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SUSE® LINUX Enterprise Server for HP ProLiant, Bladesystem & Integrity Servers

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Better Technology, Better Performance and Better Support

»  Purchasing
»  Services and Support
»  SLES Products for HP ProLiant Servers
»  HP SLES High Performance Computing Subscriptions – ProLiant Servers
»  SLES Products for Integrity Servers
»  HP & SUSE Product Demo
»  Integrity Servers - Linux Support and Certification Matrix
»  HP ProLiant Servers - Linux Support and Certification Matrix


Product information
» Overview & Features
» Key benefits
» Questions & Answers
» How to buy
QuickSpecs
  HP ProLiant SLES
  Worldwide: » HTML » PDF
  N. America: » HTML » PDF
  Integrity SLES
  Worldwide: » HTML » PDF
  N. America: » HTML » PDF
Support
» Software & Drivers

Purchasing
For more information on purchasing SLES from HP, select your preferred method of purchasing below:

HP ProLiant Servers
Buy SLES from HP with a HP ProLiant Server:
    » BladeSystem Server
    » DL Server
    » ML Server

» Buy SLES as an option after a purchase of a HP ProLiant Server

Integrity Servers
Buy SLES from HP with an Integrity Server:
    » BladeSystem Servers
    » Integrity Servers

SLES Products for HP ProLiant Servers
Services and Support on SUSE Enterprise Linux
HP Services professionals focus on your specific needs, relying on our industry-standard technical expertise as well as our global capabilities to deliver the level of adaptability you require. Our close partnership with Novell and application providers bring innovative, industry-leading solutions to resolve your ever-changing IT challenges. HP's flexible Support Services, worldwide network of service partnerships, management tools, and education services give you more choices for designing and deploying a solution that addresses your unique needs.

Software Technical Support services
HP software support services help you improve the performance and availability of SLES software. Convenient HP Care Pack Services packages give your IT team direct access to experienced HP Response Center engineers, for reliable advice on issues such as software features and use, problem diagnosis and resolution, and software-defect identification.

Features include:
  • Telephone problem diagnosis and support
  • Speedy access to technical resources
  • Software operational support
  • Installation advisory support
  • Remote access for problem investigation
  • Problem isolation
  • Problem analysis and resolution
  • Escalation management
  • Three levels of engineering support
  • Third level engineering support from SUSE, if required
  • 9x5 or 24x7 coverage window
  • Maximum 2-hour response
  • Electronic software information
Integrated hardware and software support services
HP Support Plus 24 delivers comprehensive, multi-vendor hardware and software services for SUSE Linux environments. Working with your IT team, HP Services engineers deliver four-hour response onsite hardware support and over-the-phone software support 24x7x365. Established escalation procedures enlist specialized expertise from HP and selected third-party hardware and software vendors.

For more information, visit the Novell Services section of this site www.hp.com/go/slesservices

HP Renewal Process
To compliment the SUSE Linux Subscriptions, the following Care Pack support offerings are available to provide customers with Software Technical Support. A full range of support services are available for this software bundle including basic support through mission critical services. View a complete description of services for Linux base solutions.

Customers who have purchased Linux subscriptions and support directly from HP, will automatically be notified 90-120 days prior to contract expiration to renew their services. Once the services have been renewed, the customer will be sent renewed entitlements to their SLES subscriptions, a letter confirming support has been renewed, and instructions for obtaining support.

Customers who have purchased Linux subscriptions and support via a channel partner should be approached by their channel partner to renew Linux subscriptions and support. However, If a customer would like to renew directly with HP, they may contact HP using contacts information provided below.

  » Online HP SLES Renewal
  » United States
  » Outside of USA

SLES Products for HP ProLiant Servers
Quick, easy to order service.

Media Kit
Your SUSE Linux Enterprise Server 10 Operating System comes in a single Media kit that contains:
  • 1 DVD for each x86 & AMD64 and Intel64
  • 4 CD for each x86 & AMD64 and Intel64
  • 1 SUSE Linux Enterprise Server 10 manual guide
Subscription Card
You can purchase a subscription card with or without a media kit. The subscription card entitles you to access the Novell Customer Centre whereby you can download the SLES operating system.

You can purchase either a 1 or 3 year subscription.

This Protection Registration Card enables access to the product updates (Novell Customer Center). You must provide the codes listed on the card at the following web site: www.novell.com/reg


