PA-RISC & Integrity)

HP ServiceGuard
****

Veritas Foundation Suite/HA ***

11.14 (11i v1)
11.15
11.16
11.17
5.0 (11iv2)
HP Secure Path 3.0F SP3 for HP-UX 11.23 and prior versions, HP-UX 11.31 has OS native multi-path, pvlinks native in HP-UX and Veritas DMP
LinuxRed Hat EL Advanced Server 4.5, 4.6 (IA32, IA64 & x86_64)
RedHat EL Advanced Server 5.0, 5.1 (IA32, IA64 & x86_64)
SUSE/SLES9 (IA32, IA64 & x86_64)- SP3, SP4
SUSE/SLES10 (IA32, IA64 & x86_64)- SP1
HP ServiceGuard for Linux ****

VERITAS Foundation Suite/HA for Linux ***

11.16

5.0 (SLES9& REL4 x86 only)*
QLogic Failover driver, available from QLogic /HP, Emulex MultiPulse available from Emulex/HP and Device Mapper v4.0 Enablement Kit from HP
Apple Mac OS XTiger - 10.4.10 minimum
Leopard - 10.5
N/AN/AATTO FC HBA driver
HP Open VMSAlpha: 7.3-2, 8.2, 8.3
Integrity: 8.2-1, 8.3, 8.3-1H1
HP OpenVMS Clusters 7.3-2
8.2
8.2-1
8.3
8.3-1
Native in OS
Sun Solaris8
9
10 (SPARC & x86_64)
SunCluster
VERITAS Foundation Suite/HA ***

3.1

5.0 (9 & 10)

MPxIO for Solaris,
Native in OS
Veritas DMP 5.0
IBM AIX5.2
5.3
6.1
HACMP
VERITAS Foundation Suite/HA***
Native in OS
5.0 (AIX 5.3)
MPIO for IBM AIX,
Native in OS
Veritas DMP 5.0
Novell NetWare***6.5 SP6, SP7NetWare cluster server1.8MPIO for NetWare,
Native in OS
VMware ESX Server 2.5.4, 2.5.5, 3.0.1, 3.0.2, and 3.5 MSCS Clustering** Windows Server 2003 Enterprise EditionMPIO for VMware, Native in OS

*For more specific information on supported versions of Windows 2008, see the OS support matrix at: hp.com
**For more detailed information on Cluster Server Support see the VMware Release Notes
***Follows initial release, check posted Operating Specific Release Notes or software documentation for support.


Racking Guidelines and Power Distribution

Power Distribution Units (PDUs) are configured according to the voltage used in the country when the solution is ordered. These PDUs provide redundant power and are located in the bottom and back of the cabinet for power cable entrance by the floor. The PDUs are 220/240V. The 220/240V PDUs are 0U high with a total of two AC power cords extending outside the cabinet.

For the EVA4100 Starter Kits, EVA4100, EVA6100 and EVA8100 a variety of HP 10000 G2 Series Rack offerings and integration options are available. The EVA configurator tools utilize a 42U HP 10000 G2 Series Rack as the standard recommendation and will provide a 220/240V PDU and country specific power cords. The EVA4100 Starter Kits and EVA4100/6100/8100 configurations can be customized to meet a wide variety of customer needs. Both the height and types of rack and PDUs can be modified based upon the specific customer need. If other devices, such as servers, switches or back-up devices, are to be installed with the EVA; this can be specified and the cabinets and PDUs can be modified to support the configuration. The EVA4100 Starter Kits and EVA4100/6100 also support 22U and 36U racks and 100V PDU (Supported in Japan).

For more information on configuration and PDU support for the 10000 G2 Series Rack please see the following URL:
http://h18004.www1.hp.com/products/servers/proliantstorage/racks/10000g2series.html

The EVA also supports the 5642 (42U) Rack Cabinet System as a field installed option.

NOTE: When adding additional devices to existing racks ensure that the installed PDUs will support the new power requirements.


Total Cost of Ownership

The unique virtual architecture allows up to twice the normal effective capacity utilization of traditionally architected storage offerings. And with Virtually Capacity-Free Snapshot (Vsnap), significant duplicate capacity requirements can be eliminated resulting in fewer/smaller storage acquisitions.
The EVA has one of the highest density disk storage solutions in the industry. Additionally, the unique virtual architecture allows up to twice the normal effective capacity utilization of traditionally architected storage offerings. And with the virtually Capacity-Free Snapshot (Vsnap), FATA disk drives and the ability to change Vraid types, significant amount of duplicate capacity requirements can be eliminated, resulting in fewer/smaller storage acquisitions.

