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Better Technology, Better Performance and Better Support

»  Purchasing
»  Services and Support
»  RHEL AP bundled with HP ICE-LINUX
»  RHEL Media & Subscriptions for ProLiant Servers
»  RHEL Subscriptions for ProLiant Servers
»  RHEL VMware Subscriptions for ProLiant Servers
»  RHEL & HP ICE-LX Subscriptions for ProLiant Servers
»  HP RHEL High Performance Computing Subscriptions
»  RHEL Products for Integrity Servers
»  HP & Red Hat Product Demo
»  Integrity Servers - Linux Support and Certification Matrix
»  ProLiant Servers - Linux Support and Certification Matrix


Product information

» Overview & Features
» Key benefits
» Questions & Answers
» How to buy
» Regional Contact and Buy Information

Purchasing

For more information on purchasing RHEL from HP, select your preferred method of purchasing below:

ProLiant Servers
Buy RHEL from HP with a ProLiant Server:
    » BladeSystem Server
    » DL Server
    » ML Server
    » SL Server

» Buy RHEL as an option after a purchase of a ProLiant Server

Integrity Servers
Buy RHEL from HP with an Integrity Server:
    » BladeSystem Servers
    » Integrity Servers

Services and Support

Services and Support on Red Hat Enterprise Linux
HP Services professionals focus on your specific needs, relying on our industry-standard technical expertise as well as our global capabilities to deliver the level of adaptability you require. Our close partnership with Red Hat and application providers bring innovative, industry-leading solutions to resolve your ever-changing IT challenges. HP's flexible Support Services, worldwide network of service partnerships, management tools, and education services give you more choices for designing and deploying a solution that addresses your unique needs.

Software Technical Support services
HP software support services help you improve the performance and availability of Red Hat Enterprise Linux software. Convenient HP Care Pack Services packages give your IT team direct access to experienced HP Response Center engineers, for reliable advice on issues such as software features and use, problem diagnosis and resolution, and software-defect identification.

Features include:
  • Telephone problem diagnosis and support
  • Speedy access to technical resources
  • Software operational support
  • Installation advisory support
  • Remote access for problem investigation
  • Problem isolation
  • Problem analysis and resolution
  • Escalation management
  • Three levels of engineering support
  • Third level engineering support from Red Hat, if required
  • 9x5 or 24x7 coverage window
  • Maximum 2-hour response
  • Electronic software information
Integrated hardware and software support services
HP Support Plus 24 delivers comprehensive, multi-vendor hardware and software services for Red Hat Linux environments. Working with your IT team, HP Services engineers deliver four-hour response onsite hardware support and over-the-phone software support 24x7x365. Established escalation procedures enlist specialized expertise from HP and selected third-party hardware and software vendors.

For more information, visit the Red Hat Enterprise Linux Services section of Operating System Services.

HP Renewal Process
Customers who have purchased Linux subscriptions and support directly from HP, will automatically be notified 90-120 days prior to contract expiration to renew their services. Once the services have been renewed, the customer will be sent renewed entitlements to their RHEL subscriptions, a letter confirming support has been renewed, and instructions for obtaining support.

Customers who have purchased Linux subscriptions and support via a channel partner should be approached by their channel partner to renew Linux subscriptions and support. However, if a customer would like to renew directly with HP they have the option on renewing online or by contacting HP directly:
  » Online HP RHEL Renewal
  » United States
  » Outside of USA

RHEL Products for ProLiant Servers


RHEL AP bundled with HP ICE-LINUX - HP Support Included
Product SKU's Operating System Socket Media RHN Subscription Description HP Support Included Supported Servers
TC279A Red Hat Enterprise Server Advanced Platform (RHELAP) Unlimited No 1 Year RHEL Unlimited Sockets Standard(9x5 unlimited telephone support); No Media; 1 year Subscription to the Red Hat NetWork; Not Pre-installed on the server Yes - 1-Year 9x5 STS Included Supported servers
TC280A Red Hat Enterprise Server Advanced Platform (RHELAP) Unlimited No 3 Years RHEL Unlimited Sockets Standard(9x5 unlimited telephone support); No Media; 3 year Subscription to the Red Hat NetWork; Not Pre-installed on the server Yes - 3 Year 9x5 STS Included Supported servers
TC206A Red Hat Enterprise Server Advanced Platform (RHELAP) Unlimited No 1 Year RHEL Unlimited Sockets Standard(24x7 unlimited telephone support); No Media; 1 year Subscription to the Red Hat NetWork; Not Pre-installed on the server Yes - 1-Year 24x7 STS Included Supported servers
TC207A Red Hat Enterprise Server Advanced Platform (RHELAP) Unlimited No 3 Years RHEL Unlimited Sockets Standard(24x7 unlimited telephone support); No Media; 3 year Subscription to the Red Hat NetWork; Not Pre-installed on the server Yes - 3 Year 24x7 STS Included Supported servers

