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There is a version conflict between certain revisions of the
Mainboard, I/O module, ARC firmware, and Windows NT 4.0 HAL files
that can cause your system to malfunction. Therefore, if you run
Windows NT on any of the following systems, you must upgrade your
ARC firmware to version 4.50 or later, and update your Windows NT
4.0 HAL files to the version posted on Digital's WWW site. The
systems affected are:
- AlphaServer 2000 4/xxx and 5/xxx
- AlphaServer 2100 4/xxx and 5/xxx
- AlphaServer 2100A 4/xxx and 5/xxx
The methods you use to update the firmware and HAL are
different depending on whether:
- Windows NT 4.0 is already installed.
- You are performing a fresh install of Windows NT 4.0.
- You are upgrading from Windows NT 3.51 to 4.0.
- You have just replaced your I/O module or mainboard, and
your system will not boot the ARC firmware.
Please observe that:
- If you are already running ARC firmware 4.50 or later,
you can skip the steps in the instructions related to
upgrading the firmware. The ARC firmware version
currently installed in your system is displayed on the
ARC Boot screen.
- If you are running ARC firmware 4.50 or later, do not
downgrade to an earlier revision.
Upgrading the HAL and Firmware on Systems with Windows NT
Already Installed
If you already have Windows NT 4.0 installed (but
you are not upgrading Windows NT), follow these steps to upgrade
the HAL and firmware files:
Note: You will need a blank formatted diskette for
this procedure.
1. On the WWW, go to the URL: http://h18000.www1.hp.com/support/files/alphant/firmware/index.html
2. Select the link to your system as appropriate.
3. Download the ARC firmware 4.50 or later .ZIP file, as well
as the Windows NT 4.0 HAL .ZIP file.
4. Unzip the firmware files into an empty temporary directory
on your hard disk.
5. Unzip the HAL files into a separate empty temporary
directory on your hard disk.
6. Open File Manager or Explorer, and select the OS directory
on your system partition. The system partition is usually drive
D:.
7. Within the OS directory, select the WINNT40 directory.
If you do not see any files in the righthand pane, change the
File Manager or Explorer settings as appropriate to show all
files and file extensions. These files normally have the hidden,
system, and read-only attributes set.
8. In your OS\WINNT40 directory rename the HAL.DLL file to
HAL.OLD.
9. Copy the .DLL file from the temporary directory on your
hard disk into the directory containing the HAL.OLD file, and
rename the file you copied to HAL.DLL.
10. Copy the FWUPDATE.EXE file from the temporary directory
containing the unzipped ARC firmware files to an empty formatted
diskette.
11. Shutdown and restart your system.
12. Follow the steps in the Updating the Firmware section to
complete the upgrade process.
Your upgrade is now complete.
Installing the Upgraded HAL and Firmware Files on a Fresh
Install of Windows NT 4.0
If you performing a first time installation of
Windows NT 4.0, follow these steps to install the updated HAL and
firmware files:
Note: You will need 2 blank formatted diskettes for
this procedure.
1. On the WWW, go to the URL: http://h18000.www1.hp.com/support/files/alphant/firmware/index.html
2. Select the link to your system as appropriate.
3. Download the ARC firmware 4.50 or later .ZIP file, as well
as the Windows NT 4.0 HAL .ZIP file.
4. Unzip the firmware files into an empty temporary directory
on your hard disk.
5. Unzip the HAL files into a separate empty temporary
directory on your hard disk.
6. Copy the FWUPDATE.EXE file from the temporary directory
containing the unzipped firmware files to an empty formatted
diskette.
7. Copy the files from the temporary directory containing the
unzipped HAL files to a blank formatted diskette.
8. Shutdown and restart your system.
9. Follow the steps in the Updating the Firmware section to
complete the firmware upgrade process.
10. Your firmware upgrade is now complete. When prompted,
restart your system.
11. Begin Windows NT installation. When prompted for your
system type, select "Other" and insert the diskette
containing the updated HAL files (that you copied in step 7) into
the disk drive. Press Enter twice to select and confirm that you
want to install the files from the diskette.
12. Proceed with the remainder of the Windows NT installation
normally.
Installing the Upgraded HAL and Firmware Files When Upgrading
from Windows NT 3.51 to 4.0
If you already have Windows NT 3.51 installed, and
are upgrading to Windows NT 4.0, follow these steps to upgrade
the HAL and firmware files:
Note: You will need 2 blank formatted diskettes for
this procedure.
1. On the WWW, go to the URL: http://h18000.www1.hp.com/support/files/alphant/firmware/index.html
2. Select the link to your system as appropriate.
3. Download the ARC firmware 4.50 or later zip file, as well
as the Windows NT 4.0 HAL zip file. 4. Unzip the firmware files
into an empty temporary directory on your hard disk.
5. Unzip the HAL files into a separate empty temporary
directory on your hard disk.
6. Copy the files from the temporary directory containing the
unzipped HAL files to a blank formatted diskette.
7. Copy the FWUPDATE.EXE file from the temporary directory
containing the unzipped firmware files to an empty formatted
diskette.
8. Shutdown and restart your system.
9. Follow the steps in the Updating the Firmware section to
complete the upgrade process.
10. Your firmware upgrade is now complete. When prompted,
restart your system.
11. Begin Windows NT 4.0 installation. When prompted for your
system type, select "Other" and insert the diskette
containing the updated HAL files into the disk drive. Press Enter
twice to select and confirm that you want to install the files
from the diskette.
12. Proceed with the remainder of the Windows NT 4.0
installation normally.
Installing the Upgraded HAL/Firmware Files if Your System
Will Not Boot After an I/O Module or Mainboard Replacement
Note: You will need a second, working Alpha system
to complete these steps.
Note: You will need a blank formatted diskette for
this procedure.
1. On the WWW, go to the URL: http://h18000.www1.hp.com/support/files/alphant/firmware/index.html
2. Select the link to your system as appropriate.
3. Download ARC firmware 4.50 or later, as well as the Windows
NT 4.0 HAL.
4. Unzip the HAL files into a temporary directory on your hard
disk.
5. Unzip the firmware files into a separate temporary
directory on your hard disk.
6. Copy the FWUPDATE.EXE file from the temporary directory
containing the unzipped firmware files to an empty formatted
diskette.
7. Insert the firmware update diskette into the disk drive of
the non-working system.
8. Press in the Halt switch on your system console, and shut
down and restart your system. Your system will reboot into the
SRM firmware console.
9. At the command prompt, type the following 2 commands. Press
Enter after each command. cat fat:fwupdate.exe > pmem:300000
jtopal 300000
10. Once the firmware update image has been loaded, you will
be prompted with the following query, "If you have a floppy
containing option firmware, Please insert it now and hit
<return> when ready." Press Enter.
11. At the UPD> prompt, type update and press Enter. You
are prompted to confirm the update. Type y and press Enter. Your
firmware upgrade is now complete. When prompted, restart your
system.
12. Open File Manager or Explorer, and select the OS directory
on your system partition. The system partition is usually drive
D:.
13. Within the OS directory, select the WINNT40 directory. If
you do not see any files in the righthand pane, change the File
Manager or Explorer settings as appropriate to show all files and
file extensions. These file normally have the hidden, system, and
read-only attributes set.
14. In your OS\WINNT40 directory rename the HAL.DLL file to
HAL.OLD.
15. Copy the .DLL file from the temporary directory on your
hard disk into the directory containing the HAL.OLD file, and
rename the file you copied to HAL.DLL.
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