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 Overview      Product Highlights      Family Information      Configuration Information and Configuration Rules      Technical Specifications line.gif (50 bytes)

Family Information

HP Care Pack Services

HP Care Pack Services offer upgraded service levels to extend and expand your standard product warranty with easy to buy, easy to use support packages that help you make the most of your hardware and software investments. They let you choose the support levels that meet your business requirements, from basic to mission-critical. They help you contain total cost of ownership.

HP Care Pack warranty extensions can be purchased along with HP products to cost-effectively upgrade or extend your warranty. For many products, post-warranty HP Care Pack Services are available when your original warranty has expired.

Why purchase an HP Care Pack service?

Your standard warranty protects against product defects. HP Care Pack Services help you guard against unplanned downtime, which can reduce your productivity and profitability. These convenient service packages:

  • Protect your investment in HP products
  • Provide consistent, predictable levels of support across your entire department or business
  • Ease budget planning with fixed-cost support that includes parts and labor
  • Give you direct access to proven technical and problem-solving expertise
  • Offer a choice of response-time and repair-time commitments
  • Deliver prompt, measurable results
  • Are available whenever and wherever you do business

HP Care Pack availability may vary by country and product.

Supporting your Adaptive Enterprise journey

HP Services helps you make the Adaptive Enterprise real for your organization. The breadth, depth, and quality of HP hardware and software support services can help you improve the performance of your IT support processes and resolve the complex software and hardware problems that tax user productivity. HP Care Pack services help you increase IT environment stability, efficiency, and agility from the desktop to the data center, and improve the productivity of your employees.


Warranty and Services Included with the Product

Comes with a 2-year HP's Global Limited Warranty and Technical Support, which includes 2 years 9x5 hardware support, with next business day (NBD) response.

HP's warranty and support features:

  • Online Business Support Center and IT Resource Center
  • Remote Support
  • Technical Phone Support
  • Customer Self Repair (see list below)
  • Software Limited Warranty
  • On-site Warranty Service

Online Support
HP online support capabilities includes a variety of self-help tools, troubleshooting assistance, and access to the patch database, firmware/software update packages and documentation. Register with the HP Business Support Center and the IT Resource Center to receive product specific and proactive notifications for the EVA4400. For more information go to: www.hp.com/support or: www.itrc.hp.com.

Remote Support
HP designed the EVA4400 with support capability to facilitate remote monitoring and email notification of array errors/events. To take full advantage of HP's remote support solutions and maximize the service delivery experience, these features must be enabled at time of installation. Additional fault monitoring software is included in the EVA software media kit.

Technical Phone Support
24x7 telephone technical support is available to assist with Hardware warranty related troubleshooting and issue resolution. Call HP warranty support: 1-800-474-6836. Qualified technical resources will be your first point of contact to assist with your service request.

Customer Self Repair (customer installed replacement parts)
HP designed the EVA4400 to enable the highest degree of Customer Self Repair and parts replacements. This feature enables maximum support flexibility, while minimizing unit down time. Customer Self Repair parts come with step by step instructions with additional assistance available online or by phone.

Required Customer Self-Repair (Replacement) Parts List:

  • Hard disk drives with drive firmware code load.
  • Controller enclosure power supply.
  • Controller enclosure fan.
  • Controller management module
  • Disk enclosure power supply.
  • Disk enclosure fan.
  • Bezels.

Optional Customer Self-Repair Parts List:

  • Controller cache battery.
  • Controller module.
  • Controller cache memory (DIMM).
  • Internal enclosure PCAs and cables
  • Fiber channel Transceivers.
  • Fiber channel transceivers cables.

Software Warranty
If the removable HP Software media on which HP distributes the software proves to be defective in materials or workmanship within 90-days of purchase, return the media to HP for replacement.

On-site Warranty Service
The HP EVA4400 comes with 2 year on-site warranty support for those service events not remedied either remotely or through use of a customer self-repair replaceable parts. On-site service is made available at HP's discretion and scheduled during standard office hours.

