Advanced HP Session Allocation Manager (SAM) Configuration and Troubleshooting

Course information

Certification

Other training resources

Partners: To register online for this course, call 1.800.732.5741, Option 4 (U.S.) or 1.800.392.7024, Option 4 (Canada).

Customers / End-Users: To register for this course please call 1.800.472.5277 (US) or 1.800.392.7024, Option 4 (Canada).

HP Employees: To register by phone, call 1.800.732.5741, Option 4 (U.S.) or 1.800.392.7024, Option 4 (Canada).

This instructor led training course covers the advanced configuration and troubleshooting of the HP Session Allocation Manager (SAM) software in an HP Blade Workstation or Consolidated Client Infrastructure (CCI) solution. While the concepts presented here may be applicable to other environments in which RGS may be used, all course labs will involve one of these two environments. Be sure to check with your training manager or the course scheduler to ensure that the delivery you choose covers the target environment that you support.

Typical audience roles are solution architects, technical sales support, and service/support engineers. Attendees should have prior experience with HP SAM, and should have attended at least one full solution training course on the CCI or HP Blade Workstation solution. Attendees should already know how to install and use the specific solution upon which they are supporting HP SAM. See the Prerequisites section for further details.

• Describe the installation options available for HP SAM
• Describe the options available from the HP SAM Web Console
• Configure the HP SAM Clients
• Install and configure a Smart Card Reader
• Describe the database backup options
• List the recommended performance tuning options
• Describe HP SAM security options
• Describe HP SAM troubleshooting steps

• HP Blade Workstation Solution Instructor Led Training for Pre-Sales, Course 00051579
• HP Blade Workstation Solution Instructor Led Training for Service and Support, Course 00051580
• HP Blade Workstation Solution Training for HP Resellers, Partners, and Customers, Course

• CCI 1.5 Configuration and Management for IT Staff
• CCI Version 1.5 Fundamentals for CCI Solution Architects
• CCI Version 1.5 Implementation and Troubleshooting

• Create, capture, and deploy an image using HP Rapid Deployment Pack (HP RDP)
• Demonstrate knowledge of Microsoft Remote Desktop Protocol (MS RDP) and HP Remote Graphics Software (HP RGS)
• Perform Windows 2003 Server administrative tasks
• Demonstrate knowledge of Windows 2003 Enterprise or Standard Edition Server platform key components including: Active Directory, DHCP, domain server, and Group Policy and Group Policy Objects (GPOs)
• Install and configure one of the following solutions:
  • HP Consolidated Client Infrastructure (CCI)
  • HP Blade Workstation Solution

• PreSales Technical