Planning and Designing HP Commercial/SMB Solutions 8.11

Course Code: 38319
Length: 4 Days

Partners: To register online for this course, call 1.800.732.5741, Option 4 (U.S.) or 1.800.392.7024, Option 4 (Canada).

Customers / End-Users: To register for this course please call 1.800.472.5277 (US) or 1.800.392.7024, Option 4 (Canada).

HP Employees: To register by phone, call 1.800.732.5741, Option 4 (U.S.) or 1.800.392.7024, Option 4 (Canada).

The Planning and Designing HP Commercial/SMB Solutions training is a comprehensive four-day course that delivers the technical presales information necessary to help participants provide the technical support needed during the sale of HP products and solutions for SMBs, including the positioning of these solutions. A series of comprehensive lab assignments reinforce learning concepts.

• Successful completion of the Technical Essentials for HP Products course ( WBT 38387) with a passing score on the associated exam

PreSales Technical

• Identify small and medium-size business (SMB) customers, strategies, key challenges, and the business impact
• Describe the seven stages of the HP Sales Cycle and some of the best practices recommended by HP
• Describe business technology and how it optimizes business outcomes and IT infrastructure key enablers
• Describe HP Unified Infrastructure Management, how it supports the IT infrastructure, and how it resolves customer challenges
• Describe the HP server strategy and portfolio, key technologies, and how to select the best solution
• Describe HP ProCurve Networking Adaptive EDGE architecture, the main switch categories, network management solutions, and the value ProCurve solutions provide
• Describe how HP is positioned within the commercial/SMB market segment
• Provide an overview of HP StorageWorks solutions, components, and strategy
• Explain how HP services differ from warranties, how HP Care Pack Services benefit the customer, and why it is important to sell services
• Describe the different types of services offered by HP
• Describe HP sizing tools and explain why it is important to size and configure solutions according to the customer’s requirements
• Describe the tools and resources available for implementing HP solutions
• Describe some of the HP solutions and their technologies, and explain why customers should select them