HP D2D StoreOnce Backup Systems

• HP D2D4324 Backup System for enterprise data centers delivers a scalable 4U solution from 18 to 72 TB of usable capacity. The highest capacity and performance* point in the HP D2D Backup System family, it automates the daily backup of multiple servers through the flexibility of virtual tape library and NAS (CIFS & NFS) interfaces.
• HP StoreOnce Open Storage Technology (OST) plug-in integrates deduplicated replication data with Symantec backup applications

* Actual performance is dependent upon data set type, compression levels, number of data streams, number of devices emulated and number of concurrent tasks, such as housekeeping or replication.
** Replication Manager software is available with the following replication licenses (EH991A, EH994A, EH984A, EH999A and EH985A).
In order to benefit from Replication Manger, D2D backup systems require the latest firmware, which can be obtained via a free firmware upgrade by following the "Support & Drivers" link on www.hp.com/go/d2d or by following the "HP Support & Drivers" link from: www.hp.com

HP D2D Backup Systems work with your backup application to help automate and improve the backup process while reducing the time spent managing data protection. Implementing unattended daily backup to disk is especially valuable for environments with limited IT resources.

Most HP D2D Backup Systems (apart from the entry level D2D2500 series), allow you to grow usable capacity as your backup data requirements grow. The D2D4324 allows you to scale up from 18 to 72 TB of usable capacity, the D2D4312 allows you to scale up from 9 to 36TB of usable capacity, The D2D4112 from 9 to 18 TB of usable capacity and the D2D4106 from 4.5 to 9 TB of usable capacity as your data storage requirements grow, by using a simple and cost effective capacity upgrade for a lower cost alternative to purchasing additional systems.

Why continue to store the same data over and over again with each backup? HP StoreOnce deduplication reduces the disk space required to store backup data sets by typically 20x by eliminating duplicate data without impacting backup performance. This means that you can retain more backup data on disk for longer, and enables greater data accessibility for rapid restore of lost or corrupt files.

D2D Backup Systems can simultaneously back up multiple servers on a standard 1 or 10Gb Ethernet or 4 and 8 Gb Fibre Channel network to a single disk-based solution. With up to 50 backup streams configured to a single D2D system you can achieve backup performance of up to 4TB/hour to reduce your backup window.

The HP D2D Backup Systems with HP StoreOnce deduplication reduces the network bandwidth needed to transmit data offsite. This enables cost-effective, network efficient data replication to automate and centralize backup from remote sites or branch offices Replication manager*, included with the replication license, provides an easier way to centrally manage a large number of devices being replicated to a central site.

D2D Backup Systems offer an intuitive web-based browser interface allowing you to monitor your D2D Backup System, locally or remotely, to view results or change settings. This self-managing device also reduces your routine maintenance.

* Replication Manager software is available with the following replication licenses (EH991A, EH994A, EH984A, EH999A and EH985A). In order to benefit from Replication manger, D2D backup systems require the latest firmware, which can be obtained via a free firmware upgrade by following the "Support & Drivers" link on www.hp.com/go/d2d or by following the "HP Support & Drivers" link from: www.hp.com

With HP StoreOnce enabled replication, lower cost transmission inks make network-based disaster recovery a practical alternative. You can use HP D2D to deliver a consolidated disaster recovery solution for the data center.

Deduplication means that up to 20x more backup data can be kept on-hand for rapid disk-based file access and restore to minimize disruption and loss of productivity.

The D2D Backup Systems offer virtual tape library and NAS targets for backup applications allowing for ease of use and integration in to existing IT environments and provide a way to consolidate data from across the organization to a single Backup system. This not only simplifies backup but means that restore is easier too.

The 1U, 2U, 4U D2D Systems are easily rack-mounted in standard racks for efficient use of space in the data center and remote offices. Supported by all leading backup applications, this allows each D2D System to be installed and used without additional investment in software.