For more information about HP's Global Limited Warranty and Technical Support, visit:
http://h18006.www1.hp.com/products/storageworks/warranty.html

For more information about HP's Global Limited Warranty and Technical Support, visit: ftp://ftp.compaq.com/pub/products/storageworks/warranty/en_321708-008.pdf

HP warrants the HP 10000 G2 Series Rack according to the standard rack product warranty.
Please refer to product specification for further details:
http://h18004.www1.hp.com/products/servers/proliantstorage/racks/index.html


Recommended
Services
HP SAN Solution Service
  • Quickly realize the benefit of your SAN investment while reducing overall cost of ownership
  • Fast, expert implementation that guards against unexpected compatibility issues, minimizes disruption to your business and optimizes performance
  • Provides a fully installed, configured and documented SAN with scalability that allows for additional capacity as your business grows
HP Critical Services
  • Boost business productivity through increased server, storage, networking, and applications availability
  • Minimize business losses caused by IT downtime
  • Reduce risk and improve efficiency by proactively managing changes across your IT environment
  • Resolve complex problems quickly through direct access to HP Services expertise and hands-on assistance
  • Rapidly access single-source support from a team familiar with your business and technology infrastructure
  • Free your IT staff to focus on strategic business issues
HP Proactive 24
  • Enhanced operational effectiveness and availability with proactive problem identification and solutions recommendations
  • Partner with technical experts who help coordinate support, provide hands-on assistance, and share industry best practices and HP know-how with your staff
  • Rapidly access single-source support spanning your environment from servers to storage to networking
  • Obtain personalized services tailored to your business environment and objectives
  • Anticipate necessary change - and execute it correctly the first time
  • Efficiently manage infrastructure resources to meet your performance objectives
HP Support Plus 24
  • 24x7 4-hr. onsite hardware support
  • Material and parts included
  • Work to completion for hardware support
  • 24x7 2-hr response XCS phone-in assistance
  • Remote problem diagnosis & support
  • Escalation management
  • Software product and documentation updates
  • License to use and copy software product updates
  • Software electronic support
HP Software Maintenance Service
  • Improve the productivity of system managers and operators
  • Improve system performance and reduce downtime due to software defects
  • Expedite problem resolution through expert-level technical resources
  • Enjoy consistent service coverage across geographically dispersed sites
  • Update HP and selected third-party software at a predictable cost
  • Take advantage of subscription savings on software updates
  • Keep your license compliancy up-to-date

Available HP Care Pack Services Extend your product warranty with a wide choice of cost-saving support packages.

HP Care Pack Services are sold by HP and HP authorized enterprise and commercial resellers. Services for customers purchasing via direct and enterprise resellers are quoted using HP order configuration tools. Additional information about HP Care Pack Service features and benefits is available at http://www.hp.com/hps/carepack/services/.

Key for HP Care Pack Service availability in the table below:
E = Service available for customers purchasing direct and via enterprise resellers
C = Service available for customers purchasing via commercial resellers
N/A = Service not applicable
HP Care Pack Services
Deployment and Per Event Services
Service Available
HP Installation
E/C
HP Installation & Startup
E/C
HP Implementation
E/C
HP StorageWorks EVA Firmware Upgrade Service
E/C
For more information about Deployment and Per Event Services for HP Storage, visit http://www.hp.com/hps/storage/.
HP Care Pack Services
Availability Services
1 yr
3 yr
4 yr
5 yr
HP 4 Hr, 24x7 Hardware Support
E/C
E/C
E/C
E/C
HP Next Business Day Hardware Support
E/C
E/C
E/C
E/C
HP Software Support
E/C
E/C
E/C
E/C
HP Software Support 24x7
E/C
E/C
E/C
E/C
HP Support Plus
E/C
E/C
E/C
E/C
HP Support Plus 24
E/C
E/C
E/C
E/C
HP Proactive Essentials 24x7 Unlimited
E
E
E
E
HP Proactive 24 Service
E
E
E
E
HP Critical Service
E
E
E
E
To find HP Care Pack Services available via HP authorized commercial resellers, visit http://h30125.www3.hp.com/csn/salesmktg/elfpack/elf_nonlkup_ctrylang.asp?code=elnl

Deployment and Per Event Service Descriptions

Availability Assessment for SANs

  • Recommendations for reducing or eliminating risks to the availability of your SAN infrastructure.

SAN Solution Service

  • You get a powerful network storage solution up-and-running quickly and efficiently with minimum disruption and rapid returns on your SAN investment.

Data Migration

  • Transfers your critical information to a new or reconfigured storage array in an open systems environment - across a data center or around the world.

