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As compared with P24 and CS where Reactive and Proactive are integrated, the new HP Proactive Service address areas where P24 and CS do not. For example - Proliant Servers, BladeTechnology Solutions, Business Class Storage, EVA 4400. It also addresses the needs of SMB customers, or if an enterprise or corporate customer has smaller branch offices who needs some specific assistance. With the New HP Proactive Service, HP offers a complete end-to-end Proactive Service Portfolio that can meet all of the needs of your customers.
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