Red Hat Enterprise Linux Media Kit - RHEL 4 & RHEL 5
Product SKU's Operating System Socket Standard/ Premium Media RHN Subscription Support
445217-B21 RHEL 4 ES or 1-2 Socket N/A Yes Red Hat Enterprise Linux 4 Media Kit; This media kit is only for Red Hat Enterprise Linux (RHEL ES) or Red Hat Enterprise Linux 1-2 Sockets Supported servers
452561-B21 RHEL5 ALL N/A Yes Red Hat Enterprise Linux 5 Media Kit; This media kit covers both Red Hat Enterprise Linux (RHEL 1-2 Sockets and Red Hat Enterprise Server Advanced Platform (RHELAP) Supported servers

Red Hat Enterprise Linux Part Nos - HP Support Included
Product SKU's Operating System Per Socket ** Media RHN Subscription Description HP Support Included Supported Servers
445215-B21 Red Hat Enterprise Server Advanced Platform (RHELAP)* Unlimited No 1 Year RHEL Unlimited Sockets Standard(9x5 unlimited telephone support); No Media; 1 year Subscription to the Red Hat NetWork; Not Pre-installed on the server Yes - 1-Year 9x5 STS Included Supported servers
445216-B21 Red Hat Enterprise Server Advanced Platform (RHELAP)* Unlimited No 3 Year RHEL Unlimited Sockets Standard(9x5 unlimited telephone support); No Media; 3 year Subscription to the Red Hat NetWork; Not Pre-installed on the server Yes - 3 Year 9x5 STS Included Supported servers
445213-B21 Red Hat Enterprise Server Advanced Platform (RHELAP)* Unlimited No 1 Year RHEL Unlimited Sockets Premium(24x7 unlimited telephone support); No Media; 1 year Subscription to the Red Hat NetWork; Not Pre-installed on the server Yes - 1 -Year 24x7 STS Included Supported servers
445214-B21 Red Hat Enterprise Server Advanced Platform (RHELAP)* Unlimited No 3 Year RHEL Unlimited Sockets Premium(24x7 unlimited telephone support); No Media; 3 year Subscription to the Red Hat NetWork; Not Pre-installed on the server Yes - 3 -Year 24x7 STS Included Supported servers
445209-B21 Red Hat Enterprise (RHEL)* 1-2 No 1 Year RHEL 1-2 Sockets Standard(9x5 unlimited telephone support); No Media; 1 year Subscription to the Red Hat NetWork; Not Pre-installed on the server Yes - 1-Year 9x5 STS Included Supported servers
445210-B21 Red Hat Enterprise (RHEL)* 1-2 No 3 Year RHEL 1-2 Sockets Standard; No Media; 3 Year Subscription only access the Red Hat Network; Not Pre-installed on the server Yes - 3-Year 9x5 STS Included Supported servers
445211-B21 Red Hat Enterprise (RHEL)* 1-2 No 1 Year RHEL 1-2 Sockets; Premium(24x7 unlimited telephone support); No Media; 1 year Subscription to the Red Hat NetWork; Not Pre-installed Yes - 1-Year 24x7 STS Included Supported servers
445212-B21 Red Hat Enterprise (RHEL)* 1-2 No 3 Year RHEL 1-2 Sockets; Premium(24x7 unlimited telephone support); No Media; 3 year Subscription to the Red Hat NetWork; Not Pre-installed Yes - 3 -Year 24x7 STS Included Supported servers