Data Replication Solution Service

  • Ensures a timely, cost-effective deployment of your data replication solution cuts risk and shortens your time-to-results.

Data Sanitation Service

  • Provides a method for removing data from rotational hard disk media preventing sensitive information from being retrieved or re-created. It recommended to remove data during asset retirement, leasing returns, hardware upgrades, or redeployment of storage devices.

eSupport

HP eSupport is a portfolio of technology-based services that assist you with managing your business environment - from the desktop to the data center.

Support Portal
The HP support portal provides one-stop access to the information, tools and services you need to manage the daily operations of your IT environment.

Features include:

  • Access to self-solve tools (including search technical knowledge base)
  • Efficient logging and tracking of support cases
  • Collaboration with other business and IT professionals
  • Download of patches and drivers
  • Access to diagnostic tools
  • Proactive notification of relevant information

Access to certain features of the support portal requires an HP service agreement. To access the support portal, visit http://www.hp.com/support

Instant Support Enterprise Edition (ISEE)
HP Instant Support Enterprise Edition (ISEE) provides a single remote monitoring and support solution for your IT data center. ISEE uses continuous hardware event monitoring and automated notification to identify and prevent potential critical problems.
ISEE is a no charge feature of the EVA warranty. Notification and status information can be sent to a HP Service Center or provided for customer monitoring.
For more information or to download ISEE, visit http://www.hp.com/go/instantsupport

ISEE can be used to facilitate customer replacement of certain EVA replaceable units (RUs) . (See the Warranty and Services Included with the Product section of this document for the RU list.) A failing or failed device would be reported to HP Services via (ISEE)/Proactive Replacement Service (PRS). The customer would be contacted and arrangement made to either utilize mandatory or optional customer self repair or arrange for the repairs via warranty, CarePack, or time and materials as applicable.

Operator control panel (OCP) failure is the only device not addressed by ISEE. If, for example, the panel display or a button appears broken, customers need to call HP to initiate repair.

Customer self repair instructions, in seven local languages, are available in the component spare kits (RUs) and the business support center at www.hp.com. Video based instructions are available under "Customer self repair steps" and printable replacement instructions are listed under "Manuals" at the following location:
http://h20000.www2.hp.com/bizsupport/techSupport/home.jsp?&lang=en&cc=
us&prodtypeId=12169&prodseriesId=470490&submit.y=9&submit.x=7&lang=en&cc=us


HP Education Services

Training for the Enterprise Virtual Array is now offered as part of HP comprehensive curriculum of HP Storage, Storage Management, and IT Service Management courses. These courses will provide the training required to realize the full potential of your HP EVA Virtual Array storage solutions, optimize your systems and SAN for highest efficiency, and achieve better return on your IT investments.

For more information about HP Education Services for Storage and SAN, visit http://education.hp.com/curr-storsan.htm


Awards

J.D. Power Gives HP a Seal of Approval 27-Nov-2005
Good service is a key factor in deciding which computer or printer to buy these days, and Hewlett-Packard hopes a customer service endorsement from J.D. Power and Associates will help boost sales of HP products. HP said this week it is the first company to receive the J.D. Power and Associates Certified Technology Service and Support certification "for providing an outstanding customer service experience."

Consumers will soon see the J.D. Power and Associates service mark on product boxes, web sites and advertising for everything from HP PCs and all-in-one devices to HP cameras and fee-based services. To earn the certification, HP performed within the top 20 percent of technology support organizations on a variety of customer service criteria. J.D. Power and Associates found that HP has met or exceeded this new standard for customer satisfaction in supporting its North American customers. http://www.hp.com/hpinfo/newsroom/press/2005/051116a.html

HP Receives Two Service and Support Industry Awards; Inducted into Association Hall of Fame 14-Apr-2006
HP has received two STAR Awards for Best Practices from the Service & Support Professionals Association (SSPA) and was consequently inducted into the SSPA Hall of Fame for winning its fifth award. The STAR Awards are the only service and support industry award from a professional association dedicated to serving industry professionals. http://www.hp.com/hpinfo/newsroom/press/2006/060414a.html


Additional Services Information

For more information about Deployment, Per Event, Consulting and Education services for HP Storage, visit: http://www.hp.com/hps/storage/
For more information about HP Care Pack Services for Storage, visit: http://www.hp.com/hps/carepack/storage/cp_networked.html
For more information about HP Storage Software, services and updates, visit:
http://h18006.www1.hp.com/storage/software.html
If you have specific questions, contact your local HP representative. Contact information for a representative in your area can be found at "Contact HP" http://www.hp.com