By automating and consolidating backup you can reduce operator intervention and consequently user-generated errors. Furthermore, HP D2D Backup Systems include hardware-based RAID 5 or RAID 6 to reduce the risk of data loss due to disk failure.

Data deduplication is a method of reducing storage needs by eliminating redundant data so that over time only one unique instance of the data is actually retained on disk. As a result, typically 20x more backup data can be retained (up to 1.4 petabytes) in the same disk footprint.

Adding data deduplication to disk-based backup delivers a number of benefits:

HP StoreOnce deduplication
HP StoreOnce deduplication software simplifies the deployment of deduplication technology across IT infrastructures. With explosive data growth driving IT sprawl, deduplication technology is quickly becoming a requirement for many customers to help reduce the capacity required to store information.

How it works
Deduplication works by examining the data stream as it arrives at the storage appliance, checking for blocks of data that are identical and eliminating redundant copies. If duplicate data is found, a pointer is established to the original set of data as opposed to actually storing the duplicate blocks, removing or "deduplicating" the redundant blocks from the volume. The key here is that the data deduplication is being done at the block level to remove far more redundant data than deduplication done at the file level where only duplicate files are removed.

Data deduplication is especially powerful when it is applied to backup, since most backup data sets have a great deal of redundancy. The amount of redundancy will depend on the type of data being backed up, the backup methodology and the length of time the data is retained.

Example. Backing up a large customer database that gets updated with new orders throughout the day. With the typical backup application you would normally have to back up, and store the entire database. Even incremental backups will result in storing the full database to disk once again, taking up increasing amounts of disk space with almost identical backup data sets. With block-level deduplication, you can backup the same database to the device on two successive nights and, due to its ability to identify redundant blocks, only the blocks that have changed will be stored. All the redundant data will have pointers established.

The HP approach to deduplication
HP StoreOnce deduplication software simplifies the deployment of deduplication technology across IT infrastructures. With explosive data growth driving IT sprawl, deduplication technology is quickly becoming a requirement for many customers to help reduce the capacity required to store information.

Traditional deduplication technologies tend to approach the problem from a fragmented perspective and this results in multiple deduplication methodologies being deployed adding to the management complexity of the infrastructure. HP StoreOnce is different; as a next generation deduplication architecture, it is not sold as standalone software, but rather is a portable engine that can be consistently embedded in multiple products, eliminating the complexity of first generation deduplication. HP StoreOnce uses patented algorithms and features designed by HP Labs to maximize backup and restore performance while minimizing management and hardware overhead.

HP StoreOnce deduplication software is not sold as standalone software but designed to be portable, it can be embedded in multiple products. All HP StoreOnce Backup Systems including HP D2D Backup Systems, HP B6000 and HP Data Protector 6.2.1 include the HP StoreOnce deduplication engine.
Most D2D customers using the earlier HP Dynamic deduplication technology can upgrade their firmware to improve performance and enable replication to newer systems based on HP StoreOnce.

NOTE: The HP VLS product family uses deduplication based on object-level data deduplication for increased performance in large scale Fibre Channel deployments. These deduplication technologies are not compatible; they use different technologies and cannot be used together.

For more information on HP StoreOnce deduplication refer to the white papers available on http://www.hp.com/go/d2d

What deduplication ratio can I expect?
The actual data deduplication ratio you can expect will depend on a number of factors including: the type of data, the backup methodology used, and the length of time you retain your data. However, assuming standard business data mix and extended on disk retention (periods of more than 12 weeks) you could expect to see:
20:1 capacity ratio assuming a weekly full and daily incremental backup model

Is there likely to be any impact on performance?
The graphic below aims to illustrate that the actual performance achieved using a D2D Backup System is dependent upon a number of factors including data set type, compression levels, number of data streams, number of devices emulated and number of concurrent tasks, such as backup and deduplication, housekeeping, and replication. In general, the more process steps, the longer it may take. Consequently, when compared to backup alone, a reduced amount of data will be backed up AND replicated by each D2D system within the same timeframe.

