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Course descriptions - Services Sales

Training modules below are grouped by key business areas. Most are short 1 hour or less web-based sessions you can access online. Several modules include a test, which may be required for participation in some programs.
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Course information

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Blades and Industry Standard Server (ISS) Services
Course description Course code Role Delivery methods Launch/Enroll
Authorized Business Solution Partner BladeSystem Segment SVC0002 Sales WBT Launch
ISS Services SVC0014 Sales WBT Launch
IT Consolidation with Blade Servers SVC0017 Sales WBT Launch
Blade Services Lifecycle Portfolio SVC0027 Sales WBT Launch

 

Data Center Services
Course description Course code Role Delivery methods Launch/Enroll
HP Data Center Services Webinar Replay SVC0028 Sales WBT Launch

 

General Services Overview
Course description Course code Role Delivery methods Launch/Enroll
HP Care Pack Services SVC0003 Sales WBT Launch
HP Annuity Contract Services SVC0005 Sales WBT Launch
Partnering with HP Services SVC0012 Sales WBT Launch
Selling HP Care Pack Services SVC0018 Sales WBT Launch
The Value of Services in a High-Quality Hardware World SVC0020 Sales WBT Launch
HP Services Event SVC0900 Sales ILT Register

 

Imaging and Printing Group (IPG) Services
Course description Course code Role Delivery methods Launch/Enroll
Increasing Margins with Designjet Services SVC0019 Sales WBT Launch
Selling HP Care Pack Service for imaging and printing SVC0023 Sales WBT Launch

 

Mission Critical Services
Course description Course code Role Delivery methods Launch/Enroll
New HP Proactive Services Replay SVC0029 Sales WBT Enroll
Mission Critical Sales Workshop SVC0400 Sales ILT Enroll
Mission Critical Services: Services Overview SVC0401 Sales WBT Launch
Mission Critical Services: Proactive Services Defined SVC0402 Sales WBT Launch
Mission Critical Services: Proactive 24 vs. Critical Services SVC0403 Sales WBT Launch
Increase your competitive edge with HP Services SVC0411 Sales ILT Enroll

 

Operational Services
Course description Course code Role Delivery methods Launch/Enroll
Selling Beyond Hardware Services SVC0008 Sales WBT Launch
Partner Workbench Overview/SPA Tool SVC0009 Sales WBT Launch - Part 1
Launch - Part 2
Partner Workbench Quote and Contract Management Tool SVC0010 Sales WBT Launch - Part 1
Launch - Part 2
Phases of the Services Sales Process SVC0011 Sales WBT Launch
Using Sales Builder for Windows (SBW) to Generate Correct Services Part Numbers SVC0021 Sales WBT Launch
Overview of Quote & Contract Management in Partner Workbench SVC0026 Sales WBT Launch

 

Storage Services
Course description Course code Role Delivery methods Launch/Enroll
Working with StorageWorks SVC0024 Sales WBT Launch
EVA Support Services SVC0404 Sales WBT Launch
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