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Configuration Information and Configuration Rules

Step 1 - Choose an EVA Model
Base and Factory-Integration Information

Models

 
HP StorageWorks 4400 Enterprise Virtual Array 146GB 15K HDD Field Starter Kit EVA4400 Starter Kit.includes one EVA4400 Dual Controller array with redundant power supplies, one M6412 12-bay HDD enclosure with appropriate mounting rails, XCS 9.0 firmware, 8x146 GB 15K rpm HDDs, Command View EVA 8.0 Media CD and 4x1 TB licenses, and HP SmartStart for EVA Storage.
AJ694A
     
HP StorageWorks 4400 Enterprise Virual Array 146GB HDD Factory Starter Kit EVA4400 Starter Kit includes one EVA4400 Dual Controller array with redundant power supplies, one M6412 12-bay HDD enclosure with appropriate mounting rails, XCS 9.0 firmware, 8x146 GB 15K rpm HDDs, Command View EVA 8.0 Media CD and 4x1 TB licenses, and HP SmartStart for EVA Storage.
NOTE:
A 10000 G2 rack must be purchased with this starter kit.
AJ693A
     
HP StorageWorks EVA4400 400GB 10K FC Hard Disk Drive Field Starter Kit EVA4400 Starter Kit includes one EVA4400 Dual Controller array with redundant power supplies, one M6412 12-bay HDD enclosure with appropriate mounting rails, XCS 9.0 firmware, 8x400 GB 10K rpm HDDs, Command View EVA 8.0 Media CD and 4x1 TB licenses, and SmartStart for HP EVA Storage.
AJ698A
     
HP StorageWorks EVA4400 400GB 10K FC Hard Disk Drive Factory Starter Kit EVA4400 Starter Kit includes one EVA4400 Dual Controller array with redundant power supplies, one M6412 12-bay HDD enclosure with appropriate mounting rails, XCS 9.0 firmware, 8x400 GB 10K rpm HDDs, Command View EVA 8.0 Media CD and 4x1 TB licenses, and SmartStart for HP EVA Storage.
NOTE: A 10000 G2 rack must be purchased with this starter kit.
AJ697A
     
HP StorageWorks EVA4400 Field Installed Starter Kit for HP BladeSystem EVA4400 Starter Kit includes one EVA4400 Dual Controller array with redundant power supplies, one M6412 12-bay HDD enclosure with appropriate mounting rails, XCS 9.0 firmware, Command View EVA 8.0 Media CD and 4x1 TB licenses, and SmartStart for HP EVA Storage. Hard disk drives are not included. Order separately your choice of EVA4400 HDD's including 146GB, 300GB, 450GB 15K, 400GB 10K, and 1 TB FATA drives using model numbers listed below.
NOTE: The EVA4400 Starter Kit for BladeSystem must be ordered with a c-3000 or c-7000 enclosure. This Starter Kit is available only in the Americas.
AJ702A
     
HP StorageWorks EVA4400 Factory Installed Starter Kit for HP BladeSystem EVA4400 Starter Kit includes one EVA4400 Dual Controller array with redundant power supplies, one M6412 12-bay HDD enclosure with appropriate mounting rails, XCS 9.0 firmware, Command View EVA 8.0 Media CD and 4x1 TB licenses, and SmartStart for HP EVA Storage. Hard disk drives are not included. Order separately your choice of EVA4400 HDD's including 146GB, 300GB, 450GB 15K, 400GB 10K, and 1 TB FATA drives using model numbers listed below.
NOTE:
The EVA4400 Starter Kit for BladeSystem must be ordered with a c-3000 or c-7000 enclosure and a 10000 G2 rack. This Starter Kit is available only in the Americas.
AJ701A

Step 2 - Choose File Services and EVA Connectivity Options
The EVA File Services and EVA iSCSI Connectivity options provides superior storage consolidation, management and total cost of ownership. The EVA File Services support both block and file data concurrently with high availability and scalable performance. The EVA iSCSI Connectivity Option extends the FC SAN investment with integrated multi-protocol support, allowing customers to incorporate iSCSI servers without requiring additional storage arrays or management costs
Ordering an EVA-File Server or iSCSI Connectivity Option is easy. The EVA File Services and iSCSI Connectivity Option will be factory integrated into EVA4400 configurations.
The EVA File Services Option is available in two file serving protocols, NFS (Linux) or CIFS (Windows).
HP EVA for Windows File Services Factory Integration Includes, two HP DL380G5-WSS Clustered Gateway nodes, one J4900BZ HP ProCurve Ethernet 2626 switch, two A7984A HP StorageWorks 4/8 Base SAN switches, sixteen A7446B HP 4Gb Short Wave Transceivers, Ethernet interconnect cables between the internal modules, FC interconnect cables between the internal modules, power cords for all modules, and mounting hardware for all modules. Factory Integrated hardware, Installation and Startup.

