HP Designjet Z2100/Z3100/T1100/T610 Service and Support

Course code: 36954
Length: 3 days

Delivery method: Instructor-led

• US students contact HP Education at 1-800-HPCLASS. To register on-line, go to: http://www.hp.com/cgi-bin/education/schedule.cgi?cnum=HE606S.
  
  Course number for US students: HE606S
  
  
• Canada students contact Xtranet at 877-644-3444. To register on-line, go to: Xtranet. Courses are listed by vendor in the upper right corner of Xtranet's web site.

Contact the registration center for current pricing and course dates.

This 3-day instructor-led course gives service professionals the tools and information necessary to service and support the HP Designjet Z2100/Z3100/T1100/T610 Printer Series. The topics addressed in class cover information from a user perspective, as well as a support and service perspective covering both hardware and software. Students receive full hands-on hardware training, as well as troubleshooting tips and techniques. Technical data and other valuable support information is also provided.

This course helps service professionals prepare for HP Service Qualification which is required for warranty labor reimbursements and service partner program entitlements. Access to Service Qualification plans including requirements, exams and training is available from this site: http://www.hp.com/certification/service_qualification.html

• Designjet fundamentals EWDE22DJFUNDWvA (Web-based training)
• HP Imaging and Printing Fundamentals Master Course 32304 (Web-based training)
• HP Designjet Z2100/Z3100 Photo Printers Install and Use WBT 34143 (Web-based training)

Instructions for accessing Web-based courses on the Learning Center:

• Enter your student ID number and your last name
• Click "Search courses"
• Enter the course ID in the "Search Criteria" field
• The course information datasheet will provide you with the description of the course and estimated duration of the class

Service and support professionals participating in HP support programs.

• HP Designjet Z2100
• HP Designjet Z3100
• HP Designjet T1100
• HP Designjet T610