SLES Part Nos - No Media; HP Linux Software Support Included
Product SKU's Operating System Subscription Entitlement Processors Media Kit Full Description HP SW Support Included Supported HP ProLiant Servers
452562-B21 Download any SUPPORTED SLES by HP & Novell from the SUSE Portal 1 year subscription 1-32 CPU No HP ProLiant Servers & BladeSystem Servers (x86 32/64bit); 1 Year Subscription Only; No Media 9x5 Software Telephone Support; if you would like incident based support contact your HP Sales Representative List of HP ProLiant Servers
*452563-B21 Download any SUPPORTED SLES by HP & Novell 3 year subscription 1-32 CPU No HP ProLiant Servers & BladeSystem Servers (x86 32/64bit); 3 Year Subscription Only; No Media 9x5 Software Telephone Support; if you would like incident based support contact your HP Sales Representative List of HP ProLiant Servers
*452564-B21 Download any SUPPORTED SLES by HP & Novell 1 year subscription 1-32 CPU No *HP BladeSystem Servers (non Integrity Servers) (x86 32/64bit); 1 Year Subscription Only; No Media 9x5 Software Telephone Support; if you would like incident based support contact your HP Sales Representative List of HP ProLiant Servers
*452565-B21 Download any SUPPORTED SLES by HP & Novell 3 year subscription 1-32 CPU No *HP BladeSystem Servers (non Integrity Servers) (x86 32/64bit); 3 Year Subscription Only; No Media 9x5 Software Telephone Support; if you would like incident based support contact your HP Sales Representative List of HP ProLiant Servers
456041-B21 Download any SUPPORTED SLES by HP & Novell from the SUSE Portal 1 year subscription 1-32 CPU No HP ProLiant Servers & BladeSystem Servers (x86 32/64bit); 1 Year Subscription Only; No Media 24x7 Software Telephone Support; if you would like incident based support contact your HP Sales Representative List of HP ProLiant Servers
456042-B21 Download any SUPPORTED SLES by HP & Novell 3 year subscription 1-32 CPU No HP ProLiant Servers & BladeSystem Servers (x86 32/64bit); 3 Year Subscription Only; No Media 24x7 Software Telephone Support; if you would like incident based support contact your HP Sales Representative List of HP ProLiant Servers
*456043-B21 Download any SUPPORTED SLES by HP & Novell 1 year subscription 1-32 CPU No *HP BladeSystem Servers (non Integrity Servers) (x86 32/64bit); 1 Year Subscription Only; No Media 24x7 Software Telephone Support; if you would like incident based support contact your HP Sales List of HP ProLiant Servers
*456044-B21 Download any SUPPORTED SLES by HP & Novell 3 year subscription 1-32 CPU No *HP BladeSystem Servers (non Integrity Servers) (x86 32/64bit); 3 Year Subscription Only; No Media 24x7 Software Telephone Support; if you would like incident based support contact your HP Sales List of HP ProLiant Servers

* HP & Novell gives customers the choice of either buying a SUSE subscription license for each blade server or buying a SUSE subscription license for the entire Blade Chassis.
  • If customer chooses to buy a SUSE license for each single blade then the regular server price sku applies since single blades are servers.
  • On the other hand, the SUSE Chassis subscription license is calculated by ((Max# blades per Chassis) x (regular server price) divided by 2. The Blade Chassis can run SLES on all the blade servers that the chassis can hold.
Therefore if a customer is populating more than 1/2 of the available chassis slots with SUSE blade servers, then the Blade Chassis license is the way to go. If the customer is only installing one or two SUSE blade servers and using the other chassis slots for other blades like Red Hat or Windows or any other kind of blade then the individual SUSE license for each server makes better sense.


SLES for High Performance Computing (HPC) on ProLiant - HP Support Not Included
Product SKU's Operating System Per Socket ** Media Novell Customer Center Subscription Description HP Support Included Supported Servers
431123-B21 SLES 8 pack - x64 ALL No 1 Year RHEL HPC 8 Pack; x64 ALL; 1 Year subscription; HP support NOT included No Supported servers
431127-B21 SLES Add on 8 Pack; x64 ALL No 1 Year RHEL HPC Add on 8 Pack; x64 ALL; 1 Year subscription; HP support NOT included No Supported servers
431128-B21 SLES 8 Pack – x64 ALL No 3 Year RHEL HPC 8 Pack; x64 ALL; 3 Year subscription; HP support NOT included No Supported servers
431129-B21 SLES Add on 8 Pack – x64 ALL No 3 Year RHEL HPC 8 Add on 8 Pack; x64 ALL; 3 Year subscription; HP support NOT included No Supported servers

Novell SUSE Linux Enterprise Server 10 -MEDIA ONLY
Product SKU's Operating System License to SUSE Linux Portal Processors Media Description Support
416064-B21 SLES 10 N/A N/A Yes SLES 10 Media Only Supported servers


SLES Products for Integrity Servers
Product SKUs SUSE Linux Enterprise Server Subscription License
BA828A Includes subscription license/entitlement for OS software updates from Novell Customer Center. Also includes HP phone-in support. Product BA827A must be ordered for media kit otherwise customer will need to download OS from the Novell Customer Center.
  195 1-32 socket 1 y 9x5 OS License and HP Support
  124 1-32 socket 1 y 7x24 OS License and HP Support
  395 1-32 socket 3 y 9x5 OS License and HP Support
  324 1-32 socket 3 y 7x24 OS License and HP Support
Product SKUs SUSE LINUX Enterprise Server Media
BA827A Includes media kit. If product BA827A is not ordered for media kit then customer will need to download OS from the Novell Customer Center .
  B01 Ship with system
  090 SLES Version 9
  101 SLES Version 10 Service Pack 1
  AJR DVD Media Kit
  0D1 OS Preload and Media kit

HP & SLES Hat Product Demo
View our Flash demo and learn:
  • Why buy your SLES subscription from HP
  • What the customer receives once they buy from HP
  • How do customers register at the Novell Customers Care
  • What is HP's Subscription Renewal process
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