The illustration assumes a fully configured product, a compression ratio of 1.5, a data change rate of 1%, a data retention period of 6 months and a 10hr backup window. Each box in the diagram depicts how much data can be typically protected by each model of HP D2D Backup systems on a daily basis. It compares the difference between solely conducting backup with data deduplication, to performing backup and data deduplication with the addition of a data replication process.



The new HP B6200 StoreOnce Backup System extends this data protection to provide up to 224TBs in an 8 hour window. Please refer to the B6200 if you require higher performance disk backup systems. See www.hp.com/go/b6200 for more details

Note also, that all forms of data deduplication can have a particular impact on tape offload performance, as data must be rehydrated before it is stored to tape. The D2D Backup System is designed to replace daily tape backup, leaving tape to play a part in cost-effective longer term archival or where data replication is not used for off-site disaster recovery. Continuing to off-load from the D2D device to tape on a daily basis can have a negative impact on performance.

For help with choosing the most appropriate D2D Backup Systems for your specific environment, we recommend you talk to your HP partner or sales advisor about using the HP storage Sizing Tool which can be downloaded from the Downloads section of www.hp.com/go/ d2dsizer

Making use of the D2D's ability to run multiple backups in parallel can substantially improve aggregate throughput to a D2D appliance. This and a number of other best practices can help you to optimize the performance of a D2D Backup System. Please refer to: HP D2D Backup System, Best Practices for Performance Optimization which can be found at D2D Best Practices for Performance Optimization.
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c02511912/c02511912.pdf

For more information on achieving deduplication ratios go to: www.hp.com/go/deduplication

In the past, only the largest companies could afford to implement data replication as replicating large volumes of data backup over a typical WAN is expensive. However, today's D2D products with data deduplication have made it possible to replicate data over lower bandwidth links for a more cost-effective, network efficient replication solution that provides a practical disaster recovery solution for most sizes of business, in addition to an ideal solution for centralizing the backup of remote offices.

Data deduplication shrinks the amount of backup data that needs to be replicated from the source HP D2D appliance, and as a result significantly reduces replication bandwidth requirements. Once a replica of the data backup set has been created on a remote HP D2D target appliance, all that is required to keep the replica identical to the source is the automatic, periodic copying and movement of the new data segments which are created during each backup. With such small amounts of data being transmitted asynchronously, lower bandwidth networks offer sufficient performance and a much lower cost solution.

HP's data replication feature includes replication bandwidth limiting functionality, restricting the amount of bandwidth being used when replicating data for even more network-efficient replication. Without replication bandwidth limiting, a replication job could use as much bandwidth as is available, potentially making other network activities unresponsive. Replication bandwidth limiting is customer configurable at the appliance level via the graphical user interface and is set as a percentage of the available network bandwidth.

The following HP D2D Backup Systems are available with replication which may be licensed by target.

D2D2502i - a total of 4 source appliances can replicate to a single D2D2502i target
D2D2504i - a total of 8 source appliances can replicate to a single D2D2504i target
D2D4000 - a total of 16 source appliances can replicate to a single D2D4000 target
D2D4106 - a total of 16 source appliances can replicate to a single D2D4106 target
D2D4112 - a total of 24 source appliances can replicate to a single D2D4112 target
D2D4312 - a total of 50 source appliances can replicate to a single D2D4312 target
D2D4324 - a total of 50 source appliances can replicate to a single D2D4312 target

See the 'Related Options - Replication licenses' section of this document for ordering and fulfillment information for Replication licenses, Replication Manager and OST Plug-ins.

Once a license has been obtained, configuring and using replication is made straightforward by the graphical user interface and configuration wizard on the HP D2D appliance.

D2D Replication Manager provides an easier way to manage a large number of devices being replicated to a central site.

