HP Designjet 4000/4500/Z6100 Service and Support

Course code: 36955
Length: 3 days

Delivery method: Instructor-led

• US students contact HP Education at 1-800-HPCLASS. To register on-line, go to: http://www.hp.com/cgi-bin/education/schedule.cgi?cnum=HB926S.
  
  Course number for US students: HB926S
  
  
• Canada students contact Xtranet at 877-644-3444. To register on-line, go to: Xtranet. Courses are listed by vendor in the upper right corner of Xtranet's web site.

Contact the registration center for current pricing and course dates.

This 3-day instructor-led course gives service professionals the tools and information necessary to service and support the HP Designjet 4000/4500/Z6100 printer series. The topics addressed in class cover information from a user perspective, as well as a support and service perspective covering both hardware and software. Students receive full hands-on hardware training, as well as troubleshooting tips and techniques. Technical data and other valuable support information is also provided.

This course helps service professionals prepare for HP Service Qualification which is required for warranty labor reimbursements and service partner program entitlements. Access to Service Qualification plans including requirements, exams and training is available from this site: http://www.hp.com/certification/service_qualification.html

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Instructions for accessing Web-based courses on the Learning Center:

• Enter your student ID number and your last name
• Click "Search courses"
• Enter the course ID in the "Search Criteria" field
• The course information datasheet will provide you with the description of the course and estimated duration of the class

Service and support professionals participating in HP support programs.

• HP Designjet 4000
• HP Designjet 4500
• HP Designjet Z6100