HP StorageWorks Replication Solution Manager

• HP StorageWorks Replication Solution Manager is a centralized tool that simplifies and automates local and remote replication features of HP Enterprise Virtual Arrays.
• The Replication Solutions Manager helps to perform tasks by using Graphical User Interface (GUI), Jobs and a Command Line User Interface (CLUI)
• Replication Solutions Manager GUI helps users replicate, protect and share data more easily. Other time-saving features include an interactive topology viewer, quick-fill templates for common tasks, integrated wizards and cross array management control of the full EVA product line.
• Provides a unified management interface for HP Business Copy EVA and HP Continuous Access EVA.
• HP Business Copy EVA (local replication) tasks are fully integrated in the Replication Solutions Manager GUI to help users replicate, protect and share data more easily.
• This interface offers users a simple control point that utilizes job engines, wizards and host integration and an Interactive Topology Manager that reduces workload and errors
• Single management interface that supports the full EVA product family
• Three-site cascaded replication can be quickly configured and managed to meet business and regulatory requirements.
• RSM helps HP Continuous Access EVA (remote replication) automate many of the management functions for data replication between arrays at the source and destination sites
• With RSM, configuration and management is now handled through wizards and a job engine that accelerates common Data Replication tasks. Also with the addition of host agents, users can easily identify and manage storage volumes and host volumes depending on their needs

The following are benefits of the EVA solution:

• Powerfully simple set-up and management with HP Replication Solutions Manager saves time; allows resources to be more efficiently deployed and reduces user errors.
• Outstanding self-tuning performance ensures consistency in meeting application Service Level Agreements. This allows users and clients to accomplish more in less time, to scale capacity on demand, and to minimize data administration overhead.
• State-of-the-art virtual controller software, with virtualization enabled technology, helps improve performance, increases disk utilization efficiency, and allows for easy dynamic storage expansion, all of which helps lower costs.
• HP StorageWorks Business Copy EVA software provides virtually capacity-free snapshot (Vsnap) function can save significant disk space and improve disk utilization efficiency.
• HP StorageWorks Business Copy EVA includes the new MirrorClone feature that provides an alternative to a snapshot by allowing the user to make a full, byte-for-byte, point-in-time copy of a source LUN that can be mounted to a secondary server. MirrorClone will track all changed blocks and can re-sync with the source LUN to create a new point-in-time copy, or can be used to instantly restore the source. Also, included is the virtually instantaneous Snapclone copy capability allows immediate use of the clone copy at the redundancy level of the original volume and can accomplish significant savings of time.
• HP StorageWorks Continuous Access EVA ensures protection of valuable data, through remote replication, following a planned or unplanned outage.

• Servers with the following minimum configuration may be used in place of Management Appliances
  • General purpose Widows server (see software prerequisites section for OS version support)
  • Processor: 1.26 GHz (minimum)
  • Memory: 2 GB (minimum)
  • Free Disk Space: 120 MB for installation plus 10 MB for each managed array and 350MB for Replication Solutions Manager installation

• Thank-you letter
• HP StorageWorks Replication Solutions Manager kit contents
• HP Software License Terms, the End User License Agreement to use HP StorageWorks Replication Solutions Manager
• HP Software License Terms, the End User License Agreement to use HP StorageWorks JREserver
• NSS LP Customer Survey Notice, an invitation to give feedback on HP documentation
• HP StorageWorks Replication Solutions Manager CD
• HP StorageWorks Replication Solutions Manager host agents CD
• HP StorageWorks Replication Solutions Manager documentation CD

HP Care Pack Services offer upgraded service levels to extend and expand your standard product warranty with easy to buy, easy to use support packages that help you make the most of your hardware and software investments. They let you choose the support levels that meet your business requirements, from basic to mission-critical. They help you contain total cost of ownership.

HP Care Pack warranty extensions can be purchased along with HP products to cost-effectively upgrade or extend your warranty. For many products, post-warranty HP Care Pack Services are available when your original warranty has expired.

Why purchase an HP Care Pack service?

Your standard warranty protects against product defects. HP Care Pack Services help you guard against unplanned downtime, which can reduce your productivity and profitability. These convenient service packages:

• Protect your investment in HP products
• Provide consistent, predictable levels of support across your entire department or business
• Ease budget planning with fixed-cost support that includes parts and labor
• Give you direct access to proven technical and problem-solving expertise
• Offer a choice of response-time and repair-time commitments
• Deliver prompt, measurable results
• Are available whenever and wherever you do business

HP Care Pack availability may vary by country and product.

Supporting your Adaptive Enterprise journey

HP Services helps you make the Adaptive Enterprise real for your organization. The breadth, depth, and quality of HP hardware and software support services can help you improve the performance of your IT support processes and resolve the complex software and hardware problems that tax user productivity. HP Care Pack services help you increase IT environment stability, efficiency, and agility from the desktop to the data center, and improve the productivity of your employees.

Includes one year of HP Software Support 24 x 7 (software technical support and software product and documentation updates)

HP warrants only that the Software media will be free of physical defects for a period of ninety (90) days from delivery.

For more information about HP's Global Limited Warranty and Technical Support, visit: ftp://ftp.compaq.com/pub/products/storageworks/warranty/en_321708-008.pdf

HP Data Replication Solution Service

• Accelerate your time-to-ROI with HP implementation and integration expertise
• Enjoy rapid results when you deploy industry-leading HP Data Replication technologies
• Provides optimal solution to meet your IT and business needs via flexible, scalable

Three years of HP Software Support 24 x 7

• Improve the productivity of system managers and operators
• Improve system performance and reduce downtime due to software defects
• Expedite problem resolution through expert-level technical resources
• Enjoy consistent service coverage across geographically dispersed sites
• Update HP and selected third-party software at a predictable cost
• Take advantage of subscription savings on software updates
• Keep your license compliancy up-to-date

HP eSupport is a portfolio of technology-based services that assist you with managing your business environment - from the desktop to the data center.

Support Portal
The HP support portal provides one-stop access to the information, tools and services you need to manage the daily operations of your IT environment.

Features include:

• Access to self-solve tools (including search technical knowledge base)
• Efficient logging and tracking of support cases
• Collaboration with other business and IT professionals
• Download of patches and drivers
• Access to diagnostic tools
• Proactive notification of relevant information

Access to certain features of the support portal requires an HP service agreement. To access the support portal, visit: http://www.hp.com/support

Instant Support Enterprise Edition (ISEE)
HP Instant Support Enterprise Edition (ISEE) provides a single remote monitoring and support solution for your IT data center. ISEE uses continuous hardware event monitoring and automated notification to identify and prevent potential critical problems.

ISEE is a feature of HP Hardware Support Onsite Service with Next-Day response or better, Proactive Essentials, Proactive 24, Critical Service and warranty support for the selected products.

For more information or to download ISEE, visit: http://www.hp.com/go/instantsupport

• Pre-installation briefing, configuration verification, and project appraisal
• Dual redundant management station installation and customization
• Disaster tolerance lab training for system managers and operators
• Technical recovery plan review
• Disaster recovery test suite design and execution

1. Standard software support (HP Care Pack or annual support contract) 24 x 7 is available 24 hours per day, Monday through Sunday, including holidays, and access rights to new versions, software product and documentation updates.
2. Installation and Startup Service (software installation, configuration, startup testing and knowledge transfer)
3. Tailored support contracts based on personalized statement of work: contact your local support center via http://www.hp.com/support/.