Replication Manager software is available with the following replication licenses (EH991A, EH994A, EH984A, EH999A and EH985A).

In order to benefit from Replication manger, D2D backup systems require the latest firmware, which can be obtained via a free firmware upgrade by following the "Support & Drivers" link on www.hp.com/go/d2d or by following the "HP Support & Drivers" link from: www.hp.com


Symantec's Open Storage Technology (OST) is an API (Application Programming Interface) that allows third party storage devices to integrate with Symantec backup software (NetBackup) in order to offer improved management of duplicated copies of backups without the limitations of tape emulation.

With HP's OST plug-in installed on Media Servers, Symantec backup applications (i.e. NetBackup) will have visibility to replicated copies of backups on remote D2D Backup Systems. This provides seamless integration into the backup administrator's workflow. Replicated copies are tracked by the backup application; content for both copies is maintained in the local backup domain's catalog.

NOTE: Replication of data can occur between devices within the same product family i.e. between the HP D2D2500, D2D4000, D2D4112, D2D4312 and D2D4324 Backup Systems. However, replication is not supported outside this configuration. It is not possible to replicate data from the D2D2500 to the D2D100 Backup System, VLS product ranges nor to competitors' disk based backup systems with replication features.

While originally released as a virtual tape library, D2D Backup Systems are capable of supporting both VTL and NAS targets for backup applications on a single platform.

A virtual tape library (or VTL) is a disk-based solution which sits between your server and your physical tape drive/library to provide faster data backup, greater data availability and rapid restores. The D2D Backup Systems emulate both LTO tape autoloaders and libraries which are then recognized by the backup application as one or more physical tape devices. As compared to other disk-based data protection solutions, the advantages of using a virtual tape library are its ability to leverage and integrate into current tape backup environments, its ease of setup and management, and its minimal maintenance requirements.

When using the HP D2D Backup System as a NAS target, one or more file shares can be created on each system which are then used by the backup application as either CIFS targets for backup. Recognized and supported by a wide range of backup applications and integrated backup agents, using the D2D System as a NAS target provides a simple and cost-effective method to centralize and automate the backup of multiple servers in a non-tape environment.

The D2D Backup System will appear to the backup application as a NAS device The D2D Backup System should not be used as a generic file-share device and will not perform optimally if used as such as it has been designed and optimized for performing backup and hence includes data deduplication and support for low-bandwidth replication.

The OST plug-in is built upon the NAS foundation. The first step is to configure CIFS shares on the D2D Backup Systems. Next, the plug-in is installed on the Media Servers. Instead of directing backups directly to CIFS shares on the D2D Backup Systems, the backup administrator configures the Media Servers to use the OST plug-in. More importantly, deduplicated replication may be tracked within the backup application which maintains catalog information for both the local and the remote copies of backup images.

* For legacy D2D backup systems (EJ001A, EJ002A, EH938A, EH939A, EH941A, EH942A, EH999A), the addition of NAS as a target for backup is limited to the CIFS protocol, suitable for use in Windows-only environments. Earliest legacy systems used authentication models for the CIFS protocol of "no authentication" or "local user level authentication". There was no support for Microsoft Active Directory authentication. However support for Microsoft Active Directory authentication is available on legacy systems via a free firmware upgrade by following the "Support & Drivers" link on www.hp.com/go/d2d or by following the "HP Support & Drivers" link from: www.hp.com EJ001B, EJ002B, EH999B EH996A, EH998A, EH985A and EH983A support CIFS, with Microsoft Active Directory authentication and NFS protocols.

Differences between using a NAS or a VTL target for the HP D2D Backup System

For customers already familiar with or who plan to continue using tape automation in their backup environment, using VTL as a target for backup applications for the HP D2D Backup System can provide some key advantages including:

• Ensuring best backup performance.
• The ability to leverage tape automation licensing that may already be in use with your backup application.