NOTE: Requires the purchase of an EVA4400 on the same order. One EVA- File Services can support multiple EVA arrays.

AG686A
NFS File Services

 

 
HP EVA for Linux File Services Includes, two HP DL380G5-SL Clustered Gateway nodes, one J4900BZ HP ProCurve Ethernet 2626 switch, two A7984A HP StorageWorks 4/8 Base SAN switches, sixteen A7446B HP 4Gb Short Wave Transceivers, Ethernet interconnect cables between the internal modules, FC interconnect cables between the internal modules, power cords for all modules, and mounting hardware for all modules. Factory Integrated hardware, Installation and Startup.

NOTE: Requires the purchase of an EVA4400 on the same order. One EVA- File Services can support multiple EVA arrays.

AG687A
The EVA iSCSI Connectivity Options supports Windows and Linux environments.
HP StorageWorks iSCSI Connectivity Option

HP StorageWorks EVA4400 iSCSI Connectivity Option

Order this part for all new installations. Includes One unit, shelf, brackets, copper FC cables and documentation. Includes one unit to mount in existing shelf and documentation. Includes support for 16 initiators.

AJ713A

HP StorageWorks EVA4400 iSCSI Connectivity Upgrade Option

For multi-path (dual unit high availability) order both part numbers. (The second hardware unit installs into the shelf that ships with AJ713A.)

AJ714A
HP StorageWorks iSCSI Initiator Upgrade license

Initiator license for additional 32 ports for a total of 48
NOTE: For more information on the iSCSI Connectivity Options:
http://h18006.www1.hp.com/products/storageworks/evaiscsiconnect/index.html

T5471A
HP StorageWorks 12000 Virtual Library System EVA Gateway Expanding the power of the HP StorageWorks Enterprise Virtual Array (EVA), the HP StorageWorks 12000 Virtual Library System EVA Gateway accelerates backup performance in complex SAN environments while improving overall reliability. For more information on the VLS EVA Gateway, please visit the link below.
http://h18006.www1.hp.com/storage/disk_storage/disk_to_disk/vls/12000vls/index.html
AH814A



Step 3 - Choose a Rack - Base and Factory Integration Information
Factory Integration Start your order by choosing a rack to house your EVA4400 based on the HP 10000 G2 Series Rack.
NOTE: 10000 G2 Series Rack is the only series supported for factory configuration.
Primary Configuration Rules

Use of the EVA Factory Integration part number is required for component integration. The EVA4400 will be configured into a 42U HP 10000 G2 Series Rack with the appropriate PDU. If other products such as servers or back-up products are included in the cab a different PDU will be added (if required) or can be chosen from a list of appropriate offerings shown in the configuration tool.

HP 10000 G2 Series Rack must be purchased. Additional EVA4400 controller enclosures and drive enclosures may be ordered for multiple subsystem integration at the factory.

The 5642 (42U) Rack Cabinet System is supported for field installation. This rack may be purchased along with EVA component pieces for assembly in the field. The HP 5642 rack system is an entry level rack with sufficient features for easy access and ease of use.

When calculating available U-space, assume that no space will be placed between the mounted components. For redundancy, order PDUs in quantities of two. Refer to the Configuration and User Guide in the Information Library at the Rack Solutions webpage.

HP 10000 Series G2 Racks

NOTE: The number of subsystems varies and is determined by the interior U-space of the cab.
AE324A
HP Rack 10642 G2 Shock (42U)
AF002A
HP Rack 10642 G2 w/Extn Shock (42U)
AF004A
HP Rack 10636 G2 Shock (36U)
AF012A
HP Rack 10636 G2 w/Extn Shock (36U)
AF014A
HP Rack 10622 G2 Shock (22U)
AF021A
HP Rack 10636 G2 Modular Cooling System (MCS) Shock (42U)