Red Hat Enterprise Linux Part Nos - HP Support Included - RHEL for VMware
Product SKU's Operating System Per Socket ** Media RHN Subscription Description HP Support Included Supported Servers
578055-B21 RHEL 1-2 Sockets No 1 Year RHEL for VMware (4 guests) 9x5 1 yr Yes - 1-Year 9x5 STS Included Supported servers
578056-B21 RHEL 1-2 Sockets No 3 Year RHEL for VMware (4 guests) 9x5 3 yr Yes - 3 Year 9x5 STS Included Supported servers
578057-B21 RHEL 1-2 Sockets No 1 Year RHEL for VMware (4 guests) 24x7 1 yr Yes - 1 -Year 24x7 STS Included Supported servers
578058-B21 RHEL 1-2 Sockets No 3 Year RHEL for VMware (4 guests) 24x7 3 yr Yes - 3 -Year 24x7 STS Included Supported servers
578059-B21 RHELAP Unlimited No 1 Year RHEL AP for VMware (10 guests) 9x5 1 yr Yes - 1-Year 9x5 STS Included Supported servers
578060-B21 RHELAP Unlimited No 3 Year RHEL AP for VMware (10 guests) 9x5 3 yr Yes - 3-Year 9x5 STS Included Supported servers
578061-B21 RHELAP Unlimited No 1 Year RHEL AP for VMware (10 guests) 24x7 1 yr Yes - 1-Year 24x7 STS Included Supported servers
578062-B21 RHELAP Unlimited No 3 Year RHEL AP for VMware (10 guests) 24x7 3 yr Yes - 3 -Year 24x7 STS Included Supported servers

Red Hat Enterprise Linux for High Performance Computing (HPC) on ProLiant - HP Support Not Included
Product SKU's Operating System Per Socket ** Media RHN Subscription Description HP Support Included Supported Servers
443934-B21 RHEL 8 Pack; 1-2 Sockets No 1 Year RHEL HPC 8 Pack; 1-2 Sockets; 1 Year subscription; HP support NOT included No Supported servers
443935-B21 RHEL 8 Pack; 1-2 Sockets No 3 Year HPC 8 Pack; 1-2 Sockets; 3 Year subscription; HP support NOT included No Supported servers
443934-B21 RHEL 8 Pack - 1-2 Sockets No 1 Year RHEL HPC 8 Pack; 1-2 Sockets; 1 Year subscription; HP support NOT included No Supported servers
443936-B21 RHEL 8 Pack – 4 Sockets No 1 Year RHEL HPC 8 Pack; 4 Sockets; 1 Year subscription; HP support NOT included No Supported servers
443937-B21 RHEL 8 Pack – 4 Sockets No 3 Year RHEL HPC 8 Pack; 4 Sockets; 3 Year subscription; HP support NOT included No Supported servers
443938-B21 RHEL Single Node – 1-2 Sockets No 1 Year RHEL HPC Single Node; 1-2 Sockets; 1 Year subscription; HP support NOT included No Supported servers
443939-B21 RHEL Single Node – 1-2 Sockets No 3 Year RHEL HPC Single Node; 1-2 Sockets; 3 Year subscription; HP support NOT included No Supported servers
443940-B21 RHEL Single Node – 4 Sockets No 1 Year RHEL HPC Single Node; 4 Sockets; 1 Year subscription; HP support NOT included No Supported servers
443941-B21 RHEL Single Node – 4 Sockets No 3 Year RHEL HPC Single Node; 4 Sockets; 3 Year subscription; HP support NOT included No Supported servers

RHEL Products for Integrity Servers

Product SKUs Red Hat Enterprise Linux 1-2 socket subscription (license andSupport)
BA823A Includes OS software update subscription/entitlement and HP phone-in support. Product BA822A must be ordered for media kit otherwise OS will need to be downloaded from Red Hat Network.
  195 1-2 socket 1 y 9x5 OS License and HP Support
  124 1-2 socket 1 y 7x24 OS License and HP Support
  395 1-2 socket 3 y 7x24 OS License and HP Support
  324 1-2 socket 3 y 7x24 OS License and HP Support
Product SKUs Red Hat Enterprise Linux Advanced Platform subscription (license and support)
BA824A Includes OS software update subscription/entitlement and HP phone-in support. Product BA822A must be ordered for media kit otherwise OS will need to be downloaded from Red Hat Network.
  195 1 y 9x5 OS License and HP Support
  124 1 y 7x24 OS License and HP Support
  395 3 y 9x5 OS License and HP Support
  324 3 y 7x24 OS License and HP Support
Product SKUs Red Hat Enterprise Linux Media
BA822A Includes media kit. If this media product is NOT ordered, customer must download Red Hat OS directly from Red Hat.
  0D1 OS Preload on server disc (along with Media kit)
  AJR Media Kit only
  501 RHEL 5 Update 1
  462 RHEL 4 Update 6 for servers with 2 socket
  46L RHEL 4 Update 6 for servers with > than 2 sockets

HP & Red Hat Product Demo

View our flash demo and learn:
  • Why buy your RHEL subscription from HP
  • What the customer receives once they buy from HP
  • How do customers register at the Red Hat Network
  • What is HP's Subscription Renewal process
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