Customers who are more familiar with using file systems, and for those customers who may be moving away from using tape backup, may find using the D2D Backup System as a NAS target provides a simpler way to configure their backup. Using the D2D System as a NAS target for backup can also provide some key advantages including:

• No need for additional backup application licensing as most mainstream backup application and integrated backup agents include support for backup to CIFS and NFS devices.
• No need for expertise in traditional backup methods as backup to a file share provides a simple method for backup.
• An easily adaptable backup methodology for remote offices where local tape backup will not be deployed and IT resources are limited.

While using the D2D Backup System as a NAS target for backup may provide a simple method for backup and recovery, there are a number of additional considerations one must be aware of when implementing this methodology including:

1. There is a restriction on the number of backups each file share can accept concurrently. This varies based on the backup application being used and what data type is being backed up. Please refer to the HP D2D Backup Systems Best Practices Guide for additional details.
2. Deduplication will occur on any backup file that is greater than 24 MB. Backup applications may also create some small files during a backup job, these will not be deduplicated in order to ensure maximum performance and random access.
3. NAS targets on the D2D system are designed to be accessed for backup as such a file may only be accessed by a single user at a time - multiple users are not permitted to access the same file simultaneously.

There are significant differences between using a general NAS device and an HP D2D Backup System with a NAS target for backup applications.

The HP ProLiant Storage Server family of NAS appliances provide general disk file share and protection for Windows environments. The HP D2D Backup Systems have been specifically designed for backup and uniquely offer:

• Easier setup, maintenance and administration of backup
• Data deduplication functionality, allowing more backup data to be retained on disk for longer
• Low-bandwidth data replication for cost-effective off-site storage

The D2D backup Systems should not be used for general purpose NAS operations such as file sharing. The HP D2D Backup System is designed for one particular usage model - as target storage device for backup applications. D2D Backup Systems include in-line data deduplication and support for low bandwidth replication (via a license) and is optimized for these features.

Using the D2D device should enable a significant reduction in the amount of data stored on physical tape, so that for example, there is no longer any need to store daily incremental backups on tape. However, HP still recommends periodic off-load to tape as the most cost-effective, energy efficient and robust solution for:

1. Long-term archival of data to meet regulatory requirements
2. Or off-site storage for disaster recovery where data replication is not an option

The frequency of copying data to tape will vary according to specific data protection requirements. Using a combination of both disk and tape can deliver all the benefits of disk for fast data backup and restore, and tape for additional levels of data protection, particularly over a period of multiple years.

When using the D2D Backup System as a target for backup, there are two ways to periodically off-load data to tape using stand-alone tape drives, autoloaders or libraries

1. For highest performance, use a separate physical tape backup. This uses the backup application to create a completely separate tape backup from the server to a physical tape drive or library in parallel to the D2D backup. However, this will require the user to periodically manage two separate backup processes (D2D on a daily basis, and both D2D and Tape where archival is being prepared).
   

For a straight-forward and easier to manage solution, and where performance is less of an issue, use backup application copy. This uses the backup application to copy cartridges or NAS file shares that have been backed up to the target D2D to a physical tape drive or library that is connected elsewhere in the storage network either directly connected to a media server or on a Fibre Channel SAN. This method may have a performance impact, as the data has to be re-assembled on the D2D for copy and performance depends on the number of streams read/copied in parallel.

Backup system for midsized data centers and as a replication target device for up to 24 remote and branch offices, the 2U D2D4112 series delivers a scalable solution from 9 to 18 TB of useable capacity using a simple and cost effective 2U capacity upgrade and speeds of up to 1.3TB/hour* for protection of up to 10.4TBs of data in an 8-hour window.. These devices automate the daily backup of multiple distributed servers through the flexibility of virtual tape library and NAS targets for backup applications.

*Actual performance is dependent upon data set type, compression levels, number of data streams, number of devices emulated and number of concurrent tasks, such as housekeeping or replication.

