| What's new |
| Q1. |
What is the new option for the MSA500? |
| A1. |
The 4-Port Shared Storage Module with Smart Array Multipath Software.
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| Q2. |
What are the main features of the new option? |
| A2. |
- SSP functionality (now available also on the 2-Port base unit also)
- Smart Array Multipath software
- 4-Port Shared Storage Module
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| Q3. |
Q3. Does the 4-Port Shared Storage Module and the Smart Array Multipath ship together? |
| A3. |
Yes. The Smart Array Multipath software is included with the 4-Port Shared Storage Module at no additional cost to the customer.
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| General |
| Q1. |
What is the part number for the 4-Port Shared Storage Module and Smart Array Multipath software? |
| A1. |
292944-B21
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| Q2. |
How many busses are there in the 4-Port Shared Storage Module? |
| A2. |
There are two busses: A and B clearly marked on the module. When using Smart Array Multipath configuration, make sure to cable each host servers to both busses. |
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| Service and Support |
| Q1. |
What Is the warranty on the 4-Port Shared Storage Module? |
| A1. |
The option will assume either the remainder of the warranty of the MSA500 it is installed in or one year from the date of purchase, whichever is greater. |
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| Configuration |
| Q1. |
Can I use RSO with 4-Port Shared Storage Module? |
| A1. |
No. RSO will function properly only on the 2-Port Shared Storage Module that ships standard with the MSA500.
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| Q2. |
Can I have multiple clusters (two 2-node clusters) with the 4-Port Shared Storage Module? |
| A2. |
No, only one 2 node cluster may be deployed even when using the 4-Port Shared Storage units.
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| Q3. |
Where can I find all the configuration possibilities for the MSA500? |
| A3. |
You can find it in the MSA500 User Guide and the 4-Port Shared Storage Module User Guide.
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| Q4. |
Can I deploy an AIT or DAT tape drive for backup when using the 4-Port Shared Storage Module? |
| A4. |
The MSA500 supports the HP Universal AIT and DAT tape drives, with W2K and NT with Veritas Backup Executive as the backup application. When using the 4 Port Module for DAS (Direct Attach Storage), you may also use CA-ARCserver and HP-data protector as the backup application.
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