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PLEASE NOTE: There is a required prerequisite for
registering for this course. Please see Prerequisites below.
Partners: To register online for this course, call 1.800.732.5741, Option 4 (U.S.) or 1.800.392.7024, Option 4 (Canada).
Customers / End-Users: To register for this course please call 1.800.472.5277 (US) or 1.800.392.7024, Option 4 (Canada).
HP Employees: To register by phone, call 1.800.732.5741, Option 4 (U.S.) or 1.800.392.7024, Option 4 (Canada).
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- At least one year of experience selling or supporting the sale of an IT technology or class of IT solutions within the SMB or enterprise market
- Basic understanding of network, storage, server, security, database, and operating system environment concepts and technologies
- Successful completion of a sales skills training class and familiarity with the HP Sales Cycle
- Successful completion of the Technical Essentials for HP Products course ( WBT 36884) with a passing score on the associated exam
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After completing this course, you should be able to:
- Identify enterprise and small and medium-size business (SMB) customers, strategies, key challenges, and the business impact
- Describe the seven stages of the HP Sales Cycle and some of the best practices recommended by HP
- Describe business technology and how it optimizes business outcomes, the business technology solutions portfolio, and Adaptive Infrastructure key enablers
- Describe HP Unified Infrastructure Management, how it supports the Adaptive Infrastructure, and how it resolves customer challenges
- Describe the HP server strategy and portfolio, key technologies, and how to select the best solution
- Describe HP ProCurve Networking Adaptive EDGE architecture, the main switch categories, network management solutions, and the value ProCurve solutions provide
- Describe how HP is positioned within the enterprise market
- Describe the HP enterprise-class storage portfolio, the three categories of online storage HP offers for storage area networks (SANs), disk technologies used in HP storage devices, and the tiered storage environment
- Describe the devices HP offers in the Fibre Channel SANs infrastructure portfolio
- Describe the HP storage strategy, how it is implemented, and target markets for HP Network-Attached solutions
- Provide an overview of HP enterprise data protection solutions and the software products that support StorageWorks solutions
- Explain how HP Care Pack Services benefit the customer, the HP Services partner strategy, and why it is important to sell services
- Describe the different types of services offered by HP
- Describe HP sizing tools and explain why it is important to size and configure solutions according to the customer’s requirements
- Describe the tools and resources available for implementing HP solutions
- Describe some of the solutions offered by HP and explain why customers should select them
- Explain how IT consolidation solutions increase business value and how some of the HP solutions are implemented
- Describe HP business continuity and availability solutions and some of the components they use
- Describe HP Information Lifecycle Management (ILM) and StorageWorks Reference Information Storage System (RISS) as well as the solutions HP offers
- Describe the HP Software portfolio, Services-Oriented Architecture, Systems Insight Manager, and other server management products provided through HP ProLiant Essentials Packs and HP Integrity Essentials
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