The HP D2D Backup Systems are supported on servers that use Microsoft Windows or Linux operating systems, including HP ProLiant, HP Integrity Servers and a variety of third-party servers.

For compatibility details on specific servers, refer to our website for the latest hardware compatibility information: http://www.hp.com/go/connect for D2D2500 D2D4000 and D2D4106 or http://www.hp.com/go/ebs for D2D4112 , D2D4312 and D2D4324.

The HP D2D Backup Systems are supported with Microsoft Windows, Linux, HP-UX and Solaris operating systems.

For more details, refer to our website for the latest information: http://www.hp.com/go/connect for D2D2500 and D2D4106 or http://www.hp.com/go/ebs for D2D4000 D2D4112,D2D4312 and D2D4324.

For the best performance, the HP D2D Backup Systems should be connected to the servers it protects via a 1Gb or 10Gb (gigabit) Ethernet network, dependent on product. It is supported on all 1Gb or 10Gb Ethernet network interface cards (NICs) and switches, dependent on product. The devices will run on either IPv4 or IPv6 networks.

The HP D2D Backup Systems are also supported on 100 base-T Ethernet networks, but performance will be severely restricted. This product is not supported on networks using slower Ethernet technology.
When using Virtual tape devices the D2D Backup Systems can communicate data over your Ethernet network using iSCSI technology:

• For Windows systems, this requires installation of the Microsoft iSCSI Initiator 2.02 (or above) software driver on each server that will be backed up to the HP D2D Backup System. This initiator is downloaded and installed from Microsoft automatically by the installation wizard and is also available via free download from the Microsoft website at: http://www.microsoft.com
• For supported Linux operating systems, a software iSCSI initiator is provided with the operating system but may need to be installed separately if not included in the initial operating system installation.

Hewlett-Packard provides a 1 year parts exchange, 1 year labor, 1 year on site, normal business hours, next business day response for HP D2D4004, D2D4009,D2D4112 and D2D4324 Backup Systems, plus 9x5 phone support for the duration of the warranty.

The D2D2500 includes a1-year, next-day, parts exchange, limited warranty for the HP plus 9x5 phone support for the duration of the warranty.

Where a Tape Drive is attached to a D2D Backup System, the tape drive carries its own separate warranty. Hewlett-Packard provides a 3-year, next-day, parts exchange, limited warranty for the HP Ultrium tape drive, plus 9x5 phone support for the duration of the warranty.

For more information about HP's Global Limited Warranty and Technical Support, visit:
ftp://ftp.compaq.com/pub/products/storageworks/warranty/321708-408.pdf

For increased uptime, productivity and ROI -HP Care Pack packaged services for Storage
These days, you need to get the most out of your storage investment-you can't afford not to. When you buy HP storage products and solutions, it's also a good time to think about what levels of service and support you may need. To help take the worry out of deploying, designing, maintaining, and managing your environment, we've designed a portfolio of service options that are as: flexible, reliable and scalable as your storage. Unlike storage-only vendors, we take a holistic approach to your entire environment, bridging storage, servers, blades, software and network infrastructures with our HP Care Pack packaged services for Storage.

Protect your business beyond the warranty
When it comes to robustness and reliability, standard warranties on today's computing equipment have matured just as the technologies have matured. Good news on some fronts-but also a source of potential problems and subsequent consequences that come from depending on standard warranties alone. Standard warranty protects against product defects and some causes of downtime- but not the business. By using a standard approach to warranty uplifts, such as HP Care Pack Services, you can reduce downtime risks and be more certain of operational consistency for both mission-critical and standard business computing. Simply put, HP Care Pack Services normalize the warranty of combined products - helping you proactively guard against unplanned downtime.

Extending warranties with HP Care Pack Services
For cost-effective upgrading or extending your standard warranty, HP Care Pack Services offer a suite of standard reactive hardware and software support services that are sold separately, or combined as with our Support Plus and Support Plus 24 services. The portfolio also provides a combination of proactive and reactive services, such as Proactive 24 Service and Critical Service. In addition, with HP Proactive Select we offer an innovative approach to service delivery that gives you the flexibility to acquire the specific proactive services you need today, then add services as your needs evolve. HP Proactive Select offers a broad set of technical or per-event type service options - including server, storage, and network, SAN device, and software, environment, installation and education services. Services that you can mix and match depending on your specific requirements, from preliminary planning and equipment delivery to installation, configuration, integration, and testing, through every level of ongoing support. Our HP Care Pack packaged services for Storage assures help when you need it most. And for many products, post-warranty HP Care Pack Services are available when your original warranty has expired.

HP Storage Services: Offering reliability, flexibility and value-just like your storage
HP Storage Services offers a full spectrum of customer care, from technology support to complex migrations to complete completely managed services. HP Factory Express provides customization, integration and deployment services for turnkey solutions. HP Education offers flexible, comprehensive training on storage networking, disk storage systems, and storage software to help your IT staff get the most out of your investments. And HP Financial solutions extend innovative financing and asset management programs to cost-effective buy, manage and eventually retire your older equipment.

HP Storage Services, the trusted business technology experts who manage your technology in action, because when technology works, business works. http://www.hp.com/hps/storage

NOTE: Care Pack Services availability may vary by product and country.

HP Care Pack Services are sold by HP and HP Authorized Service Partners:

• Services for customers purchasing from HP or an enterprise reseller are quoted using HP order configuration tools.
• Customers purchasing from a commercial reseller can find HP Care Pack Services at:
  http://www.hp.com/go/lookuptool

3-Year HP Support Plus 24

For a higher return on your storage investment, HP Support Plus 24 provides integrated hardware and software support services designed specifically for your technology. Available 24x7, this 3-year combined reactive support option delivers onsite hardware support and over-the-phone software support around-the-clock. Leverage the full strength of HP Technology Services - customers can trust the services professionals at HP to work collaboratively with them, putting our strategic and technical know-how to work across their entire infrastructure.

• Improve uptime with responsive hardware and software services
• Enjoy consistent service coverage across geographically dispersed sites
• Update HP software at a predictable cost
• Increase customer satisfaction-with no interoperability gaps

http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-6638EN.pdf

HP Installation and Startup Service for D2D Backup System

Complementing your new HP D2D Backup System, the HP Installation and Startup Service provides the necessary activities required to deploy your D2D Backup System. The service includes planning, deployment, installation verification tests (IVT) and a customer orientation session.

• Allows your IT resources to stay focused on their core tasks and priorities
• Reduces implementation time, impact and risk to your storage environment
• Helps you effectively utilize HP product by knowledge gained during onsite delivery of the service

http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA2-9557ENW.pdf

HP Backup and Recovery Solution Service

Rapid recovery from system downtime can hinge on the efficiency of your backup and recovery management environment - and on how well that environment is integrated with your storage infrastructure. But integration processes can be time-consuming and complex, and your IT resources are already stretched thin. Where can you find the expert help you need?

For fast, effective integration of your backup solution into an existing or new storage infrastructure, turn to the storage experts at HP Services. Our Backup and Recovery Solution Service (BRSS) provides end-to-end management of your backup integration process. The BRSS team works with you to analyze your business and IT environment; develop a comprehensive integration plan and timetable; design an architecture that suits your critical requirements; install backup software; implement your solution; and validate your configuration.

• By engaging HP to implement HP Data Protector, customers' IT staff can stay focused on their core tasks and priorities, resulting in less impact to your business
• Professional backup and recovery planning that aligns with customer's business needs and implementation that reduces project execution time and risk to the storage environment
• HP's expertise with backup and recovery helps ensure issues are avoided

http://h20195.www2.hp.com/V2/GetPDF.aspx/5982-7442EN.pdf

5-Year HP Support Plus 24

As an alternative to our recommended support level, for customers who need to improve uptime with responsive 24x7 product support:

HP Support Plus 24 helps you increase performance and availability with comprehensive, consistent hardware and software services. Working with your IT team, HP Services engineers deliver onsite hardware support and over-the-phone software support around-the-clock 365 days per year. Service coverage encompasses HP products and selected multivendor hardware and software.

In addition, this convenient HP Care Pack packaged service makes software updates available to you at substantial savings.

Choose Support Plus 24 when you need to:

• Improve uptime with responsive hardware and software services available anytime
• Cost-effectively obtain expert 24x7 multivendor hardware and software support
• Enjoy consistent service coverage across geographically dispersed sites
• Update HP and selected third-party software at a predictable cost
• Take advantage of subscription savings on software updates

http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-6638EN.pdf

HP eSupport is a portfolio of technology-based services that assist you with managing your business environment - from the desktop to the data center.

Support Portal
The HP support portal provides one-stop access to the information, tools and services you need to manage the daily operations of your IT environment.

Features include:

• Access to self-solve tools (including search technical knowledge base)
• Efficient logging and tracking of support cases
• Collaboration with other business and IT professionals
• Download of patches and drivers
• Access to diagnostic tools
• Proactive notification of relevant information

Access to certain features of the support portal requires an HP service agreement. To access the support portal, visit: http://www.hp.com/support

Consider education as an integral part of your strategy to get the best return on investment for your HP storage solution. HP offers a variety of training courses on storage software, networking, archiving and disk storage systems. Our classes are available in many delivery modalities from traditional instructor-led courses at one of our 80 training centers worldwide to on-site training customized to your needs or online. www.hp.com/learn/storage

HP Services continues to be recognized for service and support excellence by customers, partners, industry organizations and publications around the world. Recent honors and award reflect our services team's dedications, technical expertise, professionalism and uncompromising commitment to customer satisfaction. For a list of all our awards, please visit:
http://h20219.www2.hp.com/services/cache/433028-0-0-225-121.htm

For more information about HP Care Pack Services for Storage, please visit: http://www.hp.com/hps/storage

• These licenses enable an appliance to host replication target libraries. (No license is required for appliances which only act as replication sources)
• Licensing is "per appliance" i.e. A single license is required to enable an appliance to host as many replication target libraries as it is capable of
• Licenses are delivered via www.webware.hp.com and are node-locked by appliance serial number (and are not transferable)
• Licenses also include an account providing authorization to download the HP D2D Replication Manager software which provides an easier way to manage a large number of devices being replicated across numerous sites.
• Download instructions of the D2D Replication Manager are included when the replication license is downloaded
• This account license also provides authorization to download the HP OST Plug-in which enables NetBackup to manage deduplicated replication between D2D appliances. Two replication licenses are required to use the OST Plug-in.
• Total number of source appliances that can replicate into a single target appliance is as follows:
  • D2D4324 target supports up to 50 source D2D appliances
  • D2D4312 target supports up to 50 source D2D appliances
  • D2D4112 target supports up to 24 source D2D appliances
  • D2D4106i target supports up to 24 source D2D appliances
  • D2D4106fc target supports up to 24 source D2D appliances
  • D2D2504i target supports up to 8 source D2D appliances
  • D2D2502i target supports up to 4 source D2D appliances

NOTE: Replication Manager software is available with the following replication licenses (EH991A, EH994A, EH984A, EH999A and EH985A). In order to benefit from Replication manger, D2D backup systems require the latest firmware, which can be obtained via a free firmware upgrade by following the "Support & Drivers" link on www.hp.com/go/d2d or by following the "HP Support & Drivers" link from: www.hp.com

Power Requirements (per power supply)

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The information contained herein is subject to change without notice.

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For hard drives, 1 GB = 1 billion bytes. Actual